Goodness me!
I just unpacked my two brand new Stanmore 2 (Voice) speakers.

I am using an IPhone XS max on IOS 13.6

I successfully connected them to Google Home and can use this app to play music.
I successfully connected them as generic Bluetooth devices and can use them individually for Bluetooth audio.

BUT I cannot get Marshall's own IPS apps to recognise them!
Marshall "Bluetooth" doesn't recognise their existence when they are switched as Bluetooth input, neither does Marshall "Multi Room" when they are switched as WiFi input.

So Marshall's own apps are a FAIL
Apparently I need the app to be able to "Couple" them as a stereo pair, which was the reason I purchased two speakers!

Anyone else having a similar problem?
I did notice on the Apple app store a comment from a downloader who had experienced the exact same problem, so clearly this is a known issue for Marshall.

I have reported this to Marshall support but I have no experience of them so I don't know how responsive they are?

Hi,

I have found a weird thing that may or may not be known with iOS + Bluetooth and the Code 50.

The CODE 50 when playing backing tracks / using it as a Bluetooth speaker is very quiet (So the master is wacked up and the playing guitar is extremely loud). 

and the weirdest thing (which physically makes sense but still it shouldn't do it) is that the Amp is predominatly a Left speaker when playing music through bluetooth as my phone (iPhone 6S) thinks my amp is bluetooth headphones rather than speaker (as the headphone icon pops up on the top right). 

My amp is on the latest firmware update.

Is there any fix for this? There's nothing in the gateway app for audio balencing

Hi everybody
I just bought a Marshall Stanmore 2 Bluetooth speaker and I want to connect to my phone to play my favorite music. But I do not know exactly where it connects it does not specify the speaker for me. Can anybody help me with this problem.
Thank you very much

The new Stockwell 2 seems to come with an auto-standby mode, meaning it shuts off after between 5 min and 20 min (seems to be different from a phone versus a laptop?) even if the connection via bluetooth or jack-in is stable. Although the sound is nice for the size, the speaker is barely useful in settings where sound is not played all the time.

Team Marshall, can you please provide an option to define a custom time (let's say 2h) or completely disable the  auto-standby mode either by a Firmware update ob by integrating the Stockwell 2 into the Marshall app? Thanks.

Best
Rey

Hi,

I just bought Stanmore 2, I can link it via Bluetooth to my iPhone 11 Pro just fine, but it just won't play anything. When I start playing any music in the iOS player, it just plays it via the iPhone speakers, not via Stanmore 2. I have tried "forgetting device", "manaully restarting" it by clicking the proper buttons as it says on your website. Even when I play music in the iOs player, the player in the Marshall app is empty and nothing is happening.

The only time it appeared to work was on my laptop, when both the speaker and laptop were muted and I moved the volume on Stanmore 2. The same however didn't work for either my PC or my iPhone. And both my PC and my laptop say that the speaker has "0 % battery". It wouldn't even firstly work on my laptop, only half an hour later.

So what the hell is going on? Do I have a faulty model? The speaker cost almost 350 USD, I wouldn't expect such problems. Could you please advise me what to do?

Thank you.

Best,

Jakub Doležal

Hi,

I have the Acton II and two major issues.

issue 1 - it does not seem to autoconnect to the bluetooth of the speaker, essentially making me manually pair the device to my phone every time i use it.

Issue 2 - When i have succesfully paired the device to my phone it quite often pairs and then unpairs it (including the sound made by Acton when pairing / unpairing).

Please let me know if this is issue is known and to be solved or it is the result of faulty hard/software and i need to ask for a new speaker.

Kind regards,

Pim

Hi there,

I have a problem with the Stanmore II Speaker.
It is connected via Cable to Amazons Alexa. When music is played, it always is ínterrupted by the starting/pairing sound (that e-guitar chords)
as if some device is trying to connect with the speaker. we turned every device nearby off (which shouldn't be the idea, right?) but it still
continues. it's quite annoying.

any ideas?

Got an issue with my Marshall Stanmore wifi speaker. When playing music through Wifi or Bluetooth the volume always goes down on its own. Have to turn up the volume between 5-10 times before it stops turning down the volume on its own. Wifi and Bluetooth connection are fine, it has this issue which each connected device I've tried and with all apps (spotify, Google Music, YouTube,...). Any idea on settings or stuff i can check? Maybe a firmware update something? 

Hello, i have a problem connecting my acton 2 speaker to the laptop. I find it on the laptop, pair it with the speaker and it gives out a message that the speaker has 0% battery and doesnt play anything, even though the speaker is connected through power cable. The 3,5 jack works, but bluetooth doesn't.

