Code 50 does not connect to the gateway app. Iphone 11.

It's impossible to use Gateway with the last version of iOS. All I have when I open the app is"context 3D not available! Possible reasons: wrong renderMode or  missing device support."

what can I do?

thanks

phil

Having constant issues trying to connect iPad to Code25 via Bluetooth. Sometimes it works , sometimes it doesn't.No consistent behavior.  Yes I have made sure Code25 is latest version, yes I have updated IPad. Yes I have turned it off and on again (iPad and Code). I have not hit it with a hammer YET...Settings in Ipad says connected, Menu in Gateway App says not connected.  Do search in Menu > Code is found> tap Code ID and says its connecting , Just a whirling  wheel. Meanwhile IPad settings states connected. Extremely frustrated. Is there a solution to this or did I just get conned into buying something that doesn't do what it was sold to do. Help please............ 

i have just bought my code25( oct2020) and see that we need to update firmware when needed , how do i know or find out which version my amp has ? i see that my gateway app shows me i have 1.5 so why doesnt that when connected to amp tell me which version of firmware the amp is runningi  surely updates should be like on iphone you get a reminder?

Hello, 

since several weeks, I can't use gateway app for my CODE 25.

It seems to be ok with bluetooth, because if I lauch a video on my iphone, i have sound on the amp, and the blue light is ok. 

but on the gateway app, impossible to connect. thera is not the little display (amp / iphone), 

when i do a scan, then i choose the CODE V020093C8E, but I have this message:

"You may only control amps you are already connected to for audio output"

I tried to do a new configuration of bluetooth, no success,

I tried to delete app from my phone, then download again, no success.

The amp is up to date.

help please.

Thanks.

Laurent

How do you add tracks to the "Playback" feature in the Gateway ios app for iphone? Can you add your own tracks or are you limited to Apple Music purchases? It would seem I should be able to use my own tracks, mp3 files, etc. but I don't see any option to do that. Am I missing something?

Hi Marshall,
I am havin issues connecting my CODE 50 with my iPhone via Marshall Gatway app. Bluetooth connection is working and is connected with iPhone, but when I open app, app finds the CODE 50 amp and then it says "Connecting..." and nothing is going on. If I tap on my amp under Amps Detected, gives me this message: 
"Connection Rejected - You may only control amps you are already connected to for audio output".  Please help.

Bonjour, l'appli marshall gateway ne fonctionne pas : j'ai toujours le message suivant "context3D not available ! possible reasons: wrong rendermode or missing device support".

J'ai regardé sur le forum du site aux EU, il est préconisé de fermer l'appli, la désinstaller et la réinstaller.

Je n'arrête pas de faire comme ça depuis des jours et cela ne fonctionne toujours pas : j'ai toujours le même message dès l'ouverture de l'appli...

Que faire?

Goodness me!
I just unpacked my two brand new Stanmore 2 (Voice) speakers.

I am using an IPhone XS max on IOS 13.6

I successfully connected them to Google Home and can use this app to play music.
I successfully connected them as generic Bluetooth devices and can use them individually for Bluetooth audio.

BUT I cannot get Marshall's own IPS apps to recognise them!
Marshall "Bluetooth" doesn't recognise their existence when they are switched as Bluetooth input, neither does Marshall "Multi Room" when they are switched as WiFi input.

So Marshall's own apps are a FAIL
Apparently I need the app to be able to "Couple" them as a stereo pair, which was the reason I purchased two speakers!

Anyone else having a similar problem?
I did notice on the Apple app store a comment from a downloader who had experienced the exact same problem, so clearly this is a known issue for Marshall.

I have reported this to Marshall support but I have no experience of them so I don't know how responsive they are?

Hi,

I have found a weird thing that may or may not be known with iOS + Bluetooth and the Code 50.

The CODE 50 when playing backing tracks / using it as a Bluetooth speaker is very quiet (So the master is wacked up and the playing guitar is extremely loud). 

and the weirdest thing (which physically makes sense but still it shouldn't do it) is that the Amp is predominatly a Left speaker when playing music through bluetooth as my phone (iPhone 6S) thinks my amp is bluetooth headphones rather than speaker (as the headphone icon pops up on the top right). 

My amp is on the latest firmware update.

Is there any fix for this? There's nothing in the gateway app for audio balencing

Hi All,

I'm using the Gateway app on an iPAD mini with the latest IOS.  What I can't get to work is the auto-rotate function (to view it "sideways" when my iPAD is on its stand).  Is this a Gateway app limitation?

