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6

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2

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2.3k

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noticed people having interferance issues with the usb connection like me. was just wondering how you guys are comming along with the firmware application for windows and the new firmware?

asked 08 Aug 2016 at 05:55 PM

ilkin engin (6)
6

votes

8

answers

3k

views

I am running Windows 10 on a compatible laptop and get an error message when I try to run the Marshall update utility software. It occurs after a "verifying application requirements" window pops up. The error starts with "An unexpected error just occurred. Cannot create instance of main window"?

Any advice?

Steve

 

asked 29 Jun 2016 at 07:44 AM

Steve Sweeney (6)
5

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1

answer

1.1k

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Many people are talking that the new CODE products with current manufacturing dates are already coming from the factory with the new Firmware 1.45, and that it brings many improvements and the equipment sounds better than with the 1.44 which is the last officially launched.

Please release this new 1.45 as soon as possible or at least let us know when its release is estimated on the official website Thank you

asked 30 Mar 2021 at 04:20 PM

Sebastián Mancipe (9)
5

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2

answers

1.3k

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Marshall finally released V1.43 of the Code Firmware.    My phone finally connects reliably over Bluetooth which is a plus.   It sounds like 3 different devices can now be paired too.    A little disapointing that no other presets or other functionality was added but at least this major issue was fixed albeit after a UNACCEPTABLE time frame.    I expect more from Marshall.    

asked 14 Jun 2019 at 03:05 PM

Gary Hensley (5)
5

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3

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52.5k

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Hi,

Why don't you have a Windows App? For me (and I believe for many other users) is really annoying to control my Marshall Code using cellphone or mini tablets.

I really think it would be very welcome an App for Windows, so we could use our notebooks or lap tops to control presets and tone of our Marshall amps, under a better interface, bigger screen and together with other music software.

Otherwise, I am very satisfied with my amp.

Regards,

Ed Silva

asked 09 Nov 2018 at 05:47 PM

Ed Silva (5)
5

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4

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1.4k

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Please read this post in the spirit in which it is posted.

I monitor these forums regularly as I have five Marshall CODE amps. and I guess I like to see what's going on and stay up-to-date.  And I suppose I enjoy sharing my knowledge and helping others where I can.  I must also note that I've not had any of the issues described on these forums with any of my CODE amps.  And I must also note that I think they're the best modelling amps. around i.e. they're Marshalls and enough said.

But what concerns me (and hence this post) is this: there really does seem to be a lack of interest on the part of Marshall Amplification when it comes to the CODE range (at least here on the forums i.e. if emailing Technical Support yields different results then I do apologise) (and given the fact that I've had no issues at all with any of my CODE amps., as noted above, I've never had to contact Technical Support so I would not know).  It's almost as if Marshall regret the day they got into this modelling business (and if that's not the case: sorry but that's my personal impression at the moment after, what, around eighteen months or so of monitoring these forums???).  I mean to say: there are so many posts around here (dating back) asking for feedback re: apparent bluetooth issues, projected dates for new firmware updates, etc. etc. etc.  And no answers.  There's even been one or two posts asking if Marshall is going to continue with the CODE range or if it's something they want to get away from.  No answer.  I think you get the picture.

The above being said: I do understand how frustrating it must be to be asked the same old questions over and over and over again ESPECIALLY when a forum member couldn't even be bothered to search the forums for an answer before posting and asking a question or before reading the manual.  Hell: if I had a few USD or GBP or EUR for every time I've answered a question on here re: standalone software to control these amps. well, then, I'd probably buy some more CODE amps.!!!  LOL!!!  Point is and all jokes aside: I do get it.  But it's no excuse for a lack of response on some very key issues (like those mentioned above).  And what's more: for some they're not asking for favors i.e. they're quite willing to help themselves but need a little bit of input (the Master Volume issue comes to mind here) and they just don't get that input.  And (back to the firmware issue): some are even prepared to roll back their firmware to a previous version as (apparently)  some issues were not issues in previous versions i.e. they're not even insisting that a new, immediate, firmware update with fixes is made available.  Fairer than that I don't think they could be.  But: no response (or, in some cases, a very non-committal response anyway).

