I just bought the code 25, and only had it for a few days.  It was great on my iPad for effects via bluetooth, although after  I updated the firware it wont connect to thre app on my ipad anymore, it plays songs from my itunes app but the Gateway app says Im already connected and nothing works to adjust the affects. Im really bummed about this, any word on why this is happening and how to fix it?. 

Hi,
I tried to connect Marshall Gateway App to Code 25. (Firmware v1.46)
While Bluetooth connection between mobile and Code25 basically is set up and I can even stream music to it,  the app says "You may only control amps you are already connected to for audio output".

I cannot connect the app to the amp.

Maybe anybody can give me a hint.

Cheers,

Martin

Hy folks!!.

I just bought a marshall code 25, and when installing the marshall gateway app on mu iphone 12 (ios 14.8.1), and open app i get the following error: "context3D  not available!  Possible reason: wrongrendermode or missing devicr suport. " and it does not work. What I can do?

hy

marshall gateway app is not working with android 11 version

the bluetooth connection is in place (blue light is in on) but opening the Gateway App the connection to the amp is not detected

can you please give me the info to solve the issue?

i've tried with another phone with android 10 sw version and the app is working

I think the app need some update to fix this bug (my version is 1.5.5 )

please consider that android 11 will be the standard for the most part of your code owner in the world

best regards 

Luigi

Hi there, just purchaced a Code 50, installed the Gateway app for iPad. All working a treat, eccept that if I am connected to the Amp via bluetooth, I am getting all the keypad sounds through the amp, also incoming messages, email notifications and phone calls. is there a way of stopping this????

My CODE25 was repaired by Marshall in September after the amp itself kept crashing and the sound was cutting out. It has now been returned in an even worse condition.

On switching it on, the message 'Hold 'Store' to reset' appears on the screen. I press store and nothing happens. I am unable to access the amp presets.

After 10 minutes the mobile app then also freezes. I have contacted my Marshall dealer who sold me the amp and they have asked me to contact you for a resolution before I can send it back to them.

FYI: I have uninstalled and re-installed the mobile app without any resolution of the problem. The amp is is of no use and even a factory reset and firmware update has not solved the problem. I am gradually losing my faith in Marshall CODE products.

Do you have any solutions?

Hiii

Last month (Sept. 2021) I was able to sync my Amp with the Gateway app. Unfortunately, This month/Today the app cannot detect/connect to my amp.  I already updated the firmware of my Code 50. Is there a way to sync it? because I already did what the tutorials said.

Thank you.

Hello. I recently bout the CODE 50 and it's great, but the gateway is pretty much useless for me. I have tried pretty much everything and it still will not connect to my iPhone 11 pro max. I have had friends try the app and it works fine on their phone, but when it comes to mine, nothing! Really love the amp and would like the bluetooth to work from my phone so i can adjust with ease. Not the end of the world, but it is advertised that you can control everything from your phone so that's what i would like to do. Any solutions? Thanks.

Update to below- The iPhone 11 IOS 15.02 update fixed my issues. The app is working properly now & I'm very happy.
____________________________________________________I had a fault code & couldn't connect Gateway to my Code 50 a few months ago when I purchased it. I tried deleting the app to reload but when I reloaded, it was only accessible via the App Store & wouldn't appear on my Home Screen. I could connect for awhile. Recently it seems since the IOS 15 update to my phone, it no longer connects manually or automatically to my Code 50. The app is useless to me. I've search for an alternate app from another source that is compatible with the Code 50 but there doesn't appear to be one. The Gateway app and Bluetooth connectivity heavily influenced my purchase decision. If I had known the app was useless and I would have to physically go to the amp and try to dial in each sound, I would have just bought a fender. I really feel you should take my amp back if you can't correct the problem. 

Hello, I bought a Marshall CODE 25 yesterday, and so far I love the sound and feel of the amp. But I am having the same issue that alot of people are having, I can connect to the amp via my phone's Bluetooth but the amp will not show up in the Gateway app.

I have tried everything in the FAQ troubleshooting guide, nothing works. I can play music to my amp but that's it. Feels like a problem with the app and not my phone.

Are you reading the forums, Marshall? You need to take a look at your app, seems like it has some compabillity issues, it's working for some people but not everyone. 

I have a Samsung Galaxy S8.

Please fix.

