Hi I have a CODE 100H head/cab and a CODE 100 combo both with the latest firmware re-installed from Marshall and both have this issue, i.e. the amp very oftenn completely freezes when I save a preset.

Steps to reproduce:

- Modify any patch on the front panel

- Save

- 50% of the times the amp seems to freeze. The preset is saved but you can no longer change preset and there is no sound coming out.

The same happens if you modify a patch from the iOS app via bluetooth and then save it from there.

It's REALLY frustrating and I can't believe I didn't find anything on this forum under the "crash on save" keywords. Seeing it happens on both of my CODE units it much be a software bug, I don't think it has anything to do with my units.

Anyone else has seen this problem?

Thanks!

Hi! I have an issue while trying to transfer dowloaded presets to my Code25. It occures both usb and bluetooth connections.  On a usb connection i click the “amp” icon on a preset, it’s name appears on a Code screen. I push and hold store button on amp, “saved” appears. But then Code becomes freeezed, it does not react on button push etc. when i switch it off and then switch on it works fine, preset available on amp. The same issue appears when i try to transfer presets using Gateway app. What I do wrong?

Running V1.43 firmware.

I have followed all instructions and can not get the iPad 6 to connect in Gateway app.

It, however "pairs" just fine Bluetooth wise on the iPad 6! 

AND Gateway works well on my iPhone 5, switches presets and everything.

So I know I am doing this right and the Marshall code 100 Head is responding via Bluetooth (with my iPhone 5) but NOT with the iPad 6.

Edited: Its the damnedest thing. I removed and reinstalled the app on my iPad 6 at least 8 times with the same results.  

Then I reinstalled and paired the "9th" time, and it worked!!!!

I can turn the 100 Code head amp off, and back on and it still connects.

I'm glad it works now, but I dunno what I did differently.

Marshall finally released V1.43 of the Code Firmware.    My phone finally connects reliably over Bluetooth which is a plus.   It sounds like 3 different devices can now be paired too.    A little disapointing that no other presets or other functionality was added but at least this major issue was fixed albeit after a UNACCEPTABLE time frame.    I expect more from Marshall.    

I've owned the new Code 50 for only a few days so I'm still a novice navigating through all the features. I'm just getting into using the My Gateway app from my Iphone and noticed when I'm connected to the amp through Bluetooth and I have the "blue" presets showing on the app which are completely different than the presets I see on the amp when I'm not connected through the Gateway app. So for example when connected through bluetooth I see preset 00 as EL34 Heaven on both my phone and on my amp,  and when I'm not connected through bluetooth preset 00 is JTM Chill. I like the settings on the gateway app much better than what I have for presets when just using the amp without bluetooth. I guess what I'm trying to do is find the easiest way to say replace 00 JTM Chill with 00 EL34 Heaven so I can have 00 EL34 Heaven on the amp without having to connect using the gateway app? I've look at other questions and cant seem to find this answer. Is this the sync function?? Thanks in advance. 

I was truly investigating these Marshall Code amps (the Code 100H really) a few months back until the point that I found your channel. It appeared no one had anything decent to state about the Code arrangement, so I essentially begun looking somewhere else. There was a decent arrangement on a fundamentally new Fender Mustang V v2.0 through a companion of a companion despite everything I didn't know about it until the point that the person consented to go to my band's stick space to give me a chance to take it for a true test drive. Purchased and paid for inside 30 min of playing and I couldn't be more joyful with it in the wake of downloading a portion of your presets. I've since played 3 gigs with it and Fender nailed it on the head. I can perceive any reason why Marshall chose to get into the displaying diversion (it likely has an entirely hot market versus genuine cylinder amps dependent on cost) however I really can't trust how seriously Fender spoiled the Mustang GT arrangement; they should have simply perceived the V2 Mustang arrangement and include bluetooth/USB cell phone bolster, an application to make things less demanding and a more extensive scope of impacts and they would've been cleaning house. At any rate, too bad for the indulgent remark; I needed to thank you for controlling me towards the Mustang. Your demo of the Code arrangement unquestionably sounds superior to anything the others I've heard, however I have no second thoughts as of watching this haha.

It sounds alright (despite the fact that the metal setting was terrible and I like metal!). I do have an inquiry. When you utilize the Bluetooth to change the settings, does it recollect it when you control it down or do you need to change it again every time you turn it on?

