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Showing results 321 to 340 of 379
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hello i put in my code 50 the lates update of fimeware and not runin good.... the sound is bad..... 

how to reset to factory setings or how make a good update??

thanks

asked 27 Feb 2017 at 08:06 PM

javi hernandez
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I bought a Code 25 for myself and my son. An older version of the app worked well but this latest udate is a complete joke ! I updated the firmware as well as the app a week ago and what a disaster!

I have spent hours and wasted energy trying to get the Gateway app and the CODE 25 to pair. I have followed every single piece of advice and  NOTHING works

For a company that makes quality products this has turned into a fricken disaster! There are so many complaints about the CODE 25 and 50 not pairing and it seesm that Marshall are doing diddly squat about sorting it out?? I am VERY pissed by the wasted time on this that I feel like throwing my CODE amp out the door into oncoming traffic!

Come on TEAM MARSHELL sort this problem out NOW... you are losing current customers and will lose future ones! 

PLEASE get back to us ASAP... it's becoming embarrasing for you!

edited 25 Feb 2017 at 12:58 PM

Stephen Henwood

asked 25 Feb 2017 at 12:55 PM

Stephen Henwood
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2

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A number of months ago Marshall responded on this Forum that a simple up/down footswitch would be available Early 2017 for use with the Code 50 Amp, which I own.    I noted that a recent firmware update included files for this pedal and also note that a "PEDL-91010" 2 way Footswitch is "included" with the 100 watt versions of the Code Series Amps.  What about us Legacy Users??   When/Where can I purchase a 2-way pedal, and what is the price?    Thank you!!

asked 20 Feb 2017 at 03:32 AM

S Fisher (6)
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8

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Is there any chance to rectify the way the master volume pot on the CODE 50 behaves via a firmware update? Or is it a malfuncion on my device?

From 0 to 1 there's, well, nothing. No sound. Above that, there's about two millimeters of neighbour friendly bedroom level followed by an abrupt kick in the guts.

Thanks in advance.

 

asked 08 Feb 2017 at 04:56 PM

Sebastian Opara (5)
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I just bought this amp yesterday after flirting with a Blackstar HT20 and realising I wanted a Marshall again. Well, starting to wish I hadn't bothered.

Like so many others, I can get my phone (Samsung Galaxy S5) to connect to the bluetooth and actually play music through the amp. BUt Gateway will not find the amp within the menu. I've tried all the uninstalling Gateway, reinstalling, updating the amp's firmware - even tried using my daughter's Samsung S4-mini which again, connected to the audio but will NOT FIND THE AMP!

I have a Samsung Galaxy Tab 4 which is a good wee tablet but apparently isn't compatible with Gateway.

Seriously. So I have 3 different devices and not one of them can connect to my new amp.  Clearly this is a fault with the amp itself since the same thing happens with two different phones.

Please don't tell me to go through that long list of uninstalling, reinstalling, removing the bluetooth device and reconnecting etc etc. I've been doing all that since I got the damn amp yesterday afternoon. 24 hours later and none of it has worked.

Is it at all possible this is going to be addressed SOON in either a Firmware or Gateway update? Clearly, if the amp is faulty I will need to return it soon to get my money back but, honestly, I'm loving the sounds I'm geting with the presets, I just want to edit them rather than all the hassle of returning the amp to the shop!

I saw a review on the Google Play Store for the Gateway app from a guy in June 2016 - that's 7 months ago - and he was having the exact same issue. So if it's not been addressed in all that time and Marshall are still sending out these faulty amps, what hope for a fix? Please tell me there is one!

asked 03 Feb 2017 at 04:41 PM

steven Mckay
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Hello !

Like many of lucky owners of Marshall Code 50, I also have problem to pair Gateway app with Code. My phone (Ulefone Power with Android Mashmallow 6) recognize amp thru bluetooth and even play MP3 music, but can't work with Gateway. I wonder why ? I tried to rebooth code and phone several times, also install and uninstall app few times, but nothing helps. I upgraded firmware on my Code 50, still nothing. Can i expect fixed new version of gateway soon, and will it be tested on more smartphone brands ? 

greetings from Zagreb/Croatia

Tvrtko Grgic

tgrgic@hotmail.com

asked 01 Feb 2017 at 07:14 PM

Tvrtko Grgic
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2

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So I just got my CODE50 two days ago and yesterday was the first day I had to play around on it, and that being at a live rehearsal of all places.  I didn't get to do much tweaking, but I noticed a problem with the EQ. If you have all buttons deactivated then the Bass Mid and Treble knobs do absolutely nothing, NOTHING...  I tried using the Natural preamp thinking that maybe the EQ knobs are strictly digital and an amp or preamp needed to be activated to enable the EQ to function.  When the Natural preamp was selected, however, the overall volume (master knob all the way up and the volume knob at 12 o'clock) was so low hardly anything could be heard.  Am I missing a menu option to set the volume or something?

