Hi

I have a code 25. I just bought a new laptop. it had windows 10 but decided it wanted windows 11 so updated it, now my code 25 is paired but if I connect it. It says connected for a few seconds and then goes back to connect. So I can listen to my online lessons through my headphones. Anyone else experience something similar.

Thanks

hy

marshall gateway app is not working with android 11 version

the bluetooth connection is in place (blue light is in on) but opening the Gateway App the connection to the amp is not detected

can you please give me the info to solve the issue?

i've tried with another phone with android 10 sw version and the app is working

I think the app need some update to fix this bug (my version is 1.5.5 )

please consider that android 11 will be the standard for the most part of your code owner in the world

best regards 

Luigi

Hi there, just purchaced a Code 50, installed the Gateway app for iPad. All working a treat, eccept that if I am connected to the Amp via bluetooth, I am getting all the keypad sounds through the amp, also incoming messages, email notifications and phone calls. is there a way of stopping this????

The Marshall Code 50 I bought losses sound while in use. Turn the power on and off sometimes fixes it and also disconnecting it from the bluetooth device. However, recently I don't even connect a bluetooth device like my phone to avoid it, it still happens. Already tried installing the lates firmware, done factory reset, and still having this problem. I'm from the Philippines, the seller did not reply when I asked for assistance. I also don't know where I could bring it for technical support.

Hello. I recently bout the CODE 50 and it's great, but the gateway is pretty much useless for me. I have tried pretty much everything and it still will not connect to my iPhone 11 pro max. I have had friends try the app and it works fine on their phone, but when it comes to mine, nothing! Really love the amp and would like the bluetooth to work from my phone so i can adjust with ease. Not the end of the world, but it is advertised that you can control everything from your phone so that's what i would like to do. Any solutions? Thanks.

Update to below- The iPhone 11 IOS 15.02 update fixed my issues. The app is working properly now & I'm very happy.
____________________________________________________I had a fault code & couldn't connect Gateway to my Code 50 a few months ago when I purchased it. I tried deleting the app to reload but when I reloaded, it was only accessible via the App Store & wouldn't appear on my Home Screen. I could connect for awhile. Recently it seems since the IOS 15 update to my phone, it no longer connects manually or automatically to my Code 50. The app is useless to me. I've search for an alternate app from another source that is compatible with the Code 50 but there doesn't appear to be one. The Gateway app and Bluetooth connectivity heavily influenced my purchase decision. If I had known the app was useless and I would have to physically go to the amp and try to dial in each sound, I would have just bought a fender. I really feel you should take my amp back if you can't correct the problem. 

Hello, I bought a Marshall CODE 25 yesterday, and so far I love the sound and feel of the amp. But I am having the same issue that alot of people are having, I can connect to the amp via my phone's Bluetooth but the amp will not show up in the Gateway app.

I have tried everything in the FAQ troubleshooting guide, nothing works. I can play music to my amp but that's it. Feels like a problem with the app and not my phone.

Are you reading the forums, Marshall? You need to take a look at your app, seems like it has some compabillity issues, it's working for some people but not everyone. 

I have a Samsung Galaxy S8.

Please fix.

Hi, all together!

Pressing REV and POWER starts Bluetooth-Pairing - so far no problem. Also, the amp will also connect automatically when my phone is "near" without any problems.

Now my question:  Is there any way to really "turn off" Bluetooth so the amp does not "search" für devices anymore?

Thx in advance!

I seem to be having the same issues that a lot of people have reported, where I cannot get the Marshall Gateway app to connect to my Code 25. I've only had the amp for about a week and I cannot get the app to see it. ? 

I can connect to the amp via Bluetooth using my phone (Pixel 3a, Android 11) and whilst connected, can use it as a BT speaker to play music from Spotify. However, nothing I do seems to get the app to connect to the amplifier. 

-I've updated the amp to the latest firmware using my laptop/web browser. 
-I've followed all the instructions in the Bluetooth Connectivity Troubleshooter to the letter (CODE - Gateway Bluetooth Connection Troubleshooting - my.marshall.com)

No matter what I do, or what order I install/uninstall/connect, the app will not see the amplifier. Everything works otherwise - I'm able to apply Patches from ? using a USB connection - and the amp sounds great. I'd just like to be able to control it from my phone.

