I bought Marshall Major 3 BT Headphones on 26th October. I want to register the product. Please guide me.
Got a pair of your MID range headphones for Christmas last which have never actually paired up to any advice, tried an electrical repair shop locally they got no joy either with any of their appliances.
Big fan of your products otherwise.
I have recently had my iphone 8 software updated to ios 13.1.2 and since then have not been able to control my Code 25 amp via Gateway from my phone even though, in iphone settings, I am connected via bluetooth but within the Gateway App I'm not. I have upgraded my Gateway App to version 1.5 back in July and up to now it's worked perfectly well. Is anyone else having this problem and if so is there an App upgrade?
Here's the solution to pairing an iphone/ipad to CODE as of latest apple update. Stop blaming Marshall and learn to work your Apple device!!! Too many whiners complaining about problems that have everything to do with dumb Appple users!
1. settings>gateway app (find in list of apps)>turn on Bluetooth & other options you prefer
2. settings>bluetooth (make sure bluetooth is on), then pair CODE with device following the regular pairing instructions
3. APOLOGIZE to every person you bitched to and learn to work your amp and phone like a capable musician and not the babboon that you are!
My Code 25 cannot communicate with my phone via Marshall Gateway. The software cannot find and connect to the amplifier as if there was no bluetooth connectivity, but there is as I can listening to music via that. I use Galaxy A5 android.
Could you help me to solve the problem?
To make the most of my CODE50, this web site, and the iOS Gateway app, it is my understanding that I need to connect the CODE50 via a mini-USB cable, connect to the CODE50 in the bluetooth settings of my iPhone, and also connect to the CODE50 in the Gateway app on my iPhone.
When I take all the above steps, I can do everything I want, but I also hear unwanted system bells and whistles from my MacBook Pro and/or my iPhone. Can I do something to get/retain all the CODE50 functionality without the macOS/iOS system sounds? How exactly?
I have a code 50 and am trying to update firmware. I have an iPhone X with the Chrome app installed (newest version). I am logged into my Marshall and the gateway app. The gateway app shows I am connected via Bluetooth, but on the my Marshall firmware download page it says I am not connected and my browser doesn’t support download.
It’s very frustrating, Marshall or any support appreciated.
Thought I'd share what finally worked for me to get my CODE amp to connect to the gateway app.
I had tried literally everything, unpaired the amp, reinstalled gateway about 10,000 times, used 3 different devices. All with no success.
Until I tried this:
This worked for a Samsung Galaxy S2 tablet, but I suspect it would probably work with any device.
1. Uninstall gateway from your device
2. Unpair every single device you have paired with your device through your bluetooth settings.
3. Clear your bluetooth cache and data. On an Android device this is located in App Manager/System apps (to show system apps you might have to click the 3-dot symbol on top right of settings screen)/Bluetooth/Clear cache and data
4. Restart your device
5. Re-Install Gateway app
6. Pair AMP with device via bluetooth
7. Open Gateway app, and hopefully, you'll see your CODE amp has finally connected.
The key here is to unpair all bluetooth devices and clear bluetooth cache through your phone's settings.
Credit to Cris Lebrun who shared this solution elsewhere in the forum. It was kinda hidden so I thought i'd make a separate thread for it.
Just bought my Code 50 tried to connect the Gateway App to either my iPhone 7 or iPad Air 2.
Did a firmware update to 1.44 , the amp is paired in Bluetooth but when in Gateway, it just says it is connecting but never does.
I have tried reinstalling the firmware, forgetting the edvice and re-pairing, removing all other BT devices etc. etc. but still it will not connect.
UPDATE: this was an iOS issue, not the amp. The latest update to iOS beta 13.1 resolved it.
The iOS Gateway app was unable to connect to my CODE 50 even though my MacBook Pro is connected via bluetooth, so I did a factory reset and then tried to do a firmware update. The first part of the firmware update (1.44) appeared to install correctly. Next I saw a DSP update and tried to apply that update. In the middle of the DSP update, I received an error message to the effect that the update failed and I should power off & on my computer/device. I powered my Mac off & on, but the CODE 50 shows a progress indicator (about 20%) and says "DO NOT SWITCH OFF."
