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When I try to save a preset to the amp, there is no problem. When I try to save a preset to my library I get the message: Patch cannot be saved; sync with Marshall server in progress.  My gateway has both a Bluetooth and an internet connection. Logged into my.marshall but nothing happening. Sync button is disabled. I feel like I'm missing something in my understanding of this aspect of the Code/Gateway system. Is there a user manual for the Gateway app?

asked 12 Jan 2019 at 02:16 AM

David Miller
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I have successfully synced some presets onto the Gateway App on my phone and can use them when my phone is connected to my Code 50 amp via bluetooth. Is there anyway to overwrite the presets on the amp with presets on the Gateway app, so those presets are available without connecting to my phone? Thanks!

asked 14 Jun 2018 at 02:47 PM

Tom Appelbaum
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I connected my Code 50 to my laptop via bluetooth, but the my.marshall presets says "CODE not connected". I tried connecting via USB, but the amp has a goofy connector that standard USB cables do not connect to. Also - I can connect via the Gateway app on my phone, but the presets I add to My Library do not show up (even though it says that they have synced). 

asked 11 Jun 2018 at 10:11 PM

Tom Appelbaum
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Hi I have had this Marshall Code 100 for a few weeks now, mucking around with it to try and figure it out and finding it to be a little user unfriendly. What I want to do is to change a single preset to what it was originally (eg factory setting) without doing a factory reset and losing all my other changed presets. I cannot find any joy anywhere about this. Also, when I look at the list of 100 presets online (there are a few lists going around in chat forums and also in the gateway section of this website) I can only ever find the 100 presets that are on the phone gateway app and not the list that was originally on the amp (for example on my amp when I factory reset it, 00 is JTM Chill, 01 is "So American" etc, whereas my gateway library has 00 as EL34 Heaven and 01 as Plexi Classic). So I cannot find the actual standard amp preset list anywhere online or within the Gateway app.

My questions boil down to three:

1. How do I restore an individual preset to what it originally was (without performing a factory reset)? 

2. How do I even know what the original preset was called?

3. Say I connect my smartphone to the amp via gateway and bluetooth. If you click on the arrow on the right hand side of one of the presets in the library, it takes you to another screen. In that screen it has an amp section and a library section, with 2 small boxes you can tick next to each. What is the purpose of this screen and ticking the boxes? Like what can you actually change on this screen is it just the name of the preset or can you replace a preset that is on the amp with one that is in the gateway library?

Needless to say I am very confused and was hoping to be way ahead by this stage. Please help!

 

edited 26 May 2018 at 04:11 AM

julien casella (1)

asked 26 May 2018 at 04:08 AM

julien casella (1)
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I'm probably an idiot, but I can't make this work with the gateway app. I've paired and connected with bluetooth, I got my app open, pressed sync, but whenever I change something on the phone, nothing happens on the amp. Some videos show I have to go to preset, through the bottom left corner thing, to get into presets and turn the screen gold, but whenever I go there it says "Tap to sync" and when I do, nothing happens. please help. 

asked 03 Apr 2018 at 12:24 PM

Dennis Kalkhoran
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Hi,

When I connect Phone via bluetooth, I can not see a presets, only "tab to sync" when I tab  it is shows this one and one or two more, but the rest is still tab to sync. Next connecting and all presets list is tab to sync again. Code do not want to synchronized with gateway. Do you have any idea how to change that? 

asked 10 Mar 2018 at 01:45 PM

Sebastian Halikowski (1)
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hello,

Bluetooth connection is not very good in my opinion.

Bleutooth signal code 25 is ok, samsung s8 detects it alright.

But when i use the gateway android app it doesn't connect altough it shows in app as detected.

Is there a patch upcomming for the amp code series?

Greetings

 

asked 09 Feb 2018 at 05:04 AM

JB Hak (1)
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my code worked ok with my galaxy 5 but i got a new moto z running android 7.1.1 and it will connect to bluetooth but will not  connect in gateway. when i push scan for amps it never finds the code amp and yes i pushed the bluetooth buttons on the amp.  in the gateway app the in the bottom left corner the amp/phone icon is missing for switching from amp to phone presets. the screen has the blue preset shown but the library has them in yellow.  the worst part is that the display on the code amp is not working. it is barely readable. just yellow with the black barely visable. so without being able to program it using the display it doesn't work with my phone either.  i have owned a lot of marshalls and still have a bunch but i have never been so dissapointed as i am with this piece of crapp. can't use it live because of the dropouts when switching channels and yea i know about using the same amps and settings in all the presets but that is unaceptable. i have the footswitch and thats a disaster too. one little slip like accidently pushing two buttons at the same time or too fast or twice freezes the amp or reprograms it. yea really cool turning it off and back on in the middle of a song.  i tried using it live once and it was a disaster. never again. so i love the tone for recording but now i can't even do that because it wont connect bluetooth and the display is almost dead so i can't program it.

