I know I can override any CODE amp preset with CODE USB connections from the website or by changing on my phone while connected and saving either on the phone and/ or amp.  But How do direct amp changes work with Gateway while disconnected and then synced later on?

 In other words, if I save modifications on my amp to a particular preset and I am not connected to my gateway on my phone, when I do connect and sync later, which setting wins?  Does the phone setting override the amp-stored setting (ie. back out the mods made on the amp / push the settings to the amp from the phone) or does the phone pick up the modified amp setting from the amp and store it in Gateway (ie, pull the settings from the amp and store in my phone)?  

Also, I have the first 30 presets set up for ones I use to perform and are addressable using code programmable foot controller.   If I want to archive/backup those presets someplace to guard against an unplanned need to do a factory reset, does it make sense to store them perhaps in the cooresponding setting in my Library ( the blue section of My Gateway )  That way i can bring them into the amps and store them one at a time from the library back into the presets on the amp, or is there a better way to backup/restore presets in the event of a factory reset?

Thanks!

1) Bought Code new, when released, USB port was loose and wont connect. Cant do Firmware or recording via USB. How to get service?

got at Guitar Center San Mateo Ca. When first released, hadn't ever really used USB, but realizzed it is messed up, like port is disconnected or broken. USB is wiggles and no connection. 

2) Cant get Gateway to Recognize tye Amp while BT stream audio okay. tried all steps from this site cleared phone and cache, removed and reinstalled, no diifference. Multiple versions of Android. 5 to 8.

Thanks,

James

I am experiencing terrible interference when trying to use my Code 50  via Bluetooth / Gateway (Apple) App while recording on my Mac in Logic Pro X.  I am using a microphone to record the Code 50 and using the Bluetooth Movies series world to change patches.  The clicks/pops/noise/interference is loud enough to interfere with the recording process.  Perhaps a DESKTOP (Apple) Gateway App via Code USB might be a solution for all users experiencing similar issues?   I am running the most current Firmware.  Any current solution to my noise issues? 

Thank you. 

I purchased a Marshall CODE 100H + 212 Cab recently.

I downloaded the Marshall Gateway app and have created a My Marshall account.

The Amp came pre-loadedwith a 100 presets.

The Marshall Gateway app also came pre-loaded with 100 presets,

but the Gateway app presets are different from the ones in the amp.

I synced the 100 presets in the Gateway app to my "My Marshall" account Library.

I have edited and saved some of the Presets on my Amp.

I want to transfer the edited Presets on my Amp to my "My Marshall" account Library, and then put them in my Gateway app, 

How do I Transfer a Preset FROM my CODE Amp to my "My Marshall" account Library?

I see the option to transfer a Preset from My Library to the Amp,

and I understand how to manage / organize the Gateway app presets from the Library,

but I don't see a way to put a Preset on the Amp in the Library.

Do I have to manually re-create it in the Library?

The My Gateway online interface is  great for managing / organizing the Gateway app presets from the Library.

It would be useful if there was as similar interface for managing / organizing the presets on the Amp, when connected via USB.

Hi  I  think you misunderstood my question- I don't want to download, I want to save the settings I have tweaked in case my amp breaks and I need to re-download them later.

original question : Is it possible to upload and save presets via USB? How do I do it? (I don't have smartphone so cant use phone app).

Is it possible to upload and save presets via USB? How do I do it? (I don't have smartphone so cant use phone app).

Thanks

Fred

Is it possible to control and make changes to the existing preloaded patches of the Code App via the USB port connected to a Windows 10 Laptop?

or the Marshall Gateway App works only with Android/iPhone via Bluetooth?

thanks

I connected my Code 50 to my laptop via bluetooth, but the my.marshall presets says "CODE not connected". I tried connecting via USB, but the amp has a goofy connector that standard USB cables do not connect to. Also - I can connect via the Gateway app on my phone, but the presets I add to My Library do not show up (even though it says that they have synced). 

I've had a great time demoing the presets but once I save one I like into 'My Presets' and add it onto 'My Gateway' list I can't get it to go over onto my amp.

Can I use the USB to put the patches/presets I want directly onto my amp or do I have to go through the Mobile App to sync it?

