I bought the combo yesterday and it's full of bluetooth bugs - looking now at the FORUM my impression is that the support doesn't care about it.

- No automatic bluetooth connection - iPHONE - I am having always to force Iphone to "forget" the AMP and pairing it again... each time...

- MAC IOS , When I try to connect the bluetooth in my MAC, it makes the system crashes, mouse and keyboard stop working... there's no were to get the necessary code to bluetooth connection...

DO WE HAVE PLANS FOR A NEW FIRMWARE TO BE RELEASED SOON ? PLEASE

I've had my Code amp for a couple of weeks and managed to connect it to my iPhone which is running the latest ios 10.2.1.  I also got it to connect to a brand new Samsung Galaxy Tab A running Android 6.0.1.  The connection didn't always work and sometimes dropped out.  I've updated the Amp to the latest firmware to hopefully cure the connection issues and now my phone and tablet just can't detect the amp at all.  I've tried turning on and off, resetting everything, forgetting the device etc. etc. but it's like the amp just doesn't have Bluetooth.  As no device can see the amp then Gateway just isn't possible to use as it also can't detect a phone or tablet. My devices can see each other but it's like the Amp just doesn't have Bluetooth.  I've also tried searching for it with an Ipad but this also couldn't see the Amp ?  It looks like the Bluetooth has died on the Amp but thought I'd ask if anyone has any ideas of anything to try or otherwise I'll have to take it back to the dealer and either try another one or replace it with a Fender Mustang.  It's a good amp but seems to have to many glitches at the moment looking at the forums.  I'll give it one more go though if anyone has any suggestions to try.  Any ideas anyone ? Many thanks for reading.

Hello, I have acquired the CODE 25, really an excellent amplifier, very versatile and very good presets. My problem and please I hope you help me to resorve it, is that even though I can connect via Bluetooth, I can listen to my tracks ....... the big problem is that when I want to use the FX or presets it appears that there is no amplifier connected ... (either from my android phone or my Ipad I ... I do not understand what the problem is.) Secondly, when I want to install the MARSHALL FIRMWARE UPDATE UTILITY, to enter presets or update the ampli, does not recognize the connection.I request guidance to be able to make full use of such a beautiful tool for my music.I use Widows 10 and G. Chrome.For your attention, thank you very much

I see that the Bluetooth issue I am experiencing has been going on for some time now. I just bought this amp but I wouldn't have had I known how frustrtating it was going to turn out!

The whole appeal of this amp was that I could sit back with my phone or ipad and diddle with the settings peacfully. But no, you can't do that becasue first  you have to pair the amp and phone/ipad EVERYTIME you want to use the gateway app. 

Come on guys, really this is ridiculous. How many other people are complaing about this very issue. You can't sell a half baked product and not fix it. At very least allow us to roll back to the previous firmware. 

I have purchased new Code 100 (a demo from Sweetwater)  I am not able to connect the amp to my personal device.  When I press the Rev and Power buttons to connect,  the blue lights flash,  the device number shows up on the amp but either of my devices (an I Pad and an I Phone) will not recognize the Code amp.  The Code Amp does not show up in the "My Devices" so it never has the opportunity to pair or show up as connected .   My phone and Iphone recognizes other bluetooth items, ie, head phones, speakers etc. I have tried the FAQ suggestions and have tried the recommended fixes and I am still not able to connect.  

I have not done a firmware update on the Code 100.

Any assistance would be greatly appreciated.

Thank you,

Steve H.

