Hi,

I know that this is a recurrent demand, but please, no more "control the volume using Gateway app" answers, everybody knows that this is a component issue, not a software need for update or anything. The fact is that master volume pots are either low quality ones, or defective manufacturing components. So, all I need to know are the specs of this component (resistance values, taper, etc.) so I can purchase the correct component and replace it myself. Also, understand that I live in a place where there is no authorized Marshall servicing, and my Code amp is over three years old, therefore without any warranty. Again, please no more "send equipment to an engineer" answers, I have enough ability to do the work myself. A good thing would be if you make available the schematic diagrams of the Code amps, but I think that might be not possible. or you would have done it a long time ago.

Thank you in advance for your attention! Marshall Code RULES! But without that scratchy pot...

Best Regards,

I turned all of the presets off, all i want is a plain Plexi or hot rod amp. I have my own reverb and my own delay and EQ. So I took Marshall Fury Lead which sounds pretty good and turned all the other stuff off...

then when i get app. on my phone turned on it goes and overwrites the preset on the Code 100 head. ??? wtf? Now its noisey and feeding back an out of control.

I cannot risk having an amp that squeals and changes presets like that without me asking it. There are too many settings too much to go wrong. 

I am starting to regret buying this thing.

How do i fix it so that the preset stays in the cloud on the amp and everywhere else forever!.. Until i change it...Can anyone please help with that?

its a 100 watt Code. I just want it to be a dirty power amp, no cab simulator nothing...

thanks, NIck

How to add / change thumbnail pic for a preset ?

When switching between presets, factory made and made by others - in the app the sound goes from low medium to max, up and down.. 

I use my amp on low in our living room, and its bad for my kids.. scary.

Also alot of fizz crackling when turning the master knob.  Common issue? Is there a fix? Sound jumping up and down.

When the sound is super loud i just touch the volume knob and it goes down in volume to where the volume knob actually is 

So I hook my amp into my computer, I am watching the tutorials that show 'my gateway' under the presets tab, where I can re arrange my presets in the order I want. 'My gateway' is missing. It shows my amp is detected here on the website. All I want to do is re order my presets. Please help.

Adam

I am a newbie. I bought the Code 50 thinking it would be easy for it to work with pedal amps, like boss blue driver and metal zone. i did not know the code 50 did not "play" well with pedals. I even bout a noise suppressor. 

Anyways I have been googling and found out that there is a "natural" channel.  I could not figure out what that ment. I thought it was a channel I could just scroll to in the preset display. After further looking into it I fould a link to this site with instructions by a person name david doss:

?

I followed the instructions (and I downloaded gateway),  but very low sound would come out of the marshall with the guitar by itself. What I mean is low sound even when volume knob and master knob all the way up. I do get sound when I activate the blues pedal for example but mainly when I adjust the GAIN knob  ON CODE 50. The volume knob does little. Since when is GAIN the new volume button? I thought in the instructions by david doss GAIN was all the way to zero. 

Is there an easier way to connect my pedals to the amplifier? FYI I do not know the difference between amp and pre amp. I am really learning here. So please baby steps. Thanks in advance. 

This actually is a cluster of a few questions that are closely related.

To be able to carry adapted presets with you, you need to save them tot 'Device', the second Icon from the left.
However to link a preset to a position on the Footswitch it needs to be saved to the Amp, the most left Icon when saving.

Most of the time I actually want both, have them in my device and also in the Amp, because of the footswitch.
I have nog found an easy way to do that, both on a one by one and a 'all presets' basis. Anybody?

Because you need the presets in the Amp to link to the Footswitch, every now and then I would like to return the Amp to the original Factory presets.
There are clear instruction how to do that, but when I do, I do not get the Original Marshall Code Factory Settings, but basically what is in my 'MyMarshall'.
I seem not to be able to go back to the presets that were in the Code when I first bought it.
Is there a way to do that, or what is the logic behind it?

It is convenient to take my presets to another Code and use mine, but in a gig, they need to be linked to the footswitch.
So how to deal with that?

Thanks for anyones help!
Bram

In the past, it was possible to reorder presets in my library by logging into my.marshall.com. That sort order would then also appear on the Gateway app.

In the new Gateway 2.0 app (which has many things I like and seems more stable), there does not seem to be any way to reorder the presets. On my.marshall.com you can sort the library by name, so I thought I will number the presets to get the order I want. However, the library on the Gateway app seems to always and only sorted by the most recently added presets.

Am I missing something?

Jay

Gateway version 1.5.5 (Wireless Bluetooth selection from the set list, playback selection)
I bought CODE 25 because of its services.
This wasn't made for a concert, but it was great for practice. It took a lot of work to set up the sounds and I was able to play music to my liking with the help of my mobile phone. Now, against my will, version 2 is here, which does not know these things. It was difficult to download the 1.5.5 version again because I like it, but the next day I have the 2nd version on my phone again and this has happened several times. What right do they have to overwrite my phone's settings?
How could I use my favorite amp and settings again to my heart's content, because that's what I paid for, I worked for. If there is a new version, anyone who likes it can use it, but why prevent those who like the old version from continuing to use the system that was created with a lot of effort. This is why I can't return the amplifier! I am waiting for an urgent reply!

George

Hi Marshall, 

Since your latest firmware update to v1.47 on 1st September and your update to the Gateway app my sounds for my settings have changed.

For example the 00 setting for JTM Chill that should be using the Marshall JTM45 2245, clean setting is now distorted and despite trying to modify it I can no longer get back the lovely clean sound it had as want to be able to use cleans, crunches and distorions for the various modeling offerings so have now lost one of the three types of pre-amps.

Can I roll back to the previous firmware v1.46 which did not have this issue or is it your Gateway update that is causing this change?

Kind regards

Mick Lawson

My Code is constantly disconnecting from the Gateway app, any ideas ?????

Really frustrating, this is.  I'll be playing with the gain turned up to about 8 and I can watch as the dials in the app start to move on their own, as if a ghost is messing with it.  I can't find anyone asking this question.  Does anyone know how to get this ghost in the gateway app go away for good?

Hello
since the recent update of the application, I can't find the reader for the backing tracks, which is very practical. and I can't find how to organize and classify the user presets in order.
thanks in advance

I cannot like any of the presets neither on MyMarshall site nor Gateway2 app. There is no "Sign of the Horns" button.  After  launch of the Gateway2 app it's missing. People like my presets so I assume this is not a general problem. 

I am not able to download the Marshall Gateway app.  Any suggestions?

The app looks great, but less functional.

- When double clicking to edit any parameter, aap closes by itself instantly.
- When saving a preset in my library, the preset saves with several parameters reset.
- On the website the "My Marshall" tab which contained all 100 presets, no longer appears. Now I can no longer edit and reposition them as I would like.
- In the app, I no longer have the playback option.
- In the app, I no longer have the tuner option.

I hope they resolve this urgently, or at least revert back to the old version.

Hello,

a fun little one  :)

when 1st displaying the list of preset in the amp, swipe twice down then go to the end of the list.

You will have 102 presets in your amp :)

Hello.. Why does "My gateway" not appear when I access it from the PC?

I don't understand that upgrade with less options.

My app upgraded automatically without give me posibility if I wanted this version. I use much playback and tuner, I don't seem better the last version.

This version is more beautiful visually but less functional.

I want the old version

>:-|