I purchased the code 50 amp in February and installed the Gateway app on my iPhone iOS 10 and the playback feature worked great. I currently have a Gateway app software 1.4.1 . Several months ago I realized that the playback feature did not work.  I wasn't sure at first if it was an update on the iPhone software but I figured it was probably a common problem and would be fixed shortly but it has been several months now and still having the same problem.   I also  tried the app on a different iPhone that had a different software version and had the same result. It looks like a similar problem was happening on the Google play app version and was fixed with the 1.4.2 software.  The playback feature can be selected and you can pick a song out of my library but it will not play. 

Hi,

I'm excited to buy a new solid state CODE 50 or 100 as my main gig/practice/recording amp. Before I do, can someone please explain if the included Gateway software can actually record new songs onto my windows pc via the USB port, and can it save the song as an mp3 or wav file, which I can later import into my DAW software to edit?

thanks,

Bill

Hi, 

I'm not able to make Marshall Gateway app connect to CODE 25. "Playback" functionality works fine (I'm able to play mp3 stored on my phone), but "FX", "AMP" nad" Preset" options are not working . When I go to "Menu" section I receive info that no amp was found even though I connected CODE25 via bluetooth to my Samsung telephone.

I've uploaded new firmware yesterday and problem still remains.

Thank you in advance for your advice.

Piotr

Hi,

I am happy owner of CODE 25 for almost half of the year. 

I love to play with it but I have frustrating problem with connecting Gateway app to it.  Bluetooth connection works fine immediately after switching on the amp my iphone is connected, no problem, but then Gateway application connection to CODE drops after while.  Then I need to go through connecting  all over again, this I switch of Bluetooth on my phone and after swithing it on again and relaunching Gateway I'm connected to CODE. Unfortunately after few minutes the connection breaks again. And at all time my Iphone is connected properly via Bluetooth to the amp! So I'm reconnecting again and again and again...Quite annoying.

Any kind of advice for remediation of such issue is mych appreciated.

Regards,

Krzysztof

Dear Marshall Team,

First of all, thanks for this awesome amp. I got almost everything I want from an amp except this.

When setting up my rig, I usually put a compressor in first position in the chain and then distortion, wah, eq, etc.

This amp has all those stomp box effects loaded, but unfortunately, they can not be operated simulataneously. I can only choose one at atime.

And I end up with putting my boss CS-3 in my setup with this amp and fit perfectly, but I dont like  all those cables for signal and power adapter.

My question is, what was the concept when Marshall built this stomp boxes and limit the possibility of playing them simultaneously? Is that hardware limitation? Too much latency or... ?

Is there any possibility to modify the chain to allow simultan ops in the gateway? Or at least the Compressor?

If it can... then I can get rid of that CS3 and performing will become as easy as bringing CODE, footswitch and guitar, which I am sure that it was the concept from Marshall.

Please laaah...

Javen

Presets need to flow easier between the different management areas.

(Reading the following is really only cumbersome, because that's how cumbersome it is to manage CODE.)

Copying one by one between amp and phone is really cumbersome.
How about an option to copy all 100 presets (or sections) between amp and phone? Both ways.
I want my amp to have the same presets as my phone.
(Others can still have the option the way it is laid out, but I don't see how managing amp and phone separately is useful unless someone really needs 200 different presets in one session.)

I like to have my preset sequenced in a way that makes sense. Artists, cleans, crunch, OD, Amps, or new additions squeezed next to existing ones. Others may sequence by set list or bands. If I shuffle presets on the computer/gateway, then the phone syncs this new sequence, and the amp does not match. Gets confusing.
Additionally, if the footswitch is assigned from the amp, then I have to copy new presets from phone to amp and even reassign to footswitch. Too many steps.

"Just use the presets on the phone and forget amp presets" would be an answer, but what about footswitch? and what about dead or forgotten phones?
Easy (automatic?) sync (with on/off for this auto/sync) between phone and amp, would allow everyone to use the amp (and footswitch) without constantly pulling out the  phone and pairing to have presets from the phone available. Bluetooth drains batteries.
Btw, any phone sounds come on the speaker  when playing because my iphone6 sees the amp as a headphone. So the presets need to be on the amp for any gigs.

Another footswitch suggestion:
A setting or function where the first 30 presets (01-30, without 00) are loaded into the 10 banks on the footswitch automatically? Then I only have to manage my presets within the 100 and everything else is assigned automatically?

Hi Marshall Team,

Yesterday I bought a CODE 25 amp and after some quick fiddling with it I'm more than happy with the sounds I can get.

Unfortunately today I wanted to check out the app features and here's where the experience went south.

I am able to connect to the amp via Bluetooth and stream music but when I open the app I don't get the 'Connect' red tab and the 'Menu\Code' section gives no search results regardless of how many times I try.

Before you refer me to the standards - I've tried them. I went through 'close app -> remove from last viewed apps -> unpair BT -> amp off -> amp on-> etc...', I went through same routine but with uninstalling the app and installing it once again. Phone restarts - also done. Hell, I even reinstalled the firmware on the amp (it was the latest one from the very beginning in case you wonder). No success whatosever.

Gateway app - ver. 1.4.2

Phone - Galaxy S7

Android - ver. 6.0.1

Hope you will be able to help.

