I just got the amp and am very close in getting my Strat sound, but, I play my Les Paul a lot more adn am having trouble getting a good clean with depth, not in your face, and slight break up when you hit it hard but clean when you hit it lightly.  So far I get either muddy or brittle and no depth.  Oddly enough, I got the exact sound from the Blackstar 100 I bought and it was a factory preset right there on the amp ! Then it  blew up 2 hours after I got it. Turns out if you upfdate firmware on that one you kill the amp.  Saw it on the forums after I did the update.  Which is why I ended up with this Marshal Code 50.   Any suggestions?   I went through all the presets here on this site and just could not find anything.  What I like is David Gilmore sounds, Santana sounds,   And what I am searching for is a good Les Paul sound with depth,  clean , but a bit of grit when you hit it hard , some air to it , and not an in your face sound.  Sound is so hard to describe! 

I updated to the latest firmware on my Code 50 which states it updates to new presets 00 thru 12 but even after running the update I still have the same name on said presets. Ive seen on the new 100 watt Codes that the presets have been updated and some new names for the presets which I really like. I was hoping this latest update would be the same on the 50 as the 100. Even though the names didnt change I can hear some differences in the latest presets.

Is this latest firmware update suppose to mimic the 100 watt amps ? Or is that not possible yet ?

As a recent Marshall code 25 user how long has the bluetooth pairing problem when turning the amp off been goinig on is it when the amp was released or after a firmware update the reason i ask this is i am considering returning the amp if this has been an ongoing problem with no resolution in sight ?

Dear Marshall,

Many thanks for the CODE product. The sound is generaly decent. However, there is still a big room for improvement on it. Can we expect that you are working on this in the upcoming firmware updates?

Also, it would be a great idea to put a "poll" for the users to vote on which amps need the most enhancement :) or even what new amps/cabs to introduce!

Regards!

I Have a 'problem'. I updated my Marshall CODE 25 and on the screen i always info "Marshall V1.11". Is it good? I updated my amp to newest firmware 1.41

Hi, I just got a Code 100 Head, software version 1.11. I noticed, that the FX send reacts to the master volume, after I tried to listen to the preamp section only. While having master volume down, there was no signal at all until I turned the master volume up. But even if master volume is turned fully up, the signal is absolutely low, quite "nothing" compared to the output of my rack preamps (JMP-1 for example). Why is the FX send controlled by master volume? Is there any other possibility with a newer firmware? That makes integrating the Code Head with external effects for a live setup absolutely impossible since having different volumes at different venues. The FX send should deliver a much louder signal depending on the volume setting of the selected amp model, the master volume should only affect the Codes poweramp after FX return.

hi

firstly, i am disappointed with the code.  this amp seems like its still at test phase, its to buggy for a release.  would expect marshall to only release a new product unless its 100% reliable.

connecting ios devices to code is always problematic. very unstable.

my main problem now is updating firmware.  cant update in chrome. i have midi capability approved for marshall but keep getting midid disabled error even though i clearly have midi enabled.

tried opera, and the midi is working and the code is coming up as connected. i get as far as a message stating that firmware is updating with a status bar and percentage marker. doesnt update! stays at 0% and never moves. left it overnight and still 0% when i woke.

i have spent more time messing about with the problems with this amp than playing guitar. do i need to sell this and just buy a guitar interface? maybe

also, when using this amp through garageband there is no dedicated clean preset to use with garageband or other AU. basically it goes into garageband with a marshall preset and then the other AU preset is on top of the marshall preset. ideally this amp should include a straight clean unprocessed preset to work with other software AU's.  i really do think people need to consider a good quality guitar interface before purchasing this amp. its very restricitve and unreliable. if you are not gigginG i dont see the point in this amp. 

CAN SOMEONE HELP ME WITH THE FIRMWARE ISSUE ASAP!

Greetings, 

I recieved my Code 100H this week.

Firmware:

(FYI) I attempted the update with a MacBook Pro with USB-C, High Sierra 10.13.1, Chrome Browser. I was able to connect to the Code but the unit would not update. It was stalled on the progress bar on the unit at 0% and on the browser. 

