Ok Marshall we bought your product thinking it would be a good product. With trusted support. You have failed your customers and your products with no support for the code amps that your customers bought. And now most are stuck with a half working amp that they can't sell or not happy with. When will you get off your butts and fix the amps with a firmware update? And support the product and the consumers? Let us know so we can either stick it out or move on to another product.
I just bought a Marshall Code 50, it is new but I think it have a problem.
When I move command buttons (Gain, Bass, Middle & Volume) nothing happend.
When I move Trebble button it change Trebble and Volume in the same time.
Also, I saw that settings change without touch buttons when I'm playing guitare.
Could you tell me what I have to do for fixing this issue please ?
I tried to reinstall the firmware but it didn't fixed the issue.
Having constant issues trying to connect iPad to Code25 via Bluetooth. Sometimes it works , sometimes it doesn't.No consistent behavior. Yes I have made sure Code25 is latest version, yes I have updated IPad. Yes I have turned it off and on again (iPad and Code). I have not hit it with a hammer YET...Settings in Ipad says connected, Menu in Gateway App says not connected. Do search in Menu > Code is found> tap Code ID and says its connecting , Just a whirling wheel. Meanwhile IPad settings states connected. Extremely frustrated. Is there a solution to this or did I just get conned into buying something that doesn't do what it was sold to do. Help please............
I've recently purchased CODE 25, installed Marshall Gateway, and paired the code 25 with my smartphone (Xiaomi Redmi Note 8 Pro, MIUI 12, Android 10).
All was fine, I've listened to some pre-sets using the application and tried to disconnect the CODE 25 from the phone. I've opened the Bluetooth settings on my phone, tapped to the CODE 25 device, and pressed to the "unpair" option.
BUT the CODE 25 still tries to pair with my phone every time, when the Bluetooth is on.
I've tried to reset the CODE 25 to the Factory settings, tried to update the firmware - no result.
Not even resetting the Bluetooth settings on my phone helped to solve the problem: the CODE 25 spams my phone with the requests of pairing every time I turn the device on.
When I pressing the Cancel button on the pairing request, the next request comes within several seconds.
It's really annoying!
How to force the CODE 25 to stop spamming my phone?
i asked these questions last week and you didnt answer so he we go again...
what is the best setting on guitars volume to get the best sound from presets?,should we leave guitar settings on max and use master volume on amp to control volume,as there are times when neighbours have to be considered, wont rolling off guitar volume just change sound effect?
I really don't like the speaker on the Code 25 combo and my plan is to build an extension cab with a 1 x 12" (potentially a Celestion G12M Greenback rated at 25 watts and 8 ohms). I am aware of the power / volume drop this will cause and I'm happy with it. The easy way to achieve this is to disconnect the wires from the speaker and wire them to an extension jack for use with the extension cab. But I wanted to know has anyone done this in such a way to keep the original speaker active when the extension isn't in use, but defeated when the extension cab jack is plugged in? That way the Code works as a combo still for home use, but I could keep the extension cab permanently at the rehearsal space. Thanks for any thoughts.
I have just got my new Code 25 so sorry for all the questions ( despite watching all tutorials )im not quite getting it , in my library of presets , i just noticed that no.00 has changed names ,it was called something chill it has now changed to EL34 Heaven i didnt change it as i dont know how ,is this correct?
i have watched all the videos on this but still dont get it .
If i download one of the user presets from My Marshall does it replace one of the 100 already there ,or is there extra space that becomes available? and if saving to gateway does it have to replace one of those as when i open gateway library there are just 0-99 ,does this number keep going up?
is it possible to play code 25 amp naturally without having any presets on? if so please explain?
having never used amp with more than one volume what is purpose of volume dial and master volume,? and what volome should guitar default be when using presets , also is there a setting for playing a bit quieter without losing effect of the presets?
Experienced as trained. Bluetooth seeings screen on the telephone set at 'check for gadgets'. Squeezed both 'fire up' and 'power' catches. Amp shows 'Bluetooth matching empowered' trailed by a 10 digit blending code. Be that as it may, my telephone essentially won't discover the amp. The telephone is a Sony ZX1 with the most recent Oreo programming.