My new code 100 downloads presets. But as soon as you shut it off the new preset dissapears. I save it I sync it with the correct cable connected. Every time it fails to work properly. The pre loaded presets are unusable for the most part. Most are strange unusable things or the volume is so low its inaudible in a band setting. I have watched every tutorial i can find. Nothing works. paid 550 bucks for a product i can't use. i will likely never buy marshall again. constant noise in the amp. just a horrible experience. My little mcg whatever it is marshall is better than this thing

I seem to be having the same issues that a lot of people have reported, where I cannot get the Marshall Gateway app to connect to my Code 25. I've only had the amp for about a week and I cannot get the app to see it. ? 

I can connect to the amp via Bluetooth using my phone (Pixel 3a, Android 11) and whilst connected, can use it as a BT speaker to play music from Spotify. However, nothing I do seems to get the app to connect to the amplifier. 

-I've updated the amp to the latest firmware using my laptop/web browser. 
-I've followed all the instructions in the Bluetooth Connectivity Troubleshooter to the letter (CODE - Gateway Bluetooth Connection Troubleshooting - my.marshall.com)

No matter what I do, or what order I install/uninstall/connect, the app will not see the amplifier. Everything works otherwise - I'm able to apply Patches from ? using a USB connection - and the amp sounds great. I'd just like to be able to control it from my phone.

Hi, 

Am the pround owner of a Marshall Code 100 Combo, or rather, I used to be proud.

My problem is your bluertooth app.

It simply doesn't work.

I have installed on my Huawei phone (android) and  Nexus 7 tablet.

It used to work fine on both , now the app appears to be corrupted and the display is completed stuffed. ( yes I have uninstalled, rebooted and re-installed).

Also it doesn't recoginse my credentials. I means the program asks me to login (same  credentials as here), but there is no way to enter my details, no places to type my email addess etc.

Have you now stopped working on the Gateway app?

I need to know, as if you have, I'll be getting rid on the amp, as it's no good to me as it is.

Plugged in today and literally not working just an error message. Anyone else same issue?

I hope this is a really easy fix - I am pretty sure I have missed something really basic so thanks for any support.

I have used Gateway to download new presets and reorderd them as on the tuition video. However, this new order is not showing on my Code head and is not available unless I am connected via a cable.

How can I fix this as I do not want to be constantly reliat on fiddling with my phone?

While using the Marshall Gateway App on my iPhone 7 or SE (I'm assuming this happens on other iPhone models as well),  the "Playback" page automatically defaults to "Apple Music" when I want to add tracks to jam to with my Code 50 amplifier. 

My question for Marshall Support is: Can you make the iPhone Gateway App allow selections of tracks from locations other than "Apple Music" on the "Playback" page?

It would be great to be able to select tracks from my other files like "One Drive" or "Files".  Your competitors like the Boss GT-1 and the Spark 40 allow tracks to be added from ANY location when using their jam-along features. Limiting your choice to "Apple Music" really limits the jam-along experience on your app.

Thank you for considering making this useful update to your iPhone app.

My new Code 50 Amp won't connect to my iPad. They are paired via Bluetooth, and Gateway detects the amp. When it tries to connect, it perpetually displays 'Connecting........'

What am I missing?

I have a xiaomi redmi note 8 and also have a problem connecting the marshall gateway app to the amp code50.
I can only be connected as if I were listening to music, I even tried to connect it with an otg adapter, it works like that, but there are a lot of problems with braking the application? Please if it is possible to solve this problem.

 And if I tried all variants except one, and that is to uninstall every marshall application to amplify my Marshall Code 50 Firmware 1.4.4 recognize bluetooth connection from which I can control my installed Gateway 1.5.5 of course not just music to listen to But that I have complete control and whether maybe the problem is that the usb is included in my computer, whether to turn it off because I registered everything else. If anyone can answer all these questions I will be grateful.

Hello everyone, I own the Marshall CODE 100H and CODE 212 cabinet.I really love this amp, but I find the MY GATEWAY web page interface to be somewhat awkward to use. The following are issues that I would like to see changed.

1) On the My GATEWAY web page, the preset list at the top is arranged by columns (as it should be), but the MY LIBRARY list below that is arranged by rows.

?

2) There is no indication in the MY LIBRARY section on the MY GATEWAY tab whether a preset is or isn’t in the MY GATEWAY list.

Hey Fellow Marshall Code enthusiast...As most of you are. I like to use all the features of my equipment hence the Marshall gateway. The short is after months of not getting it to connect to my iPhone I thought let me try the Gateway on my iPad Mini 2?? Aha it works...So the iPad is using iOS 12.5.2 and my iPhone uses iOS 14.4.2. I always keep any of my software up to date with rare exceptions..So it seems the problem is with the Gateway and the newer iOS? So maybe the gateway needs to be updated to work with the latest iOS? Hope this helps?