(FYI) I attempted the update on a Windows machine and was successful using the update utility and with Chrome Browser. The Code unit shows updating to 1.4.1 but the boot screen shows 1.11?

Bluetooth:

The Code 100H will not connect to any Bluetooth device I have. Windows, Mac, iPhone, or iPad. It does not even show up as a device and never has even out of the box. I am convienced it does not work. Is there a master reset button combo for the unit? I am out of ideas concerning the Bluetooth. It seems like I am not the only one having issues with the Bluetooth. If this can't work consistently I am considering returning the unit. Even the simplest device can connect with Bluetooth and hold a connection. My Code 100H won't even show up as a device to connect to. Please advise. 

I'd really like the ability to roll back firmware updates.  The tone of this amp has got worse with each firmware update I've installed.  I wish I would have left it at the default when I got it.

The first firmware update I installed ruined the DSL, and 50's British amps, and now this last update has ruined everything else.  All the presets I created sound completely different now.  What a waste!

I'm really beginning to regret buying a digital amp.  

Hi. How to get firmware update v1.41? Checking in the browser not show any updates, Marshall firmware update utility show 5 updates to v1.41, but after updating on the screen of the AMP appears v1.11 and checking in browser proposes update firmware to v1.3

Hello.

Just downloaded the latest firmware updates and updated all my CODE amps. (almost a full-time job lemme tell ya!!!  LOL!!!  Only joking!!!).  No problems with the updates at all.

I do, however, have a suggestion Team Marshall:

Can you not change the firmware updates page to reflect the current firmware revision and release date (and, if it's not TOO much trouble, maybe include all previous firmware versions and their changelogs)???

Reason for my suggestion above:

Only reason I knew that there was a new firmware update was because I was browsing presets and happened to notice that a new section had been created detailing presets contained in the newest firmware version.

In other words: it'd be nice to know as and when new firmware updates become available so that we all know to download and install the latest firmware updates.

As for the sidenote mentioned in the title of this message:

Be aware that although the new firmware includes some new presets and the website indicates that it does not overwrite existing presets: this is only true if you do NOT reset your CODE amp. to factory defaults after the latest firmware update.  In other words: if you download and install the latest version of the firmware and then reset your CODE amp to factory defaults then the NEW presets take effect and the old, original, factory default presets are overwritten.  Not really a big issue but you need to be aware anyway.

Regards,

Dale.

I have owned my Marshall CODE 50 for over 1 year.  My frustrating experience with the speed of bug fixes and feature functionality updates to the CODE Firmware and Gateway software updates is beyond compare of any combination of hardware and software product I have ever used as a consumer. I have been in the hardware and software business for over 30 years and my Marshall CODE has been an exemplar of how to offer a horrible software and hardware consumer experience. When I first bought the product I loved my Marshall CODE 50, then I grew to lament it with the slow firmware and software bug fix releases, functionality updates and poor support for the Mac. I do not blame the engineering organizations responsible for the firmware and software. I blame the management, this just breathes product management and executive management failure. Hey, here’s an idea! Try, giving away less equipment to “musicians” and also charge a bit more for the product and try and channel some of that money for *more* quality software engineering staff and management. Fender does a much better job. I have several Fender Mustangs. It appears Fender might have had a slight mis-step with the latest Fender GT Mustang, but they are rapidly pushing out bug fixes and feature functionality updates like crazy. Also Fender’s social and forum interaction with consumers about firmware and software updates and the release notes are much more transparent and forthcoming. Marshall can do better. Until then,  I will be doing my best to steer people clear of this product in person, in forums and social media until this has been rectified.

Hello, 
I bought the Code 25. I managed to pair the bluetooth but on app it does not connect. I can see the AMP in app but it cannot connect.
I Have a Samsung Galaxy S8+.
Already updated the firmware.
Unpaired, paired again and I have always the same problem.
How can i proceed to connect the app to the amp?
Thank you

Hi Support Team!

I am using a

Samsung Galaxy S7 Edge Device

with Android 7.0 

and Gateway App v 1.4.2

to a Marshall Code25 with the latest Firmware Version (as of 25 Sep 2017). The Firmware Update Utility says v 1.0.0.15 N in the bottom left corner.