I just updated the firmware and now I can't connect .

is it the update that is the problem?

hi

firstly, i am disappointed with the code.  this amp seems like its still at test phase, its to buggy for a release.  would expect marshall to only release a new product unless its 100% reliable.

connecting ios devices to code is always problematic. very unstable.

my main problem now is updating firmware.  cant update in chrome. i have midi capability approved for marshall but keep getting midid disabled error even though i clearly have midi enabled.

tried opera, and the midi is working and the code is coming up as connected. i get as far as a message stating that firmware is updating with a status bar and percentage marker. doesnt update! stays at 0% and never moves. left it overnight and still 0% when i woke.

i have spent more time messing about with the problems with this amp than playing guitar. do i need to sell this and just buy a guitar interface? maybe

also, when using this amp through garageband there is no dedicated clean preset to use with garageband or other AU. basically it goes into garageband with a marshall preset and then the other AU preset is on top of the marshall preset. ideally this amp should include a straight clean unprocessed preset to work with other software AU's.  i really do think people need to consider a good quality guitar interface before purchasing this amp. its very restricitve and unreliable. if you are not gigginG i dont see the point in this amp. 

CAN SOMEONE HELP ME WITH THE FIRMWARE ISSUE ASAP!

Greetings, 

I recieved my Code 100H this week.

Firmware:

(FYI) I attempted the update with a MacBook Pro with USB-C, High Sierra 10.13.1, Chrome Browser. I was able to connect to the Code but the unit would not update. It was stalled on the progress bar on the unit at 0% and on the browser. 

(FYI) I attempted the update on a Windows machine and was successful using the update utility and with Chrome Browser. The Code unit shows updating to 1.4.1 but the boot screen shows 1.11?

Bluetooth:

The Code 100H will not connect to any Bluetooth device I have. Windows, Mac, iPhone, or iPad. It does not even show up as a device and never has even out of the box. I am convienced it does not work. Is there a master reset button combo for the unit? I am out of ideas concerning the Bluetooth. It seems like I am not the only one having issues with the Bluetooth. If this can't work consistently I am considering returning the unit. Even the simplest device can connect with Bluetooth and hold a connection. My Code 100H won't even show up as a device to connect to. Please advise. 

Has anyone else been having problems finding the amp on bluetooth? Some days my iphone 6 can find it other days it can't. I feel like marshall abandoned the code amps. Does anyone know if they will be releasing a firmware update soon?

 I purchased the code 50 amp in February and installed the Gateway app on my iPhone iOS 10 and the playback feature worked great. I currently have a Gateway app software 1.4.1 . Several months ago I realized that the playback feature did not work.  I wasn't sure at first if it was an update on the iPhone software but I figured it was probably a common problem and would be fixed shortly but it has been several months now and still having the same problem.   I also  tried the app on a different iPhone that had a different software version and had the same result. It looks like a similar problem was happening on the Google play app version and was fixed with the 1.4.2 software.  The playback feature can be selected and you can pick a song out of my library but it will not play. 

I've had my Code amp for a couple of weeks and managed to connect it to my iPhone which is running the latest ios 10.2.1.  I also got it to connect to a brand new Samsung Galaxy Tab A running Android 6.0.1.  The connection didn't always work and sometimes dropped out.  I've updated the Amp to the latest firmware to hopefully cure the connection issues and now my phone and tablet just can't detect the amp at all.  I've tried turning on and off, resetting everything, forgetting the device etc. etc. but it's like the amp just doesn't have Bluetooth.  As no device can see the amp then Gateway just isn't possible to use as it also can't detect a phone or tablet. My devices can see each other but it's like the Amp just doesn't have Bluetooth.  I've also tried searching for it with an Ipad but this also couldn't see the Amp ?  It looks like the Bluetooth has died on the Amp but thought I'd ask if anyone has any ideas of anything to try or otherwise I'll have to take it back to the dealer and either try another one or replace it with a Fender Mustang.  It's a good amp but seems to have to many glitches at the moment looking at the forums.  I'll give it one more go though if anyone has any suggestions to try.  Any ideas anyone ? Many thanks for reading.

Thanks for the responses.  I think it is a hardware issue though with the bluetooth just not working on the Amp.  It doesn't seem to matter what device I use the amplifier just isn't visible to anything ?

I know that the Mac version of the firmware updater is coming soon. But how will we know when new firmware updates are released? Only through the desktop software? Or will there be a notice in the iOS app? The website?