Andrew B. Lessard

Hello, I have acquired the CODE 25, really an excellent amplifier, very versatile and very good presets. My problem and please I hope you help me to resorve it, is that even though I can connect via Bluetooth, I can listen to my tracks ....... the big problem is that when I want to use the FX or presets it appears that there is no amplifier connected ... (either from my android phone or my Ipad I ... I do not understand what the problem is.) Secondly, when I want to install the MARSHALL FIRMWARE UPDATE UTILITY, to enter presets or update the ampli, does not recognize the connection.I request guidance to be able to make full use of such a beautiful tool for my music.I use Widows 10 and G. Chrome.For your attention, thank you very much

I have successfully synced some presets onto the Gateway App on my phone and can use them when my phone is connected to my Code 50 amp via bluetooth. Is there anyway to overwrite the presets on the amp with presets on the Gateway app, so those presets are available without connecting to my phone? Thanks!

I connected my Code 50 to my laptop via bluetooth, but the my.marshall presets says "CODE not connected". I tried connecting via USB, but the amp has a goofy connector that standard USB cables do not connect to. Also - I can connect via the Gateway app on my phone, but the presets I add to My Library do not show up (even though it says that they have synced). 

I'm connected through bluetooth to my code 50 and i can choose to change the different presets, but when i go to edit the presets of gain, bass, treble, volme etc etc, nothing hapens. Am i missing something? Even that little button the shows phone to amp or amp to phone in the bottom left corner does nothing.

cheers

Hi I have had this Marshall Code 100 for a few weeks now, mucking around with it to try and figure it out and finding it to be a little user unfriendly. What I want to do is to change a single preset to what it was originally (eg factory setting) without doing a factory reset and losing all my other changed presets. I cannot find any joy anywhere about this. Also, when I look at the list of 100 presets online (there are a few lists going around in chat forums and also in the gateway section of this website) I can only ever find the 100 presets that are on the phone gateway app and not the list that was originally on the amp (for example on my amp when I factory reset it, 00 is JTM Chill, 01 is "So American" etc, whereas my gateway library has 00 as EL34 Heaven and 01 as Plexi Classic). So I cannot find the actual standard amp preset list anywhere online or within the Gateway app.

My questions boil down to three:

1. How do I restore an individual preset to what it originally was (without performing a factory reset)? 

2. How do I even know what the original preset was called?

3. Say I connect my smartphone to the amp via gateway and bluetooth. If you click on the arrow on the right hand side of one of the presets in the library, it takes you to another screen. In that screen it has an amp section and a library section, with 2 small boxes you can tick next to each. What is the purpose of this screen and ticking the boxes? Like what can you actually change on this screen is it just the name of the preset or can you replace a preset that is on the amp with one that is in the gateway library?

Needless to say I am very confused and was hoping to be way ahead by this stage. Please help!

Hi,

When I connect Phone via bluetooth, I can not see a presets, only "tab to sync" when I tab  it is shows this one and one or two more, but the rest is still tab to sync. Next connecting and all presets list is tab to sync again. Code do not want to synchronized with gateway. Do you have any idea how to change that? 

hello,

Bluetooth connection is not very good in my opinion.

Bleutooth signal code 25 is ok, samsung s8 detects it alright.

But when i use the gateway android app it doesn't connect altough it shows in app as detected.

Is there a patch upcomming for the amp code series?

Greetings

My Marshall Code 100 Combo Amp is making a ringing noise unless i push the the bluetooth Pair option.. none of the knobs or presets will make it go away.  however if i turn the master volume up all the way it will slowly as the master volume goes up  make the ringing noise quieter.. is it the speaker for the bluetooth or possibly the speakers in general... i literally just bought it and feel like i wasted my money.

my code worked ok with my galaxy 5 but i got a new moto z running android 7.1.1 and it will connect to bluetooth but will not  connect in gateway. when i push scan for amps it never finds the code amp and yes i pushed the bluetooth buttons on the amp.  in the gateway app the in the bottom left corner the amp/phone icon is missing for switching from amp to phone presets. the screen has the blue preset shown but the library has them in yellow.  the worst part is that the display on the code amp is not working. it is barely readable. just yellow with the black barely visable. so without being able to program it using the display it doesn't work with my phone either.  i have owned a lot of marshalls and still have a bunch but i have never been so dissapointed as i am with this piece of crapp. can't use it live because of the dropouts when switching channels and yea i know about using the same amps and settings in all the presets but that is unaceptable. i have the footswitch and thats a disaster too. one little slip like accidently pushing two buttons at the same time or too fast or twice freezes the amp or reprograms it. yea really cool turning it off and back on in the middle of a song.  i tried using it live once and it was a disaster. never again. so i love the tone for recording but now i can't even do that because it wont connect bluetooth and the display is almost dead so i can't program it.

hi

firstly, i am disappointed with the code.  this amp seems like its still at test phase, its to buggy for a release.  would expect marshall to only release a new product unless its 100% reliable.