I tried to reinstall the firmware/DSP update, but this time the update process would not even begin. I suspect the problem is the frozen progress indicator and whatever ongoing or frozen process is causing the "DO NOT SWITCH OFF" message.
Othe than ignoring the warning on the CODE 50 and powering it off & on, I don't see what else I can do. Is there a way to abort the ongoing or frozen process without turning the CODE off.
What should I do?
I have a problem with my new Stockwell II. It plays the Bluetooth connection sound while playing music with my iPad Air, which is only 10 centimeters away.
The intervall between this sounds is not constant, between 30s and 15 minutes. But quite annoying. Music playing is not interrupted.
Any ideas what to do? Maybe a firmware update? (But my windows 8.1 pc doesn't recognize the speaker.)
Hi! I have an issue while trying to transfer dowloaded presets to my Code25. It occures both usb and bluetooth connections. On a usb connection i click the “amp” icon on a preset, it’s name appears on a Code screen. I push and hold store button on amp, “saved” appears. But then Code becomes freeezed, it does not react on button push etc. when i switch it off and then switch on it works fine, preset available on amp. The same issue appears when i try to transfer presets using Gateway app. What I do wrong?
I am experiencing some trouble with my Minor II headphones, as they do not connect anymore. Tried to pair them again, but they do not appear on my iPhone (7).... when switching on, the white light constantly flashes to green, but I cannot find any info about a green light.
I notice latest firmware update v 1.44 july 2019, improves master volume control, it doesnt spike like it used to, can someone confirm this, what other changes are there ?besides bluetooth improvement also
I just bought a CODE 100 combo. Bluetooth audio is pairing just fine but the app never finds or connects to my CODE!
I tried everything, i even uninstalled the app rebooted the phone and started from scratch following your guide but still no luck.
Galaxy s9+ up to date CODE firmware 1.44 and gateway app 1.5.5
Fix this please
My new Stanmore 2 speaker isn't showing in the devices list on my Macbook Pro.
However, the macbook recognize my TV and my phone. Also there is no problem to connect my speaker with my phone (Huawei P20).
Please help !!
Cable plugged in to both computer and Code 50. Display shows 'Ready for Update' - but neither the browser or Desktop Utility will connect.
Rebooted everything and tried from laptop. Same results. What's wrong?
Why can we not update via bluetooth connection rather than USB cable?
Dear Marshall Team,
It took some time, almost a year, but finally we got the long awaited update of the firmware to fix the painful Bluetooth issue on CODEs. I installed it a few days ago (which was a bit of an issue as reported in another of my posts but finally succeeded) and now CODE does what it is supposed to do. BT comes on and connects as it should every time I turn on the amp and start Gateway on my Ipad/Iphone.
I'm very happy that you could fix the problem and I encourage all brothers and sisters in pain to upgrade the firmware asap if they haven't done already.
In the light of this fix I think we, the community, may also forgive you that for months you told us that it is not a firmware issue ;-)
So far I also think that the BT connection is more stable than it used to be.
Now I can enjoy again my little CODE 25.
Thanks, Alex F.
Running V1.43 firmware.
I have followed all instructions and can not get the iPad 6 to connect in Gateway app.
It, however "pairs" just fine Bluetooth wise on the iPad 6!
AND Gateway works well on my iPhone 5, switches presets and everything.
So I know I am doing this right and the Marshall code 100 Head is responding via Bluetooth (with my iPhone 5) but NOT with the iPad 6.
Edited: Its the damnedest thing. I removed and reinstalled the app on my iPad 6 at least 8 times with the same results.
Then I reinstalled and paired the "9th" time, and it worked!!!!
I can turn the 100 Code head amp off, and back on and it still connects.
I'm glad it works now, but I dunno what I did differently.