Hi, my Code 50 USB has stopped working, nothing wrong with the USB port because it still charges the phone - tried two cables, no luck.  So now I'm trying to figure out how to play songs through it via Bluetooth but *&^%%%%### no luck - how the hell do you do it? I've downloaded the Marshall Gateway app to my android but all i get is my phone icon and an arrow to the amp icon. DO I have to do something on the amp?

Hello using Android Tablett the Code25 wired with USB cable gives Info that IT IS not connected.

Also one question to my Gateway and my Marshall, are this two standalone Systems? how can my library from my Marshall be used in my Gateway. In my opinion all this ist a litte bit to confusing.

Thx.in advance

B.R.

Hello,

My problem is quiet strange and I can not find any resolution for it.

To explain my problem I will start from beginning:

We have 2 places where are presets:

- 100 presets directly in amp

- 100 preset in gatway library

They are diffrent of course :)

I did some modificaiton in both places and I wanted to recover to factory settings.

So in gatway I pushed: MENU- > MY MARSHALL -> RESET GATEWAY PRESETS

After that I did factory reset on amp: Holding "AMP" button while switching on power -> holding store button to recover all presets.

After those actions I don't have original factory preset in amp but I have all the same preset from library.

So Gatway Library and presets directly on amp are the same!

To imagine this situation lets see few beginig presets:

Library:

00 JTM CHill

02 So American

03 19sixty2

Presets in amp:

00 JTM CHill

02 So American

03 19sixty2

They are even if I disconnect all Gatway and remove USB cable!

For example before this situation a had following presets:

06 Ambience

10 Metal edge

Now they are gone :(

I tried:

- reinstall updates

- do another facotry reset in amp

- disconnect/connect marshall gateway

Nothing helped.

While starting there are information about version.

It's "Version 1.11". I don't understand why it isn't 1.41 like last update ?!

I did update for sure.

Just one idea comming to my mind: There is way to do software reset and then do update to 1.41?

Please help me to solve this problem because I lost my favorite presets

Do the patches download to your iPhone for use in the gateway? Or do you have to have the USB connected and transfer via laptop to the amp? 

I cannot use the Gateway app and USB connection together. If my Windows 10 laptop is connect to the amp via USB while the Gateway app is running, it freezes the controls settings in the amp and the app. I still get sound, but I cannot change presets or edit presets on the amp or with the app with the USB connected. I have to disconnect the USB cable to be able to use the app, or the amp controls. If I want to use USB, I cannot use the app. If I want to use the app, I cannot use USB. Any ideas?

I have the latest firmware and latest version of the app. I have tried disconnecting and reconnecting bluetooth connection. I've tried restarting the computer. I've tried disconnectiong Bluetooth, shuting down the amp and the computer, and starting everthing up again. Nothing helps.

The lag time in the release of this footswitch is rediculous.  Why would you promise something that you can't / don't deliver on?    IF the Bluetooth/iphone Gateway App were usable/seemless, the physical footswitch might not be necessary.  IF the parameters of the amp (including up/down patches) were avaiable via the USB port to a Computer program/app, the physical footswich might not be necssary.  IF there weren't Bluetooth and other software bugs, then the physical footswitch might not be necessary.  Unfortunately, IT IS necessary just to use the Code 25/50 remotely as was promised in it's advertising when purchased. Mine is still under Warranty by Marshall.   It is not performing as advertised.  Please send footswitch, or send me a RMA (Return Merchandise Authorization) for the whole AMP  - you pay return shipping...   

I have  a nextbook tablet without bluetooth and i would like to know if the gateway app will also work with a USB connection? I do not have a cell phone to use with bluetooth.

I am experiencing terrible interference when trying to use my Code 50  via Bluetooth / Gateway (Apple) App while recording on my Mac in Logic Pro X.  I am using a microphone to record the Code 50 and using the Bluetooth to change patches.  The clicks/pops/noise/interference is loud enough to interfere with the recording process.  Perhaps a DESKTOP (Apple) Gateway App via Code USB might be a solution for all users experiencing similar issues?   I am running the most current Firmware.  Any current solution to my noise issues?  Thank you.