I bought this amp a few weks ago and all was well with connecting to my Iphone 6s, both on the main bluetooth of the phone and the gateway app. 

Then a few weeks later I tried to connect my phone and since then I only recieve the message: 'Connection Unsuccessful, make sure "CODE..." is turned on and in range'. I continue to get this message despite the amp being turned on and in range. 

In addition, the amp can be connected to on other devices such as my friedns iphone and my pc.

So far I have followed the proceedures suggested of the correct sequencing, but this problem seems to be more deep rooted. 

Please help!

Well,  I've read through all the questions and answers I can.  My Android used to pair fine with my CODE 50.  Now, it will not connect.  I've reinstalled firmware, reinstalled the Gateway app, deleted and re-paired the amp.  Very frustrating.  It seems there are lots of issues with this.  I can hear the amp pair with the phone via bluetooth, but it will not connect with the Gateway.  "Connecting..." appears and doesn't go away.  I'm bummed.  This was a fun amp, but if the bluetooth doesn't work...  anyone got a fix?  Thanks.  Bill

 I purchased the code 50 amp in February and installed the Gateway app on my iPhone iOS 10 and the playback feature worked great. I currently have a Gateway app software 1.4.1 . Several months ago I realized that the playback feature did not work.  I wasn't sure at first if it was an update on the iPhone software but I figured it was probably a common problem and would be fixed shortly but it has been several months now and still having the same problem.   I also  tried the app on a different iPhone that had a different software version and had the same result. It looks like a similar problem was happening on the Google play app version and was fixed with the 1.4.2 software.  The playback feature can be selected and you can pick a song out of my library but it will not play. 

Hi,

I'm excited to buy a new solid state CODE 50 or 100 as my main gig/practice/recording amp. Before I do, can someone please explain if the included Gateway software can actually record new songs onto my windows pc via the USB port, and can it save the song as an mp3 or wav file, which I can later import into my DAW software to edit?

thanks,

Bill

Hi, 

I'm not able to make Marshall Gateway app connect to CODE 25. "Playback" functionality works fine (I'm able to play mp3 stored on my phone), but "FX", "AMP" nad" Preset" options are not working . When I go to "Menu" section I receive info that no amp was found even though I connected CODE25 via bluetooth to my Samsung telephone.

I've uploaded new firmware yesterday and problem still remains.

Thank you in advance for your advice.

Piotr

Hi,

I am happy owner of CODE 25 for almost half of the year. 

I love to play with it but I have frustrating problem with connecting Gateway app to it.  Bluetooth connection works fine immediately after switching on the amp my iphone is connected, no problem, but then Gateway application connection to CODE drops after while.  Then I need to go through connecting  all over again, this I switch of Bluetooth on my phone and after swithing it on again and relaunching Gateway I'm connected to CODE. Unfortunately after few minutes the connection breaks again. And at all time my Iphone is connected properly via Bluetooth to the amp! So I'm reconnecting again and again and again...Quite annoying.

Any kind of advice for remediation of such issue is mych appreciated.

Regards,

Krzysztof

Dear Marshall Team,

First of all, thanks for this awesome amp. I got almost everything I want from an amp except this.

When setting up my rig, I usually put a compressor in first position in the chain and then distortion, wah, eq, etc.

This amp has all those stomp box effects loaded, but unfortunately, they can not be operated simulataneously. I can only choose one at atime.

And I end up with putting my boss CS-3 in my setup with this amp and fit perfectly, but I dont like  all those cables for signal and power adapter.

My question is, what was the concept when Marshall built this stomp boxes and limit the possibility of playing them simultaneously? Is that hardware limitation? Too much latency or... ?

Is there any possibility to modify the chain to allow simultan ops in the gateway? Or at least the Compressor?

If it can... then I can get rid of that CS3 and performing will become as easy as bringing CODE, footswitch and guitar, which I am sure that it was the concept from Marshall.

Please laaah...

Javen

Presets need to flow easier between the different management areas.

(Reading the following is really only cumbersome, because that's how cumbersome it is to manage CODE.)