Bought a new Stanmore II speaker. Worked fine for few hours however now after few minutes of play it automatically turns the volume to Full. I reduce the volume and again after few minutes it goes to full on its own. Tried online, offline content playing but same problem.

 Hello,

My nephew recieved a Stanmore II bluetooth speaker for Christmas and he's having problems with adjusting volume with his phone on bluetooth. Most of the time, he will turn the volume up or down on his phone, but the speaker volume doesnt change. Sometimes though, it does work. Late at night he will put a song on and have to run across the room to turn the speaker down because it will wake everyone up and the phone adjustment won't work. Any help is appreciated. Thank you. 

This is killing me! total dealbreaker. If I can't find a solution I'll return this speaker which I love everything else about it.

It goes to auto-standby if it's unused for 20 mins regardless of bluetooth use or sound coming from RCA jack. But whenever I play something next time, I have to touch the knobs to wake it up manually. I put the speaker in my bookshelf which my plan is to not need to touch it in every use.

I want it to not go stanby mode ever. Is it possible? I couldn't find any answer in the manual, in the forum or in any other place. Sent a support inquiry as well, but I'm curious if anyone else is having same issue.

Hi,

I have a problem with my new Stockwell II. It plays the Bluetooth connection sound while playing music with my iPad Air, which is only 10 centimeters away.

The intervall between this sounds is not constant, between 30s and 15 minutes. But quite annoying. Music playing is not interrupted.

Any ideas what to do? Maybe a firmware update? (But my windows 8.1 pc doesn't recognize the speaker.)

Thanks!!!

Hello,

My new Stanmore 2 speaker isn't showing in the devices list on my Macbook Pro.

However, the macbook recognize my TV and my phone. Also there is no problem to connect my speaker with my phone (Huawei P20).

Please help !!

Thank you

When I just play the guitar I get sound from both sides of my headphones. When I use the bluetooth or use the mp3 in jack and play a backing track it cuts out the right side headphone.

When I play with no hedphones it sounds fine thru the speaker.

Is this normal or do I need to change the settings on the output from my phone or something? 

Actually I'm totaly not interested in bluetooth connection, but of course I understand that it might be an essential prolem for some people...

But there are some other problems I'd like you to find good solution for.

1. Master volume. From 0 to 10% there is almost no sound, over 10% it becomes very loud. 

2. Decreasing sound level with Volume pot results in decreasing USB signal level - not acceptable for players using USB output for recording in DAW software. It would be nice if for clean preamp gain at 2 and volume at 3  give recording level about -6 dB, now it is about -36 dB... 

Best regards, Jacek.

P.S. What is a frequency range of CODE 25 speaker?

Hi,

I listen to music through wifi/spotify on my Marshall Acton. The past few weeks I notice occasionally that it will turn on and play randomly. This sometimes happens very early or late at night at very loud volumes to the point where I've had to unplug the speaker when I'm asleep. I've now debugged the issue to an unknown bluetooth device connecting. I can see it is some kind of DESKTOP device (which I don't own); I see it pop up occasionally on the ios app as connected. 

It must be a neighbor in my apartment complex either doing this on accident or pranking me (doesn't really matter). But I can't seem to stop it. I don't use bluetooth and have never connected to the speaker via bluetooth. Can I disable bluetooth or somehow reset it to stop the unknown device from connecting? I love the speaker otherwise but it's a huge hassle to have this issue. 

Thanks!

Hi!

I'm new in the marshall world and don't have any experience in speakers but I recently have bought a Marshall Acton Bluetooth, but the speaker when turned on and no sound have a static noise (like zzzzzz something like that) and even when I put some sound the noise continues but I only can detect if I put my ear in the speaker. 

It's that normal? I'm asking because I have the speaker connected with my Amazon Echo Dot and I want that they stay always on and I don't want that static noise...

Regards.

I've been enjoying my Marshall Stanmore Bluetooth Speaker for 5 years and it has suddenly stopped working properly a few weeks ago. When turned on, the red power light is coming on but there is no sound coming out, either when pairing via the Bluetooth connection or the Input source using the audio cable. I can hear a very low buzz sound which stay at the same volume level (even when turning the volume up). The speaker connects to Bluetooth but I can't get no sound out of it. Have tried with my Mackbook Pro and iPhone. I also have a Marshall Acton speaker which works perfectly. Any idea what's wrong with the Stanmore? Thanks.