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Hello, I have acquired the CODE 25, really an excellent amplifier, very versatile and very good presets. My problem and please I hope you help me to resorve it, is that even though I can connect via Bluetooth, I can listen to my tracks ....... the big problem is that when I want to use the FX or presets it appears that there is no amplifier connected ... (either from my android phone or my Ipad I ... I do not understand what the problem is.) Secondly, when I want to install the MARSHALL FIRMWARE UPDATE UTILITY, to enter presets or update the ampli, does not recognize the connection.I request guidance to be able to make full use of such a beautiful tool for my music.I use Widows 10 and G. Chrome.For your attention, thank you very much

asked 16 Oct 2018 at 05:55 AM

Luis Ernesto Espinoza Guerra
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1

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Recently got the CODE100H and it has a problem where if I save a preset the amp freezes and no sound comes out.  Could this be a firmware bug? It happens often, a few times it saves successfully but most times it locks up.

asked 26 Aug 2018 at 09:14 PM

Vegar Elde
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1

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920

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Hello all,

I have had my Marshall CODE 50 since last summer with no issues whatsoever...until now.  Today when I decided to turn on my amp it was going NUTS.  Whenever I turned up the Master dial my presets kept changing rapidly on their own and the amp would not output sound whatsoever.  I tried updating the system's firmware and even performed a factory reset but nothing helped.  Has anyone experienced a similar problem?  Any advice or help in the right direction would be greatly appreciated.

asked 23 Apr 2018 at 02:57 AM

Bryan Burke
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On my Code-25 I had a setting I liked to use - preset 7 - Volcano, but now it's different (maybe changed after a firmware update?)

Does anyone know what the manual settings are to emulate Volcano (previous pre-set 7)?

asked 28 Mar 2018 at 03:27 AM

Hershey Bell
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 hello,

I’m having problem with my CODE25 amp knobs( bass, treble, volume, gain, middle) like whenever i change bass , treble or anyother knobs changes by itself by 0.1-0.2 . And while changing one  knob, another knob presets values flickers in between. 

I want to know if anyone else having the same issue or there is problem with my amp or its a firmware glitch..

please help me...

 

       

asked 20 Mar 2018 at 11:36 PM

nishant verma
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1

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1.1k

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Hello from Ukraine, Marshall team!

Can you add in the next update, if it will, fuzz the pedal or create a preset with fuzz sound. Thank you and apologize for my English.

asked 15 Mar 2018 at 08:42 PM

Yuri Nechyporuk
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13

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7.2k

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I just bought my code 50 yesterday. The master volume is a real problem, I may have to return it just because of that. We can adjust the volume, but the second you change a preset it goes way too loud again. Even if I were to modify each of the 100 presets manually (which I am not in the mood to do), when the next firmware update happens those presets will be overwritten with the factory reset so back to square one.

Marshall, can you please give us a timeline for this? I have 30 days to return this thing to the store, I need an answer because I do not plan on living with this issue forever, maybe I will swap if for a Fender or Line6 or something with quicker response time from the manufacturer if need be...  quite frustrated and only used the product for 30 minutes. 

asked 20 Feb 2018 at 06:19 PM

nobody here (1)
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I have just downloaded new firmware to my code 50. I dont see anychange. Can i listen to new settings before factory reset!  And can i delete any of the factory presets from 00 to 99 and it will be replaced by 1 of the new presets.! Or are the first 13 deleted and replaced by new. Hope that makes sense. Thanks in advance

asked 05 Feb 2018 at 09:30 PM

martin jones
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2

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1k

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I've only had my Code 25 for a few weeks now and finally updated the firmware yesterday. Wondering where the promised '13 new presets' were (still only the original 99 on the Code), I started poking around here. Here I've found the 13 new official presets, as well as some other user made ones I'm interested in.  But as stated in the subject, I need some help.

First, I chose the Add to My Library Option.  Here on the desktop , I see 11 tones (wrong number, but not the biggest issue) have been added to My Library. But when I actually look in the Gateway, again, it's the same original 99 tones.  I don't see any of the new ones anywhere. So I'm obviously not able to get these via Gateway right now.