Mike

haven't even received my Code 50 yet and already doubting my decision the way the app is set up...

how do I add the downloaded presets to the app?

[EDIT: figured out how to manage the library]

why do I have to overwrite original presets to create my own?

[EDIT: seeing now how it adds a backup when I copy another preset on top]

would it be too hard to add more empty banks of 100 to the library?

[EDIT: finally figured out how to view and edit the library in 'My Gateway' tab on this site] 

why can't I select only some of the presets I want to reset to original settings? It's all or nothing for resetting.

Playback problem using nexus 7. Gateway app wont find my tunes. Does it look somewhere specific, can it cope with folders, what formats will it play.

Help appreciated.

The whole process of downloading a preset, and allocating it to the amp (and saving it) and saving them to My gateway needs a complete re-work. The user interface is really bad, the methodology is not clearly explained and is next to impossible to do if you use a small android device with a small screen.

The library takes up too much screen space, there needs to be a condensed view without the useless pictures so users can manage thier library in a list mode (ideal for smaller devices). The library and my gateway needs to be side by side to drag and drop easier.

The UI on the app and website are really poor designs and could easily be improved with minimal effort. The designer only needs to actually use them to see how terrible the design is currently. Good amp being ruined by terrible UI (website and app).

The app needs to be able to store a preset library so I can keep 1000s of presets with me and download various banks of 99 anytime I need them. Having them on the website introduces a needless step. 

My question is, any chance Marshall can sort this out before I go insane (its all a simple software fix away)?

Hello, the Marshall Gateway app doesn't work with my S5, not connected. Have you a solution ? Thanks. (Sorry for my English).

Serge.

The lag time in the release of this footswitch is rediculous.  Why would you promise something that you can't / don't deliver on?    IF the Bluetooth/iphone Gateway App were usable/seemless, the physical footswitch might not be necessary.  IF the parameters of the amp (including up/down patches) were avaiable via the USB port to a Computer program/app, the physical footswich might not be necssary.  IF there weren't Bluetooth and other software bugs, then the physical footswitch might not be necessary.  Unfortunately, IT IS necessary just to use the Code 25/50 remotely as was promised in it's advertising when purchased. Mine is still under Warranty by Marshall.   It is not performing as advertised.  Please send footswitch, or send me a RMA (Return Merchandise Authorization) for the whole AMP  - you pay return shipping...   

I have an Iphone 7, bluetooth is on and it recognizes the amp but no matter what I try, it will not let me start up.  It will not connect.  The only message I get is make sure you are in range?  I would love to use the phone as the amp screen is small and hard to read.

Hi,

I've Sony Xperia Z3 Compact with Marshallow.

Gateway version is 1.4.1. 

Marshall Code 25 with newest firmware.

Playback doesn't work, it crashes when I want to select song to play.

Could you help please?

Mike

Hello,

I have a Galaxy Grand Prime phone that's about a year old and the Google Play Store lists it as not compatible with this version???  Any idea why or if I might be able to use this app anytime soon? 
This functionality was a big selling point in my decision to buy a Code 50 and it doesn't seem to work.

I control many other Bluetooth devices with this phone,  so it's not a limitation of the phone.

Will there be any additional effects added or improvements made to the existing effects in the FX section of Gateway?

I find the distortion pedal to be a little lacking . Modulation is through, but effect quality can be improved. 

Well, as in the title: OBVIOUSLY it's partly my fault, because I've bought a chinese smartphone, mea culpa indeed, but Marshall's support should be prepared that not everybody in the world uses iPhones and Galaxies.

My question is do I need to change my phone in order to be able to use your app, or do you plan to patch it to work with the "less known" brands of mobiles?Oh,

I'm on Android 6.0, btw.

Cheers

P.

Is anyone else unable to save settings on the My Gateway page on this site?

When I change preset positions on that page and hit Save, nothing happens.  You can cancel and the page will reload, but Save does nothing.  I have tried Internet Explorer, Firefox, Safari and Chrome and get the same results.  It hasn't worked for a couple of weeks now, and this is a feature I really used.  I like being able to move a preset's position without overwriting like the app does.

Hello, has anyone managed to solve the problem of connection via bluetooth gateway and amplifier? Simply DO NOT EXIST the bluetooth function on this product! 

Dear Marshall Team,

I have just recently got my code and thanks for this really nice amp. I got world class sounds for this low price and again.. thanks.

Gateway really makes me much happier and  I plan to bring it up to stage for small ocassion, without footswitch (not available in my country), with the help of gateway and no need to bring those heavy gears. But I realize that I can not switch from one to another setup in a short time while playing.

So in getaway, I would suggest to add one tab showing 4 buttons which is, in individual mode, bassically on off switch for prefx, mod, delay, and power. And other 2 buttons for bank up and bank down. 

So, if we have 100 preset then it can be grouped and stored into 25banks with four variation that can be selected from those 4 buttons.

Just like the layout of multi effect processor.

Emm... need a switch to select individual or bank mode... and square bright yellow and red lamps for each button.

Emm... and display to show the active bank and sub bank... like 24.2 (bank no.24 patch no.2).

Sorry if it sounds like asking too much.

Did I?

Cheers,

Javen