Copying one by one between amp and phone is really cumbersome.
How about an option to copy all 100 presets (or sections) between amp and phone? Both ways.
I want my amp to have the same presets as my phone.
(Others can still have the option the way it is laid out, but I don't see how managing amp and phone separately is useful unless someone really needs 200 different presets in one session.)

I like to have my preset sequenced in a way that makes sense. Artists, cleans, crunch, OD, Amps, or new additions squeezed next to existing ones. Others may sequence by set list or bands. If I shuffle presets on the computer/gateway, then the phone syncs this new sequence, and the amp does not match. Gets confusing.
Additionally, if the footswitch is assigned from the amp, then I have to copy new presets from phone to amp and even reassign to footswitch. Too many steps.

"Just use the presets on the phone and forget amp presets" would be an answer, but what about footswitch? and what about dead or forgotten phones?
Easy (automatic?) sync (with on/off for this auto/sync) between phone and amp, would allow everyone to use the amp (and footswitch) without constantly pulling out the  phone and pairing to have presets from the phone available. Bluetooth drains batteries.
Btw, any phone sounds come on the speaker  when playing because my iphone6 sees the amp as a headphone. So the presets need to be on the amp for any gigs.

Another footswitch suggestion:
A setting or function where the first 30 presets (01-30, without 00) are loaded into the 10 banks on the footswitch automatically? Then I only have to manage my presets within the 100 and everything else is assigned automatically?

Hi Marshall Team,

Yesterday I bought a CODE 25 amp and after some quick fiddling with it I'm more than happy with the sounds I can get.

Unfortunately today I wanted to check out the app features and here's where the experience went south.

I am able to connect to the amp via Bluetooth and stream music but when I open the app I don't get the 'Connect' red tab and the 'Menu\Code' section gives no search results regardless of how many times I try.

Before you refer me to the standards - I've tried them. I went through 'close app -> remove from last viewed apps -> unpair BT -> amp off -> amp on-> etc...', I went through same routine but with uninstalling the app and installing it once again. Phone restarts - also done. Hell, I even reinstalled the firmware on the amp (it was the latest one from the very beginning in case you wonder). No success whatosever.

Gateway app - ver. 1.4.2

Phone - Galaxy S7

Android - ver. 6.0.1

Hope you will be able to help.

Mike

haven't even received my Code 50 yet and already doubting my decision the way the app is set up...

how do I add the downloaded presets to the app?

[EDIT: figured out how to manage the library]

why do I have to overwrite original presets to create my own?

[EDIT: seeing now how it adds a backup when I copy another preset on top]

would it be too hard to add more empty banks of 100 to the library?

[EDIT: finally figured out how to view and edit the library in 'My Gateway' tab on this site] 

why can't I select only some of the presets I want to reset to original settings? It's all or nothing for resetting.

The lag time in the release of this footswitch is rediculous.  Why would you promise something that you can't / don't deliver on?    IF the Bluetooth/iphone Gateway App were usable/seemless, the physical footswitch might not be necessary.  IF the parameters of the amp (including up/down patches) were avaiable via the USB port to a Computer program/app, the physical footswich might not be necssary.  IF there weren't Bluetooth and other software bugs, then the physical footswitch might not be necessary.  Unfortunately, IT IS necessary just to use the Code 25/50 remotely as was promised in it's advertising when purchased. Mine is still under Warranty by Marshall.   It is not performing as advertised.  Please send footswitch, or send me a RMA (Return Merchandise Authorization) for the whole AMP  - you pay return shipping...   

I have an Iphone 7, bluetooth is on and it recognizes the amp but no matter what I try, it will not let me start up.  It will not connect.  The only message I get is make sure you are in range?  I would love to use the phone as the amp screen is small and hard to read.

Hi,

I've Sony Xperia Z3 Compact with Marshallow.

Gateway version is 1.4.1. 

Marshall Code 25 with newest firmware.

Playback doesn't work, it crashes when I want to select song to play.

Could you help please?

Mike

Will there be any additional effects added or improvements made to the existing effects in the FX section of Gateway?

I find the distortion pedal to be a little lacking . Modulation is through, but effect quality can be improved. 

Is anyone else unable to save settings on the My Gateway page on this site?

