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I have  a nextbook tablet without bluetooth and i would like to know if the gateway app will also work with a USB connection? I do not have a cell phone to use with bluetooth.

edited 11 Dec 2018 at 09:06 AM

asked 05 Dec 2018 at 11:04 AM

jaison pandey
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Hello, I have acquired the CODE 25, really an excellent amplifier, very versatile and very good presets. My problem and please I hope you help me to resorve it, is that even though I can connect via Bluetooth, I can listen to my tracks ....... the big problem is that when I want to use the FX or presets it appears that there is no amplifier connected ... (either from my android phone or my Ipad I ... I do not understand what the problem is.) Secondly, when I want to install the MARSHALL FIRMWARE UPDATE UTILITY, to enter presets or update the ampli, does not recognize the connection.I request guidance to be able to make full use of such a beautiful tool for my music.I use Widows 10 and G. Chrome.For your attention, thank you very much

asked 16 Oct 2018 at 05:55 AM

Luis Ernesto Espinoza Guerra
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Is it possible to control and make changes to the existing preloaded patches of the Code App via the USB port connected to a Windows 10 Laptop?

or the Marshall Gateway App works only with Android/iPhone via Bluetooth?

 

thanks

 

 

 

asked 05 Jul 2018 at 06:58 AM

Mel Gili
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I connected my Code 50 to my laptop via bluetooth, but the my.marshall presets says "CODE not connected". I tried connecting via USB, but the amp has a goofy connector that standard USB cables do not connect to. Also - I can connect via the Gateway app on my phone, but the presets I add to My Library do not show up (even though it says that they have synced). 

asked 11 Jun 2018 at 10:11 PM

Tom Appelbaum
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Hi all,

On Christmas of 2016 I was bestowed upon the mightiest of gifts. And I have enjoyed every second from that first pairing to yesterday's low battery hum.

I've arrived home from work and went to charge the headphones. To my surprise in the morning when I went to unplug them they weren't showin' off the silver/white light indicating they've charged. I tried to turn them on and they wouldn't. I then went on to again plug them in and the red light indicator showed up that they're charging. I left for work and when I got back the light was off again.

I unplugged them, tried them on and still nada.

Since then I've been trying different USB cables which work just fine on other devices and I got nothing. When I put in the 3,5 jack it plays beautifully, but I kinda need the bluetooth part for work, so I was wondering if anyone ever got that problem.

I've googled and googled and the only conclucion I've come to is that I need to have them repaired from the shop that my wife bought them from for me.

Unfortunately that would mean at least a month without them and I'm trying to discover any other possibilities before turning to that one.

 

Cheers in advance if anyone reads this.

You're my only hope, guys and gals, I guess.

verbst

asked 18 Apr 2018 at 07:49 PM

Štěpán Verbík
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1.4k

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Hi, my Code 50 USB has stopped working, nothing wrong with the USB port because it still charges the phone - tried two cables, no luck.  So now I'm trying to figure out how to play songs through it via Bluetooth but *&^%%%%### no luck - how the hell do you do it? I've downloaded the Marshall Gateway app to my android but all i get is my phone icon and an arrow to the amp icon. DO I have to do something on the amp?

asked 07 Apr 2018 at 03:31 AM

Leone Britt
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1

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1.1k

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I'm using the USB connection from a PC to the Code 25, and found that the ouput sound on the headphones is only mono-left mixed.  I get sound in both speakers on my headset, but when I test left/right channels, it's obvious that the sound is only coming from left channel.

This isn't an issue when I'm playing music through the Bluetooth connection, and both left/right channels come through ok.

Is there a firmware fix so that when sound is channeled through USB to the headphone 3.5mm jack, it'd be stereo instead of mono-mixed?

asked 05 Apr 2018 at 07:59 AM

Alvin Tang
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3

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I timed it.

I’m not looking for trouble, im just looking for customer service.  I’ve got far better use for my time then sitting on this forum, trolling for answers that will never come—unless YOU, Marshall Amplification changes, which is highly unlikely. You guys are going to be getting a very brutally cold visit from me at the NAMM show!