Via the cable, I'm able to sample these new presets. I choose individual presets from the website, load them on the Code (one at a time) and hear what they sound like. But turn the amp off and on and they're gone again. I've tried synching, but that doesn't seem to change anything.

Things seem to be working mostly the way they're supposed to. But I'm clearly missing a finally step or two. I'd like to get at least some of these new (Official/User) presets into my Gateway and onto my Amp. Any help would be sincerely appreciated. Clearly, the simpler the explanation the better.




I'd appreciate any assistance. If appropropriate, feel free to call me 'Dummy', 'Idiot' whathave you.

asked 29 Jan 2018 at 07:26 PM

Brian Fox (1)
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1

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1.5k

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Hi,

My son has a Code 25 and the preset knob stopped working i had a look at it last night and tried the firmware update from the web site now it wont do anything and just says check USB. has anyone had this problem or have a solution.

thanks in advance

Alex

 

asked 26 Dec 2017 at 11:47 AM

piers lee
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0

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1.4k

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I just got the amp and am very close in getting my Strat sound, but, I play my Les Paul a lot more adn am having trouble getting a good clean with depth, not in your face, and slight break up when you hit it hard but clean when you hit it lightly.  So far I get either muddy or brittle and no depth.  Oddly enough, I got the exact sound from the Blackstar 100 I bought and it was a factory preset right there on the amp ! Then it  blew up 2 hours after I got it. Turns out if you upfdate firmware on that one you kill the amp.  Saw it on the forums after I did the update.  Which is why I ended up with this Marshal Code 50.   Any suggestions?   I went through all the presets here on this site and just could not find anything.  What I like is David Gilmore sounds, Santana sounds,   And what I am searching for is a good Les Paul sound with depth,  clean , but a bit of grit when you hit it hard , some air to it , and not an in your face sound.  Sound is so hard to describe! 

asked 19 Dec 2017 at 03:38 PM

Rodney Tod
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1

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1.3k

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I updated to the latest firmware on my Code 50 which states it updates to new presets 00 thru 12 but even after running the update I still have the same name on said presets. Ive seen on the new 100 watt Codes that the presets have been updated and some new names for the presets which I really like. I was hoping this latest update would be the same on the 50 as the 100. Even though the names didnt change I can hear some differences in the latest presets.

Is this latest firmware update suppose to mimic the 100 watt amps ? Or is that not possible yet ?

asked 17 Dec 2017 at 03:03 AM

steve strano (1)
3

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0

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1.3k

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After some more hunting and pecking, I discoved how to get the listings to appear in My Gateway. I had to make sure my phone was connected to my computer then went through MENU on the Gateway phone app. After logging in, the app hilighted SYNC and once pressed away it went. I then managed to sort accordingly and save. The app does what it is supposed to do so now I have no problems at this point. Again, why isn't this explained in a document or tutorial...? Programmers and suppliers cannot expect users to understand their thought process without some clue here or there.

Regards.

 

edited 25 Nov 2017 at 10:00 PM

Dave Duncan (57)

asked 25 Nov 2017 at 09:16 PM

Dave Duncan (57)
1

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9

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2k

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hi

firstly, i am disappointed with the code.  this amp seems like its still at test phase, its to buggy for a release.  would expect marshall to only release a new product unless its 100% reliable.

connecting ios devices to code is always problematic. very unstable.

my main problem now is updating firmware.  cant update in chrome. i have midi capability approved for marshall but keep getting midid disabled error even though i clearly have midi enabled.

tried opera, and the midi is working and the code is coming up as connected. i get as far as a message stating that firmware is updating with a status bar and percentage marker. doesnt update! stays at 0% and never moves. left it overnight and still 0% when i woke.

i have spent more time messing about with the problems with this amp than playing guitar. do i need to sell this and just buy a guitar interface? maybe

also, when using this amp through garageband there is no dedicated clean preset to use with garageband or other AU. basically it goes into garageband with a marshall preset and then the other AU preset is on top of the marshall preset. ideally this amp should include a straight clean unprocessed preset to work with other software AU's.  i really do think people need to consider a good quality guitar interface before purchasing this amp. its very restricitve and unreliable. if you are not gigginG i dont see the point in this amp. 