I was able to use Gateway to control the Code25 until a while ago, I am not entirely certain if it was until the latest Android Update, but have a strong feeling it was until then.

Now I am able to pair the devices, connect via Bluetooth, Stream Audio over the Code, also able to FIND the Code in the Gateway App, but unfortunately I am not able to connect in the Gateway App. When I tap the Code in the Connect Menu, it says "Connecting..." but then nothing happens. It just will not connect.

I tried all your troubleshooting from the website, including Firmware Update, re-installing Gateway, unpairing, forgetting device, re-pairing etc.

I always end up in the "Connect..." mode and am not able to control the Code via Gateway.

I was very happy with amp and experience and really liked the remote function via mobile and Gateway app, even more now I am very disappointed that this bug persists already a few weeks with no App update or firmware update seeming to fix this. 

Please try to recreate the bug with the described configuration and please find a solution and release a bugfix/new software version.

Many thanks in advance and kind regards

Chris

Has anyone else been having problems finding the amp on bluetooth? Some days my iphone 6 can find it other days it can't. I feel like marshall abandoned the code amps. Does anyone know if they will be releasing a firmware update soon?

While waiting patiently to see if / when the CODE100 amps. are going to be available I happened to look at the supposed specs. for the CODE100 on your (Marshall) website found here: https://marshallamps.com/products/amplifiers/code/code-100h/

I couldn't help but notice that the CODE100 will allow 5 x simultaneous FX to be used.  As we are all aware: this is not the case with the CODE50 and CODE25 i.e. only 1 x FX may be used.  Aside from the obvious physical difference and output between the CODE100 and the CODE50 and CODE25: everything else appears to be the same other than the number of simultaneous FX that may be used.  So my question is: is it not just a simple firmware update / upgrade that will allow for 5 x simultaneous FX to be used with the CODE50 and CODE25???  If so: could we have it please (or could we at least have some input or further information on this)???  In hindsight and as wonderful as I think these amps. are: it's starting to not make sense to me that I still have to purchase stompboxes if I want to use, for example, a compressor, additional distortion, and, say, an octave (pitch shifter) when all of these FX are actually included on the CODE50 and CODE25 but only 1 x FX can be used at any given time.

Regards,

Dale.

Although the amp is ok, there are some software/firmware issues. I know Marshall will come back and ask me to be specific, however just look at the forum. I was an early adopter and there hasn't been a application update (last update to app was February 22nd 2017) or firmware update for quite sometime. The problems that everyone have mentioned still exist. 

I feel like we are about to be abandoned?

Let us know if development is still happening or if we should get out now! 

i noticed a strange ping in almost any preset.

i did a firmware update and the ping gone.

i turned off my amp and turned on, and the ping was there.

i did a firmware update and the ping gone.

i turned off my amp and turned on, and the ping was there.

i did a firmware update and the ping gone.

i turned off my amp and turned on, and the ping was there.

and so on.

it's in the AMP section. when i turn off AMP the ping is gone but also the AMP that i was using.

Also i reseted the Code 50 to Factory conditions and the ping is gone, but when i turned off/on the ping is back. 

What can i do to resolve this? 

Well,  I've read through all the questions and answers I can.  My Android used to pair fine with my CODE 50.  Now, it will not connect.  I've reinstalled firmware, reinstalled the Gateway app, deleted and re-paired the amp.  Very frustrating.  It seems there are lots of issues with this.  I can hear the amp pair with the phone via bluetooth, but it will not connect with the Gateway.  "Connecting..." appears and doesn't go away.  I'm bummed.  This was a fun amp, but if the bluetooth doesn't work...  anyone got a fix?  Thanks.  Bill

 I purchased the code 50 amp in February and installed the Gateway app on my iPhone iOS 10 and the playback feature worked great. I currently have a Gateway app software 1.4.1 . Several months ago I realized that the playback feature did not work.  I wasn't sure at first if it was an update on the iPhone software but I figured it was probably a common problem and would be fixed shortly but it has been several months now and still having the same problem.   I also  tried the app on a different iPhone that had a different software version and had the same result. It looks like a similar problem was happening on the Google play app version and was fixed with the 1.4.2 software.  The playback feature can be selected and you can pick a song out of my library but it will not play.