Attempted a similar cycle with my better half's handset which is a Samsung world 5.
No amp is found on that gadget either with a similar cycle.
Not certain what's left to attempt
I left the F/S aside for a few days and today when i decided to use it just stoped responding.
The display shows A1 sometimes it twinkles, sometimes dont. But It doenst responds when i press the buttons.
I press ALL the F/S buttons and nothing happens!!!
I didnt drop it or nothing similar, the F/S is kinda new i bought it in June, the F/S conditions is visually intact.
Am i forgetting something?
Things that i've tried already:
- Factory reset my Code 50
- Factory reset my F/S
Marshall CODE 50
As per title, Code 50 speaker suddently stopped outputting any sort of sound. Swapped out guitar leads and done factory reset to no avail. I can use it through headphones. Help!
I've registered today on my.marshall.com and added some presets to "My Library" section. The thing is when I go to "My Gateway" section on this site, so I can add the presets I've just added to the library of presets list that I see on the APP on my phone (Android) so I can play them, I see the following message:
You haven't synced any presets from a Gateway app yet.
Click here to download the Marshall Gateway app now.
I've already downloaded the Gatewayy APP on my phone, and I'm actually logged in my phone too, and by the way I've synced my phone with the "Sync Now" button on "My Marshall" section on the APP many times just in case. On the other hand when I enter "My Gateway" section, the "My Library" list of presets I've just added it's there at the bottom of the page, but I can't move them to the 100 preset list that is already loaded in my phone like I've seen on tutorial videos (the 100 presets aren't there). Seems my.marshall.com can't recognize the syncing. I've logged in and out of my.marshall.com and on the app, with no effect; it doesn't make a difference if the amp is on or off. Any help would be greatly appreciated, thanks!!
since several weeks, I can't use gateway app for my CODE 25.
It seems to be ok with bluetooth, because if I lauch a video on my iphone, i have sound on the amp, and the blue light is ok.
but on the gateway app, impossible to connect. thera is not the little display (amp / iphone),
when i do a scan, then i choose the CODE V020093C8E, but I have this message:
"You may only control amps you are already connected to for audio output"
I tried to do a new configuration of bluetooth, no success,
I tried to delete app from my phone, then download again, no success.
The amp is up to date.
Gateway works without problems on my Code 50 Amp up to yesterday 06th October 2020!
Amp is not often used, bought new on November 2018. Also checked for the latest update for this Amp on 06th October 2020.
Android Device is Samsung Galaxy S8, version 9, latest update 01st September 2020.
Several times i have again and again downloaded the Gateway App en have several times tried to get bluetooth connection between Amp with device and between device and Amp. Bluetooth connection between Amp and Device no problem. Is connected for streaming audio to the Amp. But no succesfull to connect App with the Amp. Tried over and over conform all the instructions on the Marshallwebsite /troubleshoooting.
Very, very strange that App is not working anymore!
Who can give me the solution to solve this very strange problem which give me headaches?
Hi, when I press the REV and POWER buttons simultaneously the blue light doesn't flash like it normally should anymore. Therefore I can't pair new devices to the amp. I used to be able to still connect my phone because it was already paired but when I accidentaly pressed the "forget device" button on my phone I can't connect anymore. What do I do now?
Does anyone use Code amps for gigging? I have a Code 50 that wouldn't work for my main band but I also play in a punk band that plays a lot of smaller venues/DIY's/house gigs etc.., the problem I have when I've tried to use it for these smaller gigs is that when I turn it up loud it gets staticky. Is this just part of the deal with solid state amps? (My normal stage rig is a 100 watt JCM900). Should I have the preset volume down lower and the master volume cranked? Maybe vice-versa? Both loud? Is it the presets I'm using? Any help would be greatly appreciated....
Is there a list of defualt code descriptions? Explaining what each code name is emulating? JTM Chill means nothing to me.
the application does not recognize the code 25 amplifier, it only plays music, but I cannot control the effects.