connecting ios devices to code is always problematic. very unstable.

my main problem now is updating firmware.  cant update in chrome. i have midi capability approved for marshall but keep getting midid disabled error even though i clearly have midi enabled.

tried opera, and the midi is working and the code is coming up as connected. i get as far as a message stating that firmware is updating with a status bar and percentage marker. doesnt update! stays at 0% and never moves. left it overnight and still 0% when i woke.

i have spent more time messing about with the problems with this amp than playing guitar. do i need to sell this and just buy a guitar interface? maybe

also, when using this amp through garageband there is no dedicated clean preset to use with garageband or other AU. basically it goes into garageband with a marshall preset and then the other AU preset is on top of the marshall preset. ideally this amp should include a straight clean unprocessed preset to work with other software AU's.  i really do think people need to consider a good quality guitar interface before purchasing this amp. its very restricitve and unreliable. if you are not gigginG i dont see the point in this amp. 

CAN SOMEONE HELP ME WITH THE FIRMWARE ISSUE ASAP!

Hi all, hope someone can help me with this,

got my code 25 Friday, all set up starting making a few presets of my own all hooked up working fine.

been using it this evening. Working fine turned off to grab some food came back and now it won’t connect to the Bluetooth. 

My phone keeps showing an error message saying it can’t connect make sure the amp is on and in range. It is and is respectively.

tried all manner of phone first then amp on and off first. 

Went out the car and made sure my phone would connect to that and it did fine. 

Anyone with any ideas?

i have an iPhone 7+ running iOS 11 and a code 25

like a said was working absolutely fine all weekend.

thanks 

andy

Presets need to flow easier between the different management areas.

(Reading the following is really only cumbersome, because that's how cumbersome it is to manage CODE.)

Copying one by one between amp and phone is really cumbersome.
How about an option to copy all 100 presets (or sections) between amp and phone? Both ways.
I want my amp to have the same presets as my phone.
(Others can still have the option the way it is laid out, but I don't see how managing amp and phone separately is useful unless someone really needs 200 different presets in one session.)

I like to have my preset sequenced in a way that makes sense. Artists, cleans, crunch, OD, Amps, or new additions squeezed next to existing ones. Others may sequence by set list or bands. If I shuffle presets on the computer/gateway, then the phone syncs this new sequence, and the amp does not match. Gets confusing.
Additionally, if the footswitch is assigned from the amp, then I have to copy new presets from phone to amp and even reassign to footswitch. Too many steps.

"Just use the presets on the phone and forget amp presets" would be an answer, but what about footswitch? and what about dead or forgotten phones?
Easy (automatic?) sync (with on/off for this auto/sync) between phone and amp, would allow everyone to use the amp (and footswitch) without constantly pulling out the  phone and pairing to have presets from the phone available. Bluetooth drains batteries.
Btw, any phone sounds come on the speaker  when playing because my iphone6 sees the amp as a headphone. So the presets need to be on the amp for any gigs.

Another footswitch suggestion:
A setting or function where the first 30 presets (01-30, without 00) are loaded into the 10 banks on the footswitch automatically? Then I only have to manage my presets within the 100 and everything else is assigned automatically?

I just bought this amp yesterday after flirting with a Blackstar HT20 and realising I wanted a Marshall again. Well, starting to wish I hadn't bothered.

Like so many others, I can get my phone (Samsung Galaxy S5) to connect to the bluetooth and actually play music through the amp. BUt Gateway will not find the amp within the menu. I've tried all the uninstalling Gateway, reinstalling, updating the amp's firmware - even tried using my daughter's Samsung S4-mini which again, connected to the audio but will NOT FIND THE AMP!

I have a Samsung Galaxy Tab 4 which is a good wee tablet but apparently isn't compatible with Gateway.

Seriously. So I have 3 different devices and not one of them can connect to my new amp.  Clearly this is a fault with the amp itself since the same thing happens with two different phones.

Please don't tell me to go through that long list of uninstalling, reinstalling, removing the bluetooth device and reconnecting etc etc. I've been doing all that since I got the damn amp yesterday afternoon. 24 hours later and none of it has worked.

Is it at all possible this is going to be addressed SOON in either a Firmware or Gateway update? Clearly, if the amp is faulty I will need to return it soon to get my money back but, honestly, I'm loving the sounds I'm geting with the presets, I just want to edit them rather than all the hassle of returning the amp to the shop!

I saw a review on the Google Play Store for the Gateway app from a guy in June 2016 - that's 7 months ago - and he was having the exact same issue. So if it's not been addressed in all that time and Marshall are still sending out these faulty amps, what hope for a fix? Please tell me there is one!