Dear Marshall-Team,

just bought a code 25. I wanted to pair the code 25 with my IPhone X and the gateway app, but it doesn´t work.

The Phone is connected to the code 25 via bluetooth, but the gateway app is installed successfully, but doesn´t recognise the code 25 to pair.

I´ve already tried all recommended troubleshootings without success.

Could you please give me any further help.

Thank you in advance.

Kind regards

Oliver

Hi,

I just bought Stanmore 2, I can link it via Bluetooth to my iPhone 11 Pro just fine, but it just won't play anything. When I start playing any music in the iOS player, it just plays it via the iPhone speakers, not via Stanmore 2. I have tried "forgetting device", "manaully restarting" it by clicking the proper buttons as it says on your website. Even when I play music in the iOs player, the player in the Marshall app is empty and nothing is happening.

The only time it appeared to work was on my laptop, when both the speaker and laptop were muted and I moved the volume on Stanmore 2. The same however didn't work for either my PC or my iPhone. And both my PC and my laptop say that the speaker has "0 % battery". It wouldn't even firstly work on my laptop, only half an hour later.

So what the hell is going on? Do I have a faulty model? The speaker cost almost 350 USD, I wouldn't expect such problems. Could you please advise me what to do?

Thank you.

Best,

Jakub Doležal

I have an iPhone 11 with the latest updates from Apple.  When I attempt to install the Marshall Gateway app on my phone the following error message appears:

"Context3D not available!  Possible reason: wrong renderMode or missing device support."  

How can I fix this?

Update:  I followed the instructions to ensure the app was not running in the background, uninstalled, reinstalled and it works!

Cheers 

Hi all,

Along with a number of people on here it seems, I am having trouble with the Marshall Gateway App, which won't seem to connect to my Code 50 amp.

It worked first time round when I set it up, but now, a couple of weeks later, it won't connect. The phone says its connected and I can play music through it (when playing You Tube it comes out of the amp) but the gateway app says its not connected.

Unlike a few people on here, I can scan for amps and click the connect button, but with my phone sat on the amp, it just says 'connecting..." forever and ever and it doesn't. Why??!!

I've tried unconnecting and reconnecting the app on my phone as is recommended and switching the amp on and off but no joy.

Can anyone help and has anybody else had the same problem and managed to fix it?

Many thanks 

Craig 

Guys - 

You need to get someone to fix the Bluetooth capabilities with this product line, like, yesterday. I updated the firmware yesterday, which was extremely difficult to do in the first place, uninstalled / reinstalled the Gateway app today, and still cannot connect to the amp except via my phone's native Bluetooth options to use it as a speaker. I am running ios 13.3.1.

I've scoured your web site, I've watched your videos, I've been all over Google and Youtube, and I am nowhere. In addition, I'm legitimately concerned by other reviews that the amp is simply not going to sound as good given I've updated the firmware. Will post again if that's the case. 

I will see if I can push new presets to the amp via a hard connection to my PC, but you need to do serious damage control on this product line considering your leading selling point has proven to not work as intended, if at all. 

My gateway app starting crashing today on start up. I launch the APP and a few seconds after opening, it just closes on it's on. help!

This is question about presets.

So there’s mymarshall presets and the app presets and then there’s the presets on my amp.

When I hookup my amp to the app all of the presets change to I guess updated presets that I did not program so I’m assuming they are just new presets from Marshall. Now there’s the iPhone icon and the amp icon. 99% sure they are all the same new updated presets. So how do I use the original ones that were on my amp and those? And do I have room to save the ones I download, without erasing the presets in the app or on my amp?

TL;DR why are there 2 different sets of presets when I connect the app and where do my original amp presets go / how do I use mymarshall presets without deleted presets

I bought a new phone and now I can't connect to the presets on the amp.

I have a iPhone X.

I updated the firmware to 1.45

I've reinstalled the app, restarted the amp, etc etc

And yes I'm logged on to the amp and connected via Bluetooth in the phone.

I Just can't connect to the amp via the app, The app can't find the amp via the search function..

I just received a Marshall Code 25 as a gift and I am new to guitar playing and using an amp. So I have 2 questions actually.

1. In the User Presets section, what does the X over the amp (code not available) exactly mean?

2. I managed to connect the bluetooth on my iphone with the amp, and it works fine, but everytime I turn my amp and the app on my phone on, my amp doesn't show in the amp. So I end up having to sync the bluetooth every single time I turn it on, let it search for my amp, and then I can get started. Is there some reason why my amp doesn't stay in the app?