When I change preset positions on that page and hit Save, nothing happens.  You can cancel and the page will reload, but Save does nothing.  I have tried Internet Explorer, Firefox, Safari and Chrome and get the same results.  It hasn't worked for a couple of weeks now, and this is a feature I really used.  I like being able to move a preset's position without overwriting like the app does.

Dear Marshall Team,

I have just recently got my code and thanks for this really nice amp. I got world class sounds for this low price and again.. thanks.

Gateway really makes me much happier and  I plan to bring it up to stage for small ocassion, without footswitch (not available in my country), with the help of gateway and no need to bring those heavy gears. But I realize that I can not switch from one to another setup in a short time while playing.

So in getaway, I would suggest to add one tab showing 4 buttons which is, in individual mode, bassically on off switch for prefx, mod, delay, and power. And other 2 buttons for bank up and bank down. 

So, if we have 100 preset then it can be grouped and stored into 25banks with four variation that can be selected from those 4 buttons.

Just like the layout of multi effect processor.

Emm... need a switch to select individual or bank mode... and square bright yellow and red lamps for each button.

Emm... and display to show the active bank and sub bank... like 24.2 (bank no.24 patch no.2).

Sorry if it sounds like asking too much.

Did I?

Cheers,

Javen

settings-bluetooth-says connected.  Gateway-menu says not connected.  3 hours of chasing this around in a circle.  I'm not impressed.  Some instructions please.

I've had my Code amp for a couple of weeks and managed to connect it to my iPhone which is running the latest ios 10.2.1.  I also got it to connect to a brand new Samsung Galaxy Tab A running Android 6.0.1.  The connection didn't always work and sometimes dropped out.  I've updated the Amp to the latest firmware to hopefully cure the connection issues and now my phone and tablet just can't detect the amp at all.  I've tried turning on and off, resetting everything, forgetting the device etc. etc. but it's like the amp just doesn't have Bluetooth.  As no device can see the amp then Gateway just isn't possible to use as it also can't detect a phone or tablet. My devices can see each other but it's like the Amp just doesn't have Bluetooth.  I've also tried searching for it with an Ipad but this also couldn't see the Amp ?  It looks like the Bluetooth has died on the Amp but thought I'd ask if anyone has any ideas of anything to try or otherwise I'll have to take it back to the dealer and either try another one or replace it with a Fender Mustang.  It's a good amp but seems to have to many glitches at the moment looking at the forums.  I'll give it one more go though if anyone has any suggestions to try.  Any ideas anyone ? Many thanks for reading.

Thanks for the responses.  I think it is a hardware issue though with the bluetooth just not working on the Amp.  It doesn't seem to matter what device I use the amplifier just isn't visible to anything ?

Hello!

!!! Ok, my bad. Figured it out. Had to put the amp in pairing more (Rev & Power) - then all is well. Sorry. !!!

(Feel dumb, bt I'll leave this in case someone else has similar issue.)

I had the amp successfully paird with a prior phone (Moto Droid as well - 2 yrs old?) Got a new phone - described above - Android v7. Not able to pair. Have uninstalled the Gateway app, (that got in the way last time, until the phone & amp were paired, then an install / connect went fine). This time... I get a cryptic, possibly IP6 number that looks like a device address. No code to enter, or anything to do. Phone says "Pairing..." waits maybe 10 seconds, then returns with "Pairing..." gone - no message, no nothing. Tried many many times. Cannot "forget the device" - phone doesn't offer a lot of choices: pair or disable Bluetooth is all...

Will the Code work with this phone? IS there a trick I hope I don't know? I sort of like the app - although I often use the knobs - it's just easier... So... I'm not going to hate you forever, but have to join the folks that are dissappointed with this. Amps are marvelous, but this software isn't measuring up I'm afraid.

Anyway, any help much appreciated!

Thanks

Steve

Hello, I just purchased the CODE 50 amp, and downloaded the Gateway app. I've only had about an hour and a half to play around with it so far. But I was unable to get the tuner in the app to pick up any sound. I have been out of the "scene" for quite some time and may be using it incorectly. Yet I can't find any help or manual for the tuner. Any help would be greatly appreciated.