After going through the entire Blootooth connection process again, which takes like anywhere from 5-10 minutes to get connected, I went to the MyMarshall.com website to download some of the interesting amp models which other users have taken their time to create (thank you to all who have fond this!)  When I download, it goes to my actual login like it’s supposed to, but how do I get it from the mobile device to the amp?  Your video isn’t clear, but do I have to have my device connected to the USB of the amp?  If so, when is the frigging purpose of having Bluetooth then?  If not, what am I doing wrong?

I await for your robotic response.  I’m sure I’ll still be right where I’m at after it comes!

asked 02 Dec 2017 at 01:15 AM

Tommy Naccarato (17)
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1

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993

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Can I connect to my code 25 via USB to my RCA Voyager tablet cause I can't Bluetooth to work

 

asked 13 Nov 2017 at 01:52 PM

Robert Grisso
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1

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1.1k

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I cannot use the Gateway app and USB connection together. If my Windows 10 laptop is connect to the amp via USB while the Gateway app is running, it freezes the controls settings in the amp and the app. I still get sound, but I cannot change presets or edit presets on the amp or with the app with the USB connected. I have to disconnect the USB cable to be able to use the app, or the amp controls. If I want to use USB, I cannot use the app. If I want to use the app, I cannot use USB. Any ideas?

I have the latest firmware and latest version of the app. I have tried disconnecting and reconnecting bluetooth connection. I've tried restarting the computer. I've tried disconnectiong Bluetooth, shuting down the amp and the computer, and starting everthing up again. Nothing helps.

asked 08 Sep 2017 at 08:40 PM

John Pasnik
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1

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1.4k

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The lag time in the release of this footswitch is rediculous.  Why would you promise something that you can't / don't deliver on?    IF the Bluetooth/iphone Gateway App were usable/seemless, the physical footswitch might not be necessary.  IF the parameters of the amp (including up/down patches) were avaiable via the USB port to a Computer program/app, the physical footswich might not be necssary.  IF there weren't Bluetooth and other software bugs, then the physical footswitch might not be necessary.  Unfortunately, IT IS necessary just to use the Code 25/50 remotely as was promised in it's advertising when purchased. Mine is still under Warranty by Marshall.   It is not performing as advertised.  Please send footswitch, or send me a RMA (Return Merchandise Authorization) for the whole AMP  - you pay return shipping...   

asked 18 May 2017 at 01:58 AM

S Fisher (6)
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1

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Promises, promises ... "we'll fix it soon";  " bluetooth issues will be addressed in future firmware updates";  " USB recording issues will be looked into"; AND, a 2-way footswitch will be available for Code 25/50 users when Code 100 is released.  Am I alone in my disappointment for Marshall's seemingly apathetic (non) responses to purchasers of their "not ready for prime time" digital products?!?!?!   I really wanted a Marshall Amp after 45 years as a Fender user.  My mistake.  I should have known better.  Useless, unsupported, glitched, buggy, unreliable, etc., etc., etc.    What say you Marshall in an attempt to save any reputation you thought you had?!?!?!?

asked 05 Apr 2017 at 06:08 AM

S Fisher (6)
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3

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1.4k

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I have  a nextbook tablet without bluetooth and i would like to know if the gateway app will also work with a USB connection? I do not have a cell phone to use with bluetooth.

asked 11 Jan 2017 at 03:11 AM

John Bednarek (5)
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1

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1.4k

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So...just got my new code 25 the other day and bluetooth hooked up great....played a couple of days and no problems....Tonight..cant get it to hook up.  Any ideas?...Can I ultimatley just hook up USB to my computer and adjust fromt there?

asked 13 Sep 2016 at 12:39 AM

Scott Bojanich
2

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3

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3.8k

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I am experiencing terrible interference when trying to use my Code 50  via Bluetooth / Gateway (Apple) App while recording on my Mac in Logic Pro X.  I am using a microphone to record the Code 50 and using the Bluetooth to change patches.  The clicks/pops/noise/interference is loud enough to interfere with the recording process.  Perhaps a DESKTOP (Apple) Gateway App via Code USB might be a solution for all users experiencing similar issues?   I am running the most current Firmware.  Any current solution to my noise issues?  Thank you. 

asked 05 Sep 2016 at 05:35 PM

S Fisher (6)
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