CAN SOMEONE HELP ME WITH THE FIRMWARE ISSUE ASAP!

asked 15 Nov 2017 at 09:40 AM

ste cullen (5)
2

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4

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3.8k

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I'd really like the ability to roll back firmware updates.  The tone of this amp has got worse with each firmware update I've installed.  I wish I would have left it at the default when I got it.

 

The first firmware update I installed ruined the DSL, and 50's British amps, and now this last update has ruined everything else.  All the presets I created sound completely different now.  What a waste!

 

I'm really beginning to regret buying a digital amp.  

edited 26 Oct 2017 at 03:47 PM

Sean Nixie (6)

asked 24 Oct 2017 at 07:39 PM

Sean Nixie (6)
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1

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860

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in the firmware update is the only changes new presets or have any issues that have been reported to your tech team by s number of users on this forum been addressed ?

if other changes have been added to update would it be possible to add a list of them. 

Cherrs

asked 12 Oct 2017 at 06:41 PM

Martin Blyth (27)
8

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2

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Hello.

Just downloaded the latest firmware updates and updated all my CODE amps. (almost a full-time job lemme tell ya!!!  LOL!!!  Only joking!!!).  No problems with the updates at all.

I do, however, have a suggestion Team Marshall:

Can you not change the firmware updates page to reflect the current firmware revision and release date (and, if it's not TOO much trouble, maybe include all previous firmware versions and their changelogs)???

Reason for my suggestion above:

Only reason I knew that there was a new firmware update was because I was browsing presets and happened to notice that a new section had been created detailing presets contained in the newest firmware version.

In other words: it'd be nice to know as and when new firmware updates become available so that we all know to download and install the latest firmware updates.

As for the sidenote mentioned in the title of this message:

Be aware that although the new firmware includes some new presets and the website indicates that it does not overwrite existing presets: this is only true if you do NOT reset your CODE amp. to factory defaults after the latest firmware update.  In other words: if you download and install the latest version of the firmware and then reset your CODE amp to factory defaults then the NEW presets take effect and the old, original, factory default presets are overwritten.  Not really a big issue but you need to be aware anyway.

Regards,

Dale.

asked 11 Oct 2017 at 06:07 PM

Dale Paterson (105)
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911

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i noticed a strange ping in almost any preset.

i did a firmware update and the ping gone.

i turned off my amp and turned on, and the ping was there.

i did a firmware update and the ping gone.

i turned off my amp and turned on, and the ping was there.

i did a firmware update and the ping gone.

i turned off my amp and turned on, and the ping was there.

and so on.

it's in the AMP section. when i turn off AMP the ping is gone but also the AMP that i was using.

Also i reseted the Code 50 to Factory conditions and the ping is gone, but when i turned off/on the ping is back. 

What can i do to resolve this? 

 

edited 11 Aug 2017 at 11:27 PM

Sergio Lopez Guevara

asked 11 Aug 2017 at 10:53 PM

Sergio Lopez Guevara
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1

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1.4k

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Will updating the firmware on a CODE 50 change/reset any presets? 

Will it do anything to the sound of the CODE 50?

It seems it changes the sound of the CODE 50 any/some? 

asked 12 Jun 2017 at 12:41 PM

Mario Rojas (15)
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2

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1.3k

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Freinds,

In the past, occasionally, my Code50 would cause upper register tones to sound out of tune, quavering, in fact. If I reinstalled the firmware, the amp functioned properly. Now, no matter what setings or what guitar I use, the problem persists. I have reset the presets and reinstalled the firmware several times.

The amp has not been abused or subjected to inappropriate use. In home studio only.

What can you tell me?

Jim

asked 18 May 2017 at 05:03 PM

Jim Cutrone (4)
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