When I play music from my phone through the amp with an auxiliary chord, it just sounds muffled compared to my phone speakers or my headphone speakers. Is it the speaker or is there something that has to be done with gateway?

Hi, I have been trying to download the gateway app onto my Sony experia L1 but when I go to the app store it comes up with a message that says gateway is incompatible with my device. Is there a way for me to get gateway on my device? 

Hey Folks,

New here ... how do I get the presets I have stored here on the web site "library" to show up on the "library" I have on my Gateway app?

Thanks in advance

It seems that my phone is connected via Bluetooth,

but on my iphone SE I do not see a connect block on the Gateway

only  a scan for amps block and this does not do anything.

Help

How can you try out a new PRESET without overwriting a PREST on CODE 50 or the GATEWAY Library?  jwaldron007@optonline.net

So I bought a Marshall CODE 50 a bit ago, and with nearly device I've tried - there seems to be a lot of issues with getting the gateway app to connect to the amplifier in general (most of the time it doesn't work - despite pairing just fine). 

I've tried this on the Samsung Galaxy S8, iPad 5th generation, iPhone 7+ - The connection issues seem to stem from the apps use of Btle on these devices. 

To experiment, I built an application that connects to the amplifier via bluetooth for Windows, and issues commands to the amplifier through the PC. This application uses a "classic" (SPP /RFCOMM) socket connection to send commands. The application works perfectly fine via this means - it can be seen running below: 

As an experiment - is there a way to force the mobile applications (if it isn't using a btclassic / rfcomm connection) to use a btclassic connection as opposed to btle? 

Thanks and all the best, 

Michael Mendelson

Principle Engineer, Pulse Interactive

Lead Software Engineer, Pirahna Bytes RED

Hello. I just bought a code 50, and been trying to connect the Bluetooth but it simply doesn´t work. No Code50 is found in the list.
I have a Sony Xperia L, with the newest Android version (7+), but i can´t download the Marshall Gateway App from the Play Store, cause it says it´s not compatible with my Android version. 

I´ve read the forums, and more people seem to have the same problem. Please FIX so i can try using the full potential of my amp...

Hi

Gateway does not work with my Android 4.4 phone. Does not even show the connect button for amp. Installed it directly to my phone 'cause Google Store says not compatible with my device. Did the "Fix" by remounting my SD and all steps but no luck.

Please assist with problem.

Regards

Hi I have a Huawei Ascend Y550 L01 Phone and cannot download the Marshall Gateway app, it states "incompatable with this device".

The phone is an android 4.44 I do believe it shoud work but sadley does not can you help with this problem?

Hi, my Code 50 USB has stopped working, nothing wrong with the USB port because it still charges the phone - tried two cables, no luck.  So now I'm trying to figure out how to play songs through it via Bluetooth but *&^%%%%### no luck - how the hell do you do it? I've downloaded the Marshall Gateway app to my android but all i get is my phone icon and an arrow to the amp icon. DO I have to do something on the amp?

I need some help with the Bluetooth connectivity.  I hold down Reverb/Power on the amp turning on the Bluetooth feature and I tell Gateway to Scan for Amps and I get nothing.  My Iphone Bluetooth is on.

Dear Marshall Team,

I have an idea for expanding the Gateway program, for a panel with "favorite" few presets. This idea is primarily intended to use the Gateway program in an easy way during performances. At the moment, switching between used presets is relatively difficult if we want to do it quickly, just like during a concert. If you added such a panel, you could set several favorite sounds, and choosing them would be very fast, using large buttons.

Please let me know your opinion.

best regard

Hi, Is there a way to reduce the power on a Code 25 from 35w down to 5w or 1w like you get on modelling amps from 'other' manufacturers?

To use as a practice amp in my home, I'm having to set the master volume and volume controls really low on the amp and still dial it back on the guitar to the point it is affecting the tone of the preset.

Since this was not obviously available on the top panel, I wondered if it was available via the app but I can't find it if it is.

Thanks in advance.

I'm probably an idiot, but I can't make this work with the gateway app. I've paired and connected with bluetooth, I got my app open, pressed sync, but whenever I change something on the phone, nothing happens on the amp. Some videos show I have to go to preset, through the bottom left corner thing, to get into presets and turn the screen gold, but whenever I go there it says "Tap to sync" and when I do, nothing happens. please help. 

Hi, I am using CODE25.

I updated the firmware to V1.41 yesterday, but since the update, Bluetooth is no longer automatically connected.

There is no problem right after pairing Bluetooth according to the way suggested in troubleshooting.
However, after rebooting CODE25 not recognize the device again on the iPhone's Bluetooth settings.
So to use the Gateway app, I have to pair it with REV and Power each time
These problems have been seen since the firmware update and before that there was no problem at all.

I hope to know if there is a way to fix the Bluetooth connection problem or roll back to older firmware.

Thanks

My phone connects to the amp perfectly with Bluetooth, and can listen to my music etc.

But my gateway app cannot find my CODE amp. I've tried everything. deleted and reinstalled app. reset my amp.

Any help would be very much appreciated.

I phone 6 user here, latest software installed. Latest firmware installed in the CODE 50 as well. I can connect the amp and my phone via Bluetooth, but the Gateway app doesn’t even acknowledge my code to connect with it. I have tried everything I have seen in these forums from un-installing to re-installing to restarting, turning off and on. I really like this amp but this is pretty frustrating, it worked when I first got it but for some reason not anymore. Any fixes for this? 

Where please Marshall Gateway for Android 4.2.2 ???

Latest version is for Android 4.4 and later and in Internet i find old version Marshall Gateway 1.2.6 only  - this version crashed after start :-(

Thang You

Hi,

When I connect Phone via bluetooth, I can not see a presets, only "tab to sync" when I tab  it is shows this one and one or two more, but the rest is still tab to sync. Next connecting and all presets list is tab to sync again. Code do not want to synchronized with gateway. Do you have any idea how to change that? 

I have a Code 100 and my instructor has Code 25 amps.  I neeed a consise explaination of how to copy a preset from a Code 25 to my Code 100.  So far, the tutorials and FAQs have been more confusing than helpful.  I have the Marshall Android app and can connect to the Codes but have not method of copying setup from one to another.

Can anyone steer me in the right direction?

Thanks!