I cannot like any of the presets neither on MyMarshall site nor Gateway2 app. There is no "Sign of the Horns" button.  After  launch of the Gateway2 app it's missing. People like my presets so I assume this is not a general problem. 

The app looks great, but less functional.

- When double clicking to edit any parameter, aap closes by itself instantly.
- When saving a preset in my library, the preset saves with several parameters reset.
- On the website the "My Marshall" tab which contained all 100 presets, no longer appears. Now I can no longer edit and reposition them as I would like.
- In the app, I no longer have the playback option.
- In the app, I no longer have the tuner option.

I hope they resolve this urgently, or at least revert back to the old version.

Hello,

a fun little one  :)

when 1st displaying the list of preset in the amp, swipe twice down then go to the end of the list.

You will have 102 presets in your amp :)

my footswitch forgot the presets...can i gig with this thing? i can't have that happen... i set up a1, a2, a3 and b1, b2, b3, now its just flashing?

Or is the the app. screwing it up? 

this is looking more complicated than user friendly... 

please help!

nick

Buenas tardes, el día de hoy actualicé mi aplicación gateway y también mi amplificador code 25 mediante USB. Lamentablemente al tratar de cambiar de preset a un preset guardado desde la app se desconecta el Bluetooth.

Por favor, necesito una solución! 

My gateway app won't connect with my code 50 and the gateway on the pc with usb cable won't do anything either.

Hi Support,

I recently purchased a Marshall Code 50 but I am having issues with the App Sync. I moved the presets I want from my library to be items 97, 98 and 99 and they show correct in the broswer. But even after a sync they will not show in the app? What can I try to make this work please?

Changes I make (and save) on the my.marshall.com "My Gateway" area are not reflected in Gateway app. 

Changes I make in the app do get reflected on my.marshall com.

What is going on?

Gateway app is synched and connected to CODE 50 via bluetooth.  Not sure how to call up the presets from my library, to the amp?

Hi,

I have saved some presets to my library and the moved then to replace other presets that are currently in my app. I press "save" after rearranging, then proceed to app. I press the sync button on app, app says it's synced but no changes take place in the app. My presets are shown correctly on the browser, but on the app it's still untouched. What is happening? 

Is there any way to have it launch and use the current amp state? Maybe I've missed a setting. This has occasionally bit me when I adjust the amp then run the app.

I have several custom presets in my Gateway (via my PC at my.marshall.com). I synchronized my PC with the Gateway App on my Android phone and all the new presets show up (so far, so good). The problem is that when I turn on the Code 100 amp, all of my presets (in the Gateway Library on my phone) get reset to the default presets.

If I turn off the amp and re-sync, all of my custom presets show up again. When I turn on the amp, they all get reset to default values.

I updated the firmware on my CODE 100 and tried several different startup configurations, but nothing works.

Why is the amp overwriting the presets on my Gateway App?

I turned on bluetooth on my  phone then initiated the bluetooth feature on my code100. find the amp in the It found the amp on my phone so I connected to it and the blue light on the amp quit flashing indicating that they are synced together. When I open the gateway app on my android phone (samsung S20E) it will not find the amp in the menu section of the app. I see the blue tooth symbol there with the word CODE next to it and it says not connected. There is nothing next to the Amps Detected: and when I scan for an amp it turns gray for a few seconds and then back to green. Same thing when i switch between the phone and amp icon in the bottom left corner. when on the phone icon i have presets when I switch to the amp Icon I get nothing displayed. I do have audio .from phone to amp and that s what it says in the blue tooth section in my phone. It says that the code V020150FDU connected for audio

This issue is driving me crazy. My Code 50 used to work with my iphone and ipad, now it refuses to connect and I always get the above message.

I have performed the following:

1. Forgot bluetooth connection on both devices

2. Deleted iphone app and re-installed.

3. Re-paired and tried to connect with same issues,

4. Formed factor preset of amp with no luck.

I know the blueotth connects as I can play music through my amp from phone, I just cannot connect to update any presets.

Any solutions would be greatfully received, am getting so frustrated with this product.

My CODE25 was repaired by Marshall in September after the amp itself kept crashing and the sound was cutting out. It has now been returned in an even worse condition.

On switching it on, the message 'Hold 'Store' to reset' appears on the screen. I press store and nothing happens. I am unable to access the amp presets.

After 10 minutes the mobile app then also freezes. I have contacted my Marshall dealer who sold me the amp and they have asked me to contact you for a resolution before I can send it back to them.

FYI: I have uninstalled and re-installed the mobile app without any resolution of the problem. The amp is is of no use and even a factory reset and firmware update has not solved the problem. I am gradually losing my faith in Marshall CODE products.

Do you have any solutions?

My new code 100 downloads presets. But as soon as you shut it off the new preset dissapears. I save it I sync it with the correct cable connected. Every time it fails to work properly. The pre loaded presets are unusable for the most part. Most are strange unusable things or the volume is so low its inaudible in a band setting. I have watched every tutorial i can find. Nothing works. paid 550 bucks for a product i can't use. i will likely never buy marshall again. constant noise in the amp. just a horrible experience. My little mcg whatever it is marshall is better than this thing

I hope this is a really easy fix - I am pretty sure I have missed something really basic so thanks for any support.

I have used Gateway to download new presets and reorderd them as on the tuition video. However, this new order is not showing on my Code head and is not available unless I am connected via a cable.

How can I fix this as I do not want to be constantly reliat on fiddling with my phone?

Hello everyone, I own the Marshall CODE 100H and CODE 212 cabinet.I really love this amp, but I find the MY GATEWAY web page interface to be somewhat awkward to use. The following are issues that I would like to see changed.

1) On the My GATEWAY web page, the preset list at the top is arranged by columns (as it should be), but the MY LIBRARY list below that is arranged by rows.

?

2) There is no indication in the MY LIBRARY section on the MY GATEWAY tab whether a preset is or isn’t in the MY GATEWAY list.

Salve! Non riesco a collegare il code 25 al sito My.marshall per provare i preset disponibili. L'appplicazione gateway si collega e la luce azzurra si blocca riconoscendo il Bluetooth.
Dal sito My.marshall mi dice codice non connesso.... anche se riesco ad usare l'applicazione Gateway e risulto connesso.
Qualche suggerimento? Sto usando Crome aggiornato con smartphone Android.
Grazie.

Hello everyone from Portugal,