 

Also, I've saw a lot of people having trouble getting the Marshall Gateway app to connect to their CODE amps, myself being one of these people unfortunately, but I haven't saw anyone come up with a definitive solution other than 1. Updating the Firmware 2. Turn the amp and phone off then restart both of them and try again. 3. Delete the amps Bluetooth profile from your phone and repeat step 2. 4. Call Marshall support.  I can get my Samsung Note 5 itself to connect to the amp (getting a weird message on my phone that says verify such and such number is the correct PIN for the Marshall amp but not having any further prompts on my phone or on the amp after tapping OK, but still connecting regardsless), but when I bring up the Marshall Gateway app and go into the menu to connect to the amp I can hit the scan button all day and it will NEVER find my CODE50.  What the huh?!!!  With all the other people I've saw on this forum having the same problem with the Bluetooth connectivity, you would think there would be a end-all-fix-all solution to such a massive problem. Has anyone heard anything or should I send this amp back for a refund while I still can?

asked 26 Jan 2017 at 02:42 PM

Joe Phinney
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Hi. Just wondering if there might be any plans or capabilities for post FX, maybe in a future firmware update? Using the delay, curruently it's not possible to set it for just one delay repeat. and have that repeat be at unity gain, or as loud as the source note. Also, we all know that true chorus FX sound SO much more lush in a post configuration. Thank you.

asked 08 Jan 2017 at 09:03 PM

Brian VESTRONIX
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1.3k

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How long the update process takes? Installation is already 100% but it seems it stuck and amp doesn't restart.

asked 21 Dec 2016 at 06:34 PM

Dhon Lalic
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I was using the usb connection to record on Audacity.  The guitar I was using was a Fender Strat with noiseless pups.  I found that the signal stregth was really low and the only way I could get a decent recorded signal was to turn up the master volume to an unbearable level and was close to getting a stern talking to from my better half.  I then tried the same process but used some headphones and this sorted the level issue so it recorded a strong signal.  There was still a bit of crackle on the recording but much improved from the last firmware release.  

I then recorded some acoustic guitar without headphones.  This was a martin DRs1 with a stock fishman pup.  Signal strength was really good and the quality was great.  No hum or hiss or crackle.

Great to hear others experiences.

asked 21 Dec 2016 at 04:56 PM

Nigel Grimshire (2)
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7

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Hi I have purchased a new CODE 50.  I have the latest firmware update but I'm finding the bluetooth is not consistent.  I have it running on the gateway app and then if I move the phone more the 3 feet from the amp the connection is lost.  The same happens if I play spotify through it the range is about the same.  Can this be imporved or do I have a duff model.  My phone is an iphone 5.

asked 21 Dec 2016 at 12:21 PM

Nigel Grimshire (2)
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3

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3.5k

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As pointed out in these blogs the Code series locks up during editing and doesn't have an app for Mac users. These issues go back to al least June of this year. When is Marshall going address these issuse other than saying "a solution is coming soon?" I recently purchased a Code 50 but I am not going to hold on to it if Marshall is not going to support it. 

asked 20 Dec 2016 at 01:10 PM

Russ Lane (4)
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0

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Tried to update my firmware and tried three cables. None are even recognizing the amp on multiple computers. Tried to reset the settings on the amp and nothing helped. It seems as if the USB port is not working at all.

edited 14 Dec 2016 at 01:58 AM

Christopher Cox

asked 14 Dec 2016 at 01:48 AM

Christopher Cox
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1

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I can download and run the firmware updater on my Win 10 laptop - it then asks me to connect my CODE 25 amp. I connect the amp using a USB cable - then I see the message "An error occurred: An error occurred getting the device information from your CODE. Please try switching your amp off, and then switching it back on again."

I switch it off and on - no good. Same problem. I connect the CODE amp before running the firmware utility - same result. So I don't even know what firmware is currently in there. Is this solvable? BTW - the USB cable works, as my Marshall CODE Live Editor has connected to the amp using it.

Thx

asked 08 Dec 2016 at 01:35 PM

Gavin Wright
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1

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1.7k

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Hello Marshall,

How can I see the Firmware version on the Code 25? Also can you display somewhere on the Download page exactly what the current version is?

Can you confirm the latest Firmware is v1.0.0.13
Regards

Paul

asked 28 Nov 2016 at 03:53 AM

paul mclean
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1

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1.4k

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Absolutely can not get the Marshall Gateway app to work with my Marshall Code 50. I have found the device (amp) on both my Galaxy S7 Edge and IPad Bluetooth settings. I have been able to pair them both to the amp. I get a prompt to use the code to pair the device. I hit ok.  When running the app it says not connected even though I am. The amp Bluetooth light is solid though the app says not connected. None of the app parameters effect the signal. Am I missing something simple here? Ive registered the amp and loaded new firmware update. 

asked 22 Nov 2016 at 09:12 PM

Scott Martinson
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Hi , I did the firmware update , because the firmware utility required it. After that , I can`t again connect my amplifier by bluetooth.
The problem is with the software , because the cell phone connects with amplifier , but them the marshall gateway doesn`t recognize the device .
What should do? thank you .

asked 15 Nov 2016 at 12:51 AM

Juan Pablo Cappelletti
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1

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2k

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Dear All.   When recently reviewing the release notes on Code Firmware Release V1.1 it is indicated that it includes "2-way footswitch support".   Can you please provide a list of what "2-way" footswitches are available for the Code 50 as well as what parameters each of the usable footswitches are able to control/change.   Thank you! 

asked 14 Nov 2016 at 04:24 PM

S Fisher (6)
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1

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1.8k

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I downloaded the firware update utility  program but when I run it I get an error messsage.  It says an app on my PC needs the following Windows Feature: .NET Framework 3.5 (Includes Net 2.0 and 3.0)   So Itried to down load this feature and I got an Error Code. 0X800F081F.  I looked up the code and it says you can not install on a computer running windows 10.  So the Firmware Update Utility Porgram will not install?

So I cant install Code Firmware Update if I use Windows 10?

asked 10 Nov 2016 at 11:28 PM

Brian Kraft
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3

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5.7k

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I am using Garageband 11 on a macbook 10.7.5. Garageband shows code as audio in and out but no sound goes in or out of Garageband. I also have Audacity with the same problem? I have updated firmware with Windows only? app.

asked 10 Nov 2016 at 11:26 AM

Leigh Alexander
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