asked 15 Dec 2017 at 06:23 PM

ken nechvatal
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I am having a problem when I am using bluetooth on my ipad the gateway app will freeze right in the middle of editing a preset. I am not sure if it is a bug or if its my device, but ive tried reconnecting the bluetooth for my amp and gotten the most recent update. So if someone can help me out that would be awesome.

edited 15 Dec 2017 at 12:51 AM

Trent Cannon

asked 03 Dec 2017 at 09:04 PM

Trent Cannon
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Presets need to flow easier between the different management areas.

(Reading the following is really only cumbersome, because that's how cumbersome it is to manage CODE.)

Copying one by one between amp and phone is really cumbersome.
How about an option to copy all 100 presets (or sections) between amp and phone? Both ways.
I want my amp to have the same presets as my phone.
(Others can still have the option the way it is laid out, but I don't see how managing amp and phone separately is useful unless someone really needs 200 different presets in one session.)

I like to have my preset sequenced in a way that makes sense. Artists, cleans, crunch, OD, Amps, or new additions squeezed next to existing ones. Others may sequence by set list or bands. If I shuffle presets on the computer/gateway, then the phone syncs this new sequence, and the amp does not match. Gets confusing.
Additionally, if the footswitch is assigned from the amp, then I have to copy new presets from phone to amp and even reassign to footswitch. Too many steps.

"Just use the presets on the phone and forget amp presets" would be an answer, but what about footswitch? and what about dead or forgotten phones?
Easy (automatic?) sync (with on/off for this auto/sync) between phone and amp, would allow everyone to use the amp (and footswitch) without constantly pulling out the  phone and pairing to have presets from the phone available. Bluetooth drains batteries.
Btw, any phone sounds come on the speaker  when playing because my iphone6 sees the amp as a headphone. So the presets need to be on the amp for any gigs.

Another footswitch suggestion:
A setting or function where the first 30 presets (01-30, without 00) are loaded into the 10 banks on the footswitch automatically? Then I only have to manage my presets within the 100 and everything else is assigned automatically?

asked 18 Jun 2017 at 07:02 PM

michael s (9)
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I just bought this amp yesterday after flirting with a Blackstar HT20 and realising I wanted a Marshall again. Well, starting to wish I hadn't bothered.

Like so many others, I can get my phone (Samsung Galaxy S5) to connect to the bluetooth and actually play music through the amp. BUt Gateway will not find the amp within the menu. I've tried all the uninstalling Gateway, reinstalling, updating the amp's firmware - even tried using my daughter's Samsung S4-mini which again, connected to the audio but will NOT FIND THE AMP!

I have a Samsung Galaxy Tab 4 which is a good wee tablet but apparently isn't compatible with Gateway.

Seriously. So I have 3 different devices and not one of them can connect to my new amp.  Clearly this is a fault with the amp itself since the same thing happens with two different phones.

Please don't tell me to go through that long list of uninstalling, reinstalling, removing the bluetooth device and reconnecting etc etc. I've been doing all that since I got the damn amp yesterday afternoon. 24 hours later and none of it has worked.

Is it at all possible this is going to be addressed SOON in either a Firmware or Gateway update? Clearly, if the amp is faulty I will need to return it soon to get my money back but, honestly, I'm loving the sounds I'm geting with the presets, I just want to edit them rather than all the hassle of returning the amp to the shop!

I saw a review on the Google Play Store for the Gateway app from a guy in June 2016 - that's 7 months ago - and he was having the exact same issue. So if it's not been addressed in all that time and Marshall are still sending out these faulty amps, what hope for a fix? Please tell me there is one!

asked 03 Feb 2017 at 04:41 PM

steven Mckay
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I am able to connect my phone to the amp via bluetooth, but for the most part am not able to sync the presets in the gateway app to the amp.  On occasion it will do it, but most often not.  The tuner and playback work fine.

asked 13 Dec 2016 at 04:49 PM

Scott Mayberry
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