Questions
Showing results 21 to 40 of 204
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I have recently had my iphone 8 software updated to ios 13.1.2 and since then have not been able to control my Code 25 amp via Gateway from my phone even though, in iphone settings, I am connected via bluetooth but within the Gateway App I'm not. I have upgraded my Gateway App to version 1.5 back in July and up to now it's worked perfectly well. Is anyone else having this problem and if so  is there an App upgrade?

CODE Gateway Bluetooth iOS

asked 12 Oct 2019 at 11:34 AM

Brian Delaney (1)
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186

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Here's the solution to pairing an iphone/ipad to CODE as of latest apple update. Stop blaming Marshall and learn to work your Apple device!!! Too many whiners complaining about problems that have everything to do with dumb Appple users!

1. settings>gateway app (find in list of apps)>turn on Bluetooth & other options you prefer

2. settings>bluetooth (make sure bluetooth is on), then pair CODE with device following the regular pairing instructions

3. APOLOGIZE to every person you bitched to and learn to work your amp and phone like a capable musician and not the babboon that you are!

CODE Gateway Bluetooth iOS

asked 11 Oct 2019 at 10:53 PM

Mark Solis (2)
2

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3

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208

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Hi,

My Code 25 cannot communicate with my phone via Marshall Gateway. The software cannot find and connect to the amplifier as if there was no bluetooth connectivity, but there is as I can listening to music via that. I use Galaxy A5 android.

Could you help me to solve the problem?

Thanks

Adam

CODE Gateway Bluetooth Android

asked 27 Sep 2019 at 09:23 PM

Adam Mokrzycki (2)
0

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1

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194

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Hello, I have a code 100H and using Windows 10 on the P.C.. Can I download my personal presets to the gateway library for safekeeping? If so, how. Thank you.

CODE Gateway Presets

asked 25 Sep 2019 at 02:39 PM

oliver hoy (1)
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2

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274

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I have a code 50 and am trying to update firmware. I have an iPhone X with the Chrome app installed (newest version). I am logged into my Marshall and the gateway app. The gateway app shows I am connected via Bluetooth, but on the my Marshall firmware download page it says I am not connected and my browser doesn’t support download. 

It’s very frustrating, Marshall or any support appreciated.

CODE Gateway Bluetooth iOS Firmware

asked 19 Sep 2019 at 04:03 AM

Mar Fede-mac
0

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2

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233

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Hi. Is there anyway of Marshall making a low watt emulated preamp such as the dsl 1 for the code. I was wondering if this would make my code 25 a more useable bedroom amp as at the moment even adjusting levels in app its hard to achieve usable evening sound levels. 

Cheers 

CODE Gateway DSL

edited 12 Sep 2019 at 11:33 AM

Matt Hill

asked 12 Sep 2019 at 09:41 AM

Matt Hill
0

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1

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264

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Hi guys,

Thought I'd share what finally worked for me to get my CODE amp to connect to the gateway app.

I had tried literally everything, unpaired the amp, reinstalled gateway about 10,000 times, used 3 different devices. All with no success.

Until I tried this:

This worked for a Samsung Galaxy S2 tablet, but I suspect it would probably work with any device.

 

1. Uninstall gateway from your device

2. Unpair every single device you have paired with your device through your bluetooth settings.

3. Clear your bluetooth cache and data. On an Android device this is located in App Manager/System apps (to show system apps you might have to click the 3-dot symbol on top right of settings screen)/Bluetooth/Clear cache and data

4. Restart your device

5. Re-Install Gateway app

6. Pair AMP with device via bluetooth

7. Open Gateway app, and hopefully, you'll see your CODE amp has finally connected.

 

The key here is to unpair all bluetooth devices and clear bluetooth cache through your phone's settings.

 

Credit to Cris Lebrun who shared this solution elsewhere in the forum. It was kinda hidden so I thought i'd make a separate thread for it.

 

Good luck

 

CODE Gateway Bluetooth Android App pair connect

asked 06 Sep 2019 at 01:27 PM

ANTONIS MARKIDES
0

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2

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280

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Just bought my Code 50 tried to connect the Gateway App to either my iPhone 7 or iPad Air 2.

Did a firmware update to 1.44 , the amp is paired in Bluetooth but when in Gateway, it just says it is connecting but never does.

I have tried reinstalling the firmware, forgetting the edvice and re-pairing, removing all other BT devices etc. etc. but still it will not connect.

UPDATE: this was an iOS issue, not the amp. The latest update to iOS beta 13.1 resolved it. 

 

CODE Gateway Bluetooth iOS Firmware

edited 07 Sep 2019 at 06:17 AM

Steven Clarke

asked 31 Aug 2019 at 04:56 PM

Steven Clarke
0

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1

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190

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The iOS Gateway app was unable to connect to my CODE 50 even though my MacBook Pro is connected via bluetooth, so I did a factory reset and then tried to do a firmware update. The first part of the firmware update (1.44) appeared to install correctly. Next I saw a DSP update and tried to apply that update. In the middle of the DSP update, I received an error message to the effect that the update failed and I should power off & on my computer/device. I powered my Mac off & on, but the CODE 50 shows a progress indicator (about 20%) and says "DO NOT SWITCH OFF."

I tried to reinstall the firmware/DSP update, but this time the update process would not even begin. I suspect the  problem is the frozen progress indicator and whatever ongoing or frozen process is causing the "DO NOT SWITCH OFF" message.

Othe than ignoring the warning on the CODE 50 and powering it off & on, I don't see what else I can do. Is there a way to abort the ongoing or frozen process without turning the CODE off.

What should I do?