In closing: I don't know if I'm correct in my assumption that Marshall isn't too interested in this CODE range of amps.  I also don't know if, maybe, this (perceived on my part anyway) lack of interest is because this particular market is quite tough nowadays (what with other modelling amps. and a plethora of plugins and the rest of the junk out there) and maybe the core business (the more expensive and professional products) is being conentrated on and these CODE amps. are just an irritation.  But you need to know this (as I have noted already): they are STILL Marshall amplifiers.  And there is nothing on the market (whether it be another modelling amp. or a plugin) that sounds like these amps. (or, at very least, comes as close to emulating the more expensive and professional Marshall valve amps.).  So they are actually something to be proud of Marshall.  Just bear this in mind going forward.

As I said: please read in the spirit in which this is being posted.

No response is necessary either.  But please do take cognisance of what I've posted above going forward.

Regards,

Dale.

asked 20 Sep 2018 at 09:12 AM

Dale Paterson (105)
5

votes

6

answers

2k

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Marshall Support,

Your copy/paste response to everyone is unacceptable!

You know damn well that most bought this amp online! There is no talking it back to the dealer, other then sending it back for a refund!

I hope others agree with me here that the customer Support for this amp is HORRIBLE, if not worse, nothing compared to the REAL Marshall reputation!

We all have the same trouble with Bluetooth. When one ends their session, turns the amp off and shuts down the app, it is impossible to reconnect again without having to delete in your device’s Bluetooth connection to the amp, then going back to the amp to Pair again.

The problem is YOUR programming and design. This amp is great sounding when standing alone, working the controls on the amp itself, but try using a mobile device or tablet, and it’s failure as an amp is evident! This could be simply remedied with the design of a new application and updated, new programming of the amp. Instead, you continue to reply the same thing over and over again!

i ask every Code 25 owner here, am I wrong?!?

asked 30 Nov 2017 at 06:42 PM

Tommy Naccarato (17)
6

votes

1

answer

2.1k

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I found several presets on MYMARSHALL for Jimi Hendrix and Led Zeppelin and some others while browsing on my PC.  I added them to "my library" and then opened the MARSHALL GATEWAY app, logged in and hit SYNC NOW.  But the 9 presets I selected do not sync with my iphone.  What am I doing wrong, or is what I am trying to do not possible?  Thanks.

asked 30 Aug 2017 at 03:28 PM

Robert Mallek (3)
5

votes

2

answers

1.6k

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Although the amp is ok, there are some software/firmware issues. I know Marshall will come back and ask me to be specific, however just look at the forum. I was an early adopter and there hasn't been a application update (last update to app was February 22nd 2017) or firmware update for quite sometime. The problems that everyone have mentioned still exist. 

I feel like we are about to be abandoned?

Let us know if development is still happening or if we should get out now! 

edited 26 Aug 2017 at 03:46 PM

Mike Bull (20)

asked 26 Aug 2017 at 02:30 PM

Mike Bull (20)
5

votes

8

answers

3k

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Is there any chance to rectify the way the master volume pot on the CODE 50 behaves via a firmware update? Or is it a malfuncion on my device?

From 0 to 1 there's, well, nothing. No sound. Above that, there's about two millimeters of neighbour friendly bedroom level followed by an abrupt kick in the guts.

Thanks in advance.

 

asked 08 Feb 2017 at 04:56 PM

Sebastian Opara (5)
5

votes

4

answers

2.4k

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Hi,
I find my Code 25 amp too loud at practice levels (at least for my apartment) so I have to set the Master Volume between 0.1-0.9 and in that  range the Master Volume varies greatly which makes almost impossible to adjust it at the same value twice.

It will be nice if the Master knob could also be set via software so it can be saved/stored and also displayed in the amp's front panel screen, since it is very common to move the amp from one room to another and accidentally change the Master setting without knowing at what level it was previously set.
Coud be possible to add this option in a future firmware/app update?

Thanks in advance!

asked 04 Jan 2017 at 02:33 PM

Dake Warren (5)
5

votes

1

answer

1.9k

views

There are many questions & answers referring to an imminent update to the code firmware. I'm guessing the firmware is largely the same for both except there are some differences so are we talking about updates to both 25 & 50 or are they staggered?.

Since the update has been "soon" for some time I can only assume that the testing and acceptance etc is taking longer than expected. Are you able to state what is being slated in this update?.