Just go a Code 50 and love it but the bluetooth signal keeps dropping. Im still connected but the sound always cuts out. There is also a light but noticable static sound that is alway there that does not get louder with volume. It shows I have the latest firm ware update. Ive tried unpairing and repairing but it still does it after a while.

Hola!!! ya hace unos 5 años me compre un Amplificador Marshall code 50, el cual estoy enamorado, pero desde que lo compre nunca pude lograr conectarlo al bluetooth. 

probe de las mil maneras pero no hubo caso. Directamente mi smartphon no lo detecta.

Alguna solucion???

bluetooth wont connect with my code 50 it connects for audio but cant acess amplifier settings and parameters keeps showing passkey code on my phone but wont let me enter the passkey code anywhere tried everything still wont connect to amplifer to acess my code 50 HELP!!!!!!! Jimmy Rumsey

My new Code 50 Amp won't connect to my iPad. They are paired via Bluetooth, and Gateway detects the amp. When it tries to connect, it perpetually displays 'Connecting........'

What am I missing?

I have a xiaomi redmi note 8 and also have a problem connecting the marshall gateway app to the amp code50.
I can only be connected as if I were listening to music, I even tried to connect it with an otg adapter, it works like that, but there are a lot of problems with braking the application? Please if it is possible to solve this problem.

 And if I tried all variants except one, and that is to uninstall every marshall application to amplify my Marshall Code 50 Firmware 1.4.4 recognize bluetooth connection from which I can control my installed Gateway 1.5.5 of course not just music to listen to But that I have complete control and whether maybe the problem is that the usb is included in my computer, whether to turn it off because I registered everything else. If anyone can answer all these questions I will be grateful.

Salve! Non riesco a collegare il code 25 al sito My.marshall per provare i preset disponibili. L'appplicazione gateway si collega e la luce azzurra si blocca riconoscendo il Bluetooth.
Dal sito My.marshall mi dice codice non connesso.... anche se riesco ad usare l'applicazione Gateway e risulto connesso.
Qualche suggerimento? Sto usando Crome aggiornato con smartphone Android.
Grazie.

I have a samsung s10 and android 11 and I can successfuly connect my amp to my phone via bluetooth, but I can't connect it with the app, it just can't detect the amp.

I already re-installed and re-connected the app and amp. What can I do?

I have successfully saved presets to my iPhone and can play them using the bluetooth pairing.

What is the best way to permanently transfer or sync them from the iPhone to my Code 50 amp? 

I have an issue with tap tempo on the Code 25 with 1.45 firmware and wondered if anyone else has the same issue.  The manual says you should "press MOD and DEL selection switches together". When I do that the amp does indeed go into tap tempo mode (tap the selector switch to set tempo), but regardless of how quick I press the buttons or if I hold down one and then hit the other it always switches on the MOD module too. The other double combination switches (tuner and bluetooth) dont do this and work as expected and only switch on those functions without switching on or off any other modules.

I seem to be having the same issues that a lot of people have reported, where I cannot get the Marshall Gateway app to connect to my Code 25. I've only had the amp for about a week and I cannot get the app to see it.

I can connect to the amp via Bluetooth using my phone (Pixel 3a, Android 11) and whilst connected, can use it as a BT speaker to play music from Spotify. However, nothing I do seems to get the app to connect to the amplifier.

-I've updated the amp to the latest firmware using my laptop/web browser. 
-I've followed all the instructions in the Bluetooth Connectivity Troubleshooter to the letter (CODE - Gateway Bluetooth Connection Troubleshooting - my.marshall.com)

No matter what I do, or what order I install/uninstall/connect, the app will not see the amplifier. Everything works otherwise - I'm able to apply Patches from ? using a USB connection - and the amp sounds great. I'd just like to be able to control it from my phone.

I suddenly have this problem with my Code 50 and my Lenovo tablet. It did work with the Gateway app until today, and it is connected via bluetooth and it will play music from the tablet, but the Gateway app doesn't even see the amp. I tried uninstalling it, reinstalling it, clearing the cache and storage, no joy. Oddly, it works fine still from my LG phone.