CODE Gateway Bluetooth iOS Mac Firmware

edited 28 Aug 2019 at 03:47 AM

Jim Marshall (12)

asked 28 Aug 2019 at 02:06 AM

Jim Marshall (12)
0

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2

answers

214

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After have all try, can you tell me wich phone are you sure that turns right with Getaway ?

CODE Gateway

asked 26 Aug 2019 at 09:30 AM

Vincent Aldea
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3

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188

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Hi! I have an issue while trying to transfer dowloaded presets to my Code25. It occures both usb and bluetooth connections.  On a usb connection i click the “amp” icon on a preset, it’s name appears on a Code screen. I push and hold store button on amp, “saved” appears. But then Code becomes freeezed, it does not react on button push etc. when i switch it off and then switch on it works fine, preset available on amp. The same issue appears when i try to transfer presets using Gateway app. What I do wrong?

CODE Gateway Bluetooth Presets USB

edited 20 Aug 2019 at 05:44 AM

Alexey Kornilov

asked 20 Aug 2019 at 05:43 AM

Alexey Kornilov
0

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2

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274

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Hello All,

What cable does someone use to hook up their ipad to a Code 50? it would a lightning to a ???

And why does one need a cable to  hook up to the Code? if the Code is synched via blutooth then anyhting on the APP, such as updates or presets, should also be able to get tot he Code via the blutooth and not need a cable. Could this be a glitch on Marshall's end or  they just never programmed it into the software to do it. Seems like an oversight, no? 

 

Thanks for any help anyone can give,

Lou

CODE Gateway iOS Presets

asked 15 Aug 2019 at 06:42 PM

Louis Cernilli
0

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0

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171

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Hi, 

I have had my code 25 for about 6 months and for a while now, everytime I connect my phone and edit in the gateway app the preset freezes and I cannot change anything or change the preset. On the phone it says I am changing but there is no actual changes happening. On the little orange screen on the actual amp it stays on that preset even if I twist the knob to change preset but can still play and change volume.

TodayI was getting sick of it and looked up if there are updates for the amp and there are, which I then went and installed the latest firmware update. But now when I turn on the amp it shows that it's on and shows the preset but stays frozen and will not play sound at all. Is the amp done or can it be fixed?

CODE Gateway Presets Firmware

asked 13 Aug 2019 at 08:03 AM

Krishan Talati
0

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6

answers

277

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I try all suggestions in FAQ Support until "Last resort" But ..... nothing, I can't see the CONNECTED red button.

CODE Gateway iOS

asked 07 Aug 2019 at 04:50 PM

Vincent Aldea
0

votes

2

answers

191

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Hi There, 

I just notices this now. Im using a code 25. I have updated the firmware of the amp to 1.44. I also have updated the gateway 1.5.5. May phone connecting to the amp. But the gateway app is not connecting to the amp. Im using a galaxy note 9. 

 

Any help please. 

 

Thanks

 Jericho

 

CODE Gateway Firmware

asked 12 Jul 2019 at 01:20 AM

jericho zabala
0

votes

3

answers

286

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I just bought a CODE 100 combo. Bluetooth audio is pairing just fine but the app never finds or connects to my CODE!

I tried everything, i even uninstalled the app rebooted the phone and started from scratch following your guide but still no luck.
Galaxy s9+ up to date CODE firmware 1.44 and gateway app 1.5.5

Fix this please

CODE Gateway Bluetooth Firmware

edited 12 Jul 2019 at 08:03 AM

Cris Lebrun

asked 11 Jul 2019 at 10:18 PM

Cris Lebrun
0

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1

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295

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Hey you guys ! Still loving my Code, for light rehearsals and mostly direct into my recorder! Any chance of Gateway for Windows PCs? I dig using my Code direct to my computer Studio, and it would be cool to have the Gateway on the big screen as well! Just wondering.

Thanks

CODE Gateway Windows PC

asked 08 Jul 2019 at 02:20 PM

ssolo 8 (2)
0

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2

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352

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after correctly updating the CODE AMP and the Gateway, the connection is still wrong, I had hope with the last update but it has not helped me at all.

he version of android that I use is ANDROID 9, with the phone Galaxy J6 + ..... I do not understand where the problem may be.

I would appreciate Marshall's help in correcting this problem, they have already contacted me for a long time but the guidelines were erroneous from the beginning.

Thanks for all.

CODE Gateway Android

asked 05 Jul 2019 at 04:27 PM

JORDI SANCHEZ (1)
0

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1

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205

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Can I save downloaded user presets to my footswitch and how???

Using the Code 50

CODE Gateway Presets Footswitch

asked 04 Jul 2019 at 08:40 PM

joe wheeler
0

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0

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143

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Running V1.43 firmware.

I have followed all instructions and can not get the iPad 6 to connect in Gateway app.

It, however "pairs" just fine Bluetooth wise on the iPad 6! 

AND Gateway works well on my iPhone 5, switches presets and everything.

So I know I am doing this right and the Marshall code 100 Head is responding via Bluetooth (with my iPhone 5) but NOT with the iPad 6.

 

Edited: Its the damnedest thing. I removed and reinstalled the app on my iPad 6 at least 8 times with the same results.  

 

Then I reinstalled and paired the "9th" time, and it worked!!!!

I can turn the 100 Code head amp off, and back on and it still connects.

 

I'm glad it works now, but I dunno what I did differently.

 

 

 

 

 

 

CODE Gateway Bluetooth iOS Presets

edited 02 Jul 2019 at 06:24 PM

Michael Howell

asked 02 Jul 2019 at 04:17 PM

Michael Howell
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