I was recently gifted a Marshall Code 25 amp and i go to power it on (mind you i followed all of the intructions listed in the manual) and got no results. I tried a few different outlets thinking maybe my wall outlet was the problem but still got no power. 

Hi ,

I have purchased a new amp AS100D , but can't find where to register it for the extended warranty on your site.

Thanks

Alastair

Marshall Support,

Your copy/paste response to everyone is unacceptable!

You know damn well that most bought this amp online! There is no talking it back to the dealer, other then sending it back for a refund!

I hope others agree with me here that the customer Support for this amp is HORRIBLE, if not worse, nothing compared to the REAL Marshall reputation!

We all have the same trouble with Bluetooth. When one ends their session, turns the amp off and shuts down the app, it is impossible to reconnect again without having to delete in your device’s Bluetooth connection to the amp, then going back to the amp to Pair again.

The problem is YOUR programming and design. This amp is great sounding when standing alone, working the controls on the amp itself, but try using a mobile device or tablet, and it’s failure as an amp is evident! This could be simply remedied with the design of a new application and updated, new programming of the amp. Instead, you continue to reply the same thing over and over again!

i ask every Code 25 owner here, am I wrong?!?

Hi, 

I just recently got the Monitor 2 headphones and everything is fine when I connect it with my Phone. But when I connect it on my PC via bluetooth and play something on Youtube, output sound is like choppy but when I connect it via cable sound is very clear. May I know if anyone encountered this and have any solution.

Thank you

When I play music from my phone through the amp with an auxiliary chord, it just sounds muffled compared to my phone speakers or my headphone speakers. Is it the speaker or is there something that has to be done with gateway?

Hi-

I bought a brand new DSL40C on Reverb.com from an authorized dealer, and I am trying to register the amp for the Warranty. I do not know where to find the serial number on the amp. The number underneath the barcode on the back of the amp does not seem to match up with the blank spaces on the physical warranty card. Where can I find the serial number? I am in the USA.

Thank you.

I bought a Code 50, brand new out the box. Runs perfect! No firmware upates have been applied. It plays great, sounds great, and does everything as advertised. Am i the only one that got a Code 50 thats not having issues. I also have a Boss Katana 100 2x12, and I think the Code 50 sounds way way better to my ears.

please help me! i've tried asio4all spend hours to try but always that anoying latency

can you recomend a new set of vaves for my c5 01? also, do i need to have the amp biased when changing the el84? thanks.

I have a Nov 2017 dsl 40 cr with pedl-90012 Footswitch. The effect loop is intermittently not foot switchable on the clean channel. I use a clean boost for solos through the loop. Works on dirty channel, not on clean channel. Footswitch effects loop led lights up,, but not on amp.  Both green channel leds.  I have the individual master volumes leds set for clean channel green, dirty channel red. And I have to push the loop button in and out most of the time to activate it. 

Hi I have a CODE 100H head/cab and a CODE 100 combo both with the latest firmware re-installed from Marshall and both have this issue, i.e. the amp very oftenn completely freezes when I save a preset.

Steps to reproduce:

- Modify any patch on the front panel

- Save

- 50% of the times the amp seems to freeze. The preset is saved but you can no longer change preset and there is no sound coming out.

The same happens if you modify a patch from the iOS app via bluetooth and then save it from there.

It's REALLY frustrating and I can't believe I didn't find anything on this forum under the "crash on save" keywords. Seeing it happens on both of my CODE units it much be a software bug, I don't think it has anything to do with my units.

Anyone else has seen this problem?

Thanks!

I bought a Code 25 for myself and my son. An older version of the app worked well but this latest udate is a complete joke ! I updated the firmware as well as the app a week ago and what a disaster!

I have spent hours and wasted energy trying to get the Gateway app and the CODE 25 to pair. I have followed every single piece of advice and  NOTHING works

For a company that makes quality products this has turned into a fricken disaster! There are so many complaints about the CODE 25 and 50 not pairing and it seesm that Marshall are doing diddly squat about sorting it out?? I am VERY pissed by the wasted time on this that I feel like throwing my CODE amp out the door into oncoming traffic!