Thanks for any information you can offer

edited 05 Oct 2016 at 03:57 PM

Alan Unwin (13)

asked 05 Oct 2016 at 12:19 PM

Alan Unwin (13)
5

votes

11

answers

2.1k

views

This seems to be a common problem with the code 50 and even the code 25? When i had my code 50 it would lockup with no sound from the amp when i edited and then tried to save a preset,i would have to shut off and then reboot the amp for it to work again,this happened about 3 out of 5 times when i used the amp?Check out the user reviews on musicians friend for the code 50,three reviews mention the same problem that i had with my code 50.

 

Marshall should look into this problem and try to fix it with a firmware update or find some other way to fix this problem?If marshall can fix it i would most likely buy this amp again.

asked 09 Sep 2016 at 06:05 PM

John Bednarek (5)
4

votes

1

answer

370

views

I've bought a Marshall CODE 50 here in Brazil a few months ago, and now I'm having a known problem with the speakers according to the Marshall forum.
Then, my speakers just cut off while I'm playing, which is a very SERIOUS PROBLEM.
I would like to know how I can have some support in this case, because for me this is a manufacturing problem.

edited 15 Jan 2023 at 06:30 PM

Arilson Jr (5)

asked 15 Jan 2023 at 06:30 PM

Arilson Jr (5)
4

votes

0

answers

811

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When is a new firmware going to show up. New effects, take care of the extra noises, and a thought since the plexi has the two volume controls maybe add that to the mix to get a more accurate plexi sound.

asked 01 Apr 2020 at 10:53 PM

Juan Casabianca (4)
4

votes

1

answer

1k

views

I am having the same problem as many others regarding automatic bluetooth connectivity. Please, Marshall. Sort this out, you've had long enough to deal with this. Maybe we buyers should demand our money back.

asked 02 Jul 2018 at 08:36 PM

Glyn Bycroft (4)
4

votes

5

answers

1.4k

views

The bar just sits at 0%...what gives?

asked 19 Nov 2017 at 01:53 AM

Jason Estrella (4)
4

votes

0

answers

1.1k

views

Please add version numbers and details to firmware page so that we know what we are in for.

asked 24 Jun 2017 at 05:46 PM

Mario Rojas (15)
4

votes

0

answers

1.8k

views

Presets need to flow easier between the different management areas.

(Reading the following is really only cumbersome, because that's how cumbersome it is to manage CODE.)

Copying one by one between amp and phone is really cumbersome.
How about an option to copy all 100 presets (or sections) between amp and phone? Both ways.
I want my amp to have the same presets as my phone.
(Others can still have the option the way it is laid out, but I don't see how managing amp and phone separately is useful unless someone really needs 200 different presets in one session.)

I like to have my preset sequenced in a way that makes sense. Artists, cleans, crunch, OD, Amps, or new additions squeezed next to existing ones. Others may sequence by set list or bands. If I shuffle presets on the computer/gateway, then the phone syncs this new sequence, and the amp does not match. Gets confusing.
Additionally, if the footswitch is assigned from the amp, then I have to copy new presets from phone to amp and even reassign to footswitch. Too many steps.

"Just use the presets on the phone and forget amp presets" would be an answer, but what about footswitch? and what about dead or forgotten phones?
Easy (automatic?) sync (with on/off for this auto/sync) between phone and amp, would allow everyone to use the amp (and footswitch) without constantly pulling out the  phone and pairing to have presets from the phone available. Bluetooth drains batteries.
Btw, any phone sounds come on the speaker  when playing because my iphone6 sees the amp as a headphone. So the presets need to be on the amp for any gigs.

Another footswitch suggestion:
A setting or function where the first 30 presets (01-30, without 00) are loaded into the 10 banks on the footswitch automatically? Then I only have to manage my presets within the 100 and everything else is assigned automatically?

asked 18 Jun 2017 at 07:02 PM

michael s (9)
4

votes

1

answer

1.7k

views

Hi, is the marshall team planning on releasing any more presets for code. I know a few were released on the 20th December and user presets are released regular but I would like to see what the team can come up with being the experts as a couple really good and suit my style of playing  ( Big Blue & Glacier).

cheers.

asked 23 Jan 2017 at 05:46 PM

Martin Blyth (27)
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