Come on TEAM MARSHELL sort this problem out NOW... you are losing current customers and will lose future ones! 

PLEASE get back to us ASAP... it's becoming embarrasing for you!

Hi,

I listen to music through wifi/spotify on my Marshall Acton. The past few weeks I notice occasionally that it will turn on and play randomly. This sometimes happens very early or late at night at very loud volumes to the point where I've had to unplug the speaker when I'm asleep. I've now debugged the issue to an unknown bluetooth device connecting. I can see it is some kind of DESKTOP device (which I don't own); I see it pop up occasionally on the ios app as connected. 

It must be a neighbor in my apartment complex either doing this on accident or pranking me (doesn't really matter). But I can't seem to stop it. I don't use bluetooth and have never connected to the speaker via bluetooth. Can I disable bluetooth or somehow reset it to stop the unknown device from connecting? I love the speaker otherwise but it's a huge hassle to have this issue. 

Thanks!

Why does my code 50 amp cut out? Also, has loud crackeling sound when it's working. Sounds like a blown speaker but it's not. The master volume is only turned up 1/4 of the way and it's loud. Problems still remains even at lower volume. slight delay on the footswitch also when changing from one preset to another. Frustrated in Detroit.

I have a Marshall valvestate 2000 AVT100 and suddenly the fx module stoped. The  amplifier works like always "good" but the fx module is death. What can be the matter??

It doesn't works,

Dear All.   When recently reviewing the release notes on Code Firmware Release V1.1 it is indicated that it includes "2-way footswitch support".   Can you please provide a list of what "2-way" footswitches are available for the Code 50 as well as what parameters each of the usable footswitches are able to control/change.   Thank you! 

I just got this head recently and installed the latest firmware update the other night (6/20/2019).   When I try to connect my IPad through the My Marshall app it seems to be a hit or miss proposition but more miss than hit.   In my settings on the IPad it shows me as connected, and the blue light on the head goes from flashing to solid.  On the app, it shows the head detected but when I press on that I get a "Connection Rejected"  (You may only control amps you are already connected to for audio output) and there's no control over the head from the app.   Now several other times it syncs right up.  I'm at a loss though.  Am I doing something wrong maybe in the sequence (operator error) or is there an issue somewhere else.  The manual doesn't really reference Bluetooth that well.  I'm not bluetooth savy becuase I rarely use it except for my phone in the car and connection there is automatic after I initially set it up.

So is it me?  Is it the gateway software?  Is it the head??   Help please?

Hi there,

Just last week I purchased a brand new Marshall DSL40cr, and after playing through it for some minutes I noticed a "wind blowing on a microphone" sort of noise coming from it. I did some research online and found out that quite a few people have had the same problem with this amp. I'm guessing you must be aware of this by now and must also have the solution to this problem.

I live in Brazil, so I'd rather not have to send my amp back to where I bought it in the US, but instead take it to a local tech here in Brazil. I just need to know how to solve this problem. I've already talked to two technicians here, but they don't seem to know what to do about it. What have you found out about this "wind blowing sound" problem? How can I fix it?

Best wishes,

Frank

I'm looking for a Marshall Cabinet for my newly aquired 3203 - It origianlly paired with a 4x10 but am wondering how it will sound with a 2X12 and also - will just any footswitch do? I think the answer on that last one is yes but I am not sure.

Promises, promises ... "we'll fix it soon";  " bluetooth issues will be addressed in future firmware updates";  " USB recording issues will be looked into"; AND, a 2-way footswitch will be available for Code 25/50 users when Code 100 is released.  Am I alone in my disappointment for Marshall's seemingly apathetic (non) responses to purchasers of their "not ready for prime time" digital products?!?!?!   I really wanted a Marshall Amp after 45 years as a Fender user.  My mistake.  I should have known better.  Useless, unsupported, glitched, buggy, unreliable, etc., etc., etc.    What say you Marshall in an attempt to save any reputation you thought you had?!?!?!?