Hi there

I recently bought a code 25 and am inlove with the amp. One problem your app does not work on IOS. I have not tested it on android devices as I don't own any Android devices.

The app opens and everything but the sign in procedure does not work

Please fix your app!!

Hello,

I recently acquired a Marshall Code 25. I installed the last version of the app but, whenever I want to reproduce a song I have stored on my android phone, it crashes. It is consistent: it crashes all the time, to the point I was unable to playback a single song since I bought the amp.

Thanks in advance.

Hello, I have acquired the CODE 25, really an excellent amplifier, very versatile and very good presets. My problem and please I hope you help me to resorve it, is that even though I can connect via Bluetooth, I can listen to my tracks ....... the big problem is that when I want to use the FX or presets it appears that there is no amplifier connected ... (either from my android phone or my Ipad I ... I do not understand what the problem is.) Secondly, when I want to install the MARSHALL FIRMWARE UPDATE UTILITY, to enter presets or update the ampli, does not recognize the connection.I request guidance to be able to make full use of such a beautiful tool for my music.I use Widows 10 and G. Chrome.For your attention, thank you very much

Hello I just bought my CODE50. So first thing I wanted to do was connecting my phone to amp. I do everything from this site  https://my.marshall.com/support/faq/838/code---gateway-bluetooth-connection-troubleshooting but app still don't see code. I have Samsung Galaxy S7 edge. Please help 

Just got my CODE 100 2x12 and I can't seem to sync up the presets I've chosen on my PC, I'm using my Android device and sometimes they're there, sometimes incomplete, sometimes reverts back to factory. The android app seems faulty. If I hook the amp up to my PC will it always remember the library presets? I don't want to rely on PC or Android to remember my hard work.

The app is installed - it WILL NOT launch at all.

Hi,

I recently purchased a Code 50 and have been trying to connect it to the gateway app on my Android phone. The phone connects to the amp successfully via bluetooth and I can stream the audio out to the amp directly using Spotify but when I go into the gateway app, it says "Not Connected". I tried the "Scan for Amps" button but it doesn't find anything. Any help is appreciated.

So I bought a Marshall CODE 50 a bit ago, and with nearly device I've tried - there seems to be a lot of issues with getting the gateway app to connect to the amplifier in general (most of the time it doesn't work - despite pairing just fine). 

I've tried this on the Samsung Galaxy S8, iPad 5th generation, iPhone 7+ - The connection issues seem to stem from the apps use of Btle on these devices. 

To experiment, I built an application that connects to the amplifier via bluetooth for Windows, and issues commands to the amplifier through the PC. This application uses a "classic" (SPP /RFCOMM) socket connection to send commands. The application works perfectly fine via this means - it can be seen running below: 

As an experiment - is there a way to force the mobile applications (if it isn't using a btclassic / rfcomm connection) to use a btclassic connection as opposed to btle? 

Thanks and all the best, 

Michael Mendelson

Principle Engineer, Pulse Interactive

Lead Software Engineer, Pirahna Bytes RED

Hello. I just bought a code 50, and been trying to connect the Bluetooth but it simply doesn´t work. No Code50 is found in the list.
I have a Sony Xperia L, with the newest Android version (7+), but i can´t download the Marshall Gateway App from the Play Store, cause it says it´s not compatible with my Android version. 

I´ve read the forums, and more people seem to have the same problem. Please FIX so i can try using the full potential of my amp...

Hi, my Code 50 USB has stopped working, nothing wrong with the USB port because it still charges the phone - tried two cables, no luck.  So now I'm trying to figure out how to play songs through it via Bluetooth but *&^%%%%### no luck - how the hell do you do it? I've downloaded the Marshall Gateway app to my android but all i get is my phone icon and an arrow to the amp icon. DO I have to do something on the amp?

     I picked up a Code 50 last week so far I love it and the possibilities it offers.  Only issue I have had is when the Bluetooth is connected to my phone (Samsung Galaxy S7 Edge) if I get the phone too close to the amp I get a weird digital rattling sound coming from the amp.  I have not tried to see if same issue happens with my Android tablet though.  Has anyone one else had this problem or know the cause?

I have a Code 100 and my instructor has Code 25 amps.  I neeed a consise explaination of how to copy a preset from a Code 25 to my Code 100.  So far, the tutorials and FAQs have been more confusing than helpful.  I have the Marshall Android app and can connect to the Codes but have not method of copying setup from one to another.

Can anyone steer me in the right direction?

Thanks!

hello,

Bluetooth connection is not very good in my opinion.

Bleutooth signal code 25 is ok, samsung s8 detects it alright.

But when i use the gateway android app it doesn't connect altough it shows in app as detected.

Is there a patch upcomming for the amp code series?

Greetings

I upgrade to Android 7.0

Bluetooth is ok (blue light fixed) but impossible to connect Gateway to my Code.

It worked with old Android version.

   What can I do?

Hi, I want to know if there is any development that will make phones like mine compatible with the Marshall App, it would be a huge disappointment if I cannot get to use the app since my phone is modern and running Android 6. I'm writing this before even having turned on my brand new Code 25. It says your device is not compatible with this version on google play; get this fixed for us people! it's 21 century for Gods sake! thank you.

How can I get the Marshall Gateway App to install on my ATT-ZTE Z971 Android version 7.1.1 cell phone ?

Google Play says my phone not supported. There are no warnings of this nature when buying the "CODE 50".

I have paired my Code 25 to my phone, which is running android 7.0, but the Play store won't allow me to download the app, or give me a specific reason my device "is not compatible". Is there something I'm missing?

Hello using Android Tablett the Code25 wired with USB cable gives Info that IT IS not connected.

Also one question to my Gateway and my Marshall, are this two standalone Systems? how can my library from my Marshall be used in my Gateway. In my opinion all this ist a litte bit to confusing.

Thx.in advance

B.R.

my code worked ok with my galaxy 5 but i got a new moto z running android 7.1.1 and it will connect to bluetooth but will not  connect in gateway. when i push scan for amps it never finds the code amp and yes i pushed the bluetooth buttons on the amp.  in the gateway app the in the bottom left corner the amp/phone icon is missing for switching from amp to phone presets. the screen has the blue preset shown but the library has them in yellow.  the worst part is that the display on the code amp is not working. it is barely readable. just yellow with the black barely visable. so without being able to program it using the display it doesn't work with my phone either.  i have owned a lot of marshalls and still have a bunch but i have never been so dissapointed as i am with this piece of crapp. can't use it live because of the dropouts when switching channels and yea i know about using the same amps and settings in all the presets but that is unaceptable. i have the footswitch and thats a disaster too. one little slip like accidently pushing two buttons at the same time or too fast or twice freezes the amp or reprograms it. yea really cool turning it off and back on in the middle of a song.  i tried using it live once and it was a disaster. never again. so i love the tone for recording but now i can't even do that because it wont connect bluetooth and the display is almost dead so i can't program it.

Hi,

I've modified about 50 presets on my code 50 amp. I have recently installed the gateway app on my android phone and works well with teh amp.

I want to backup al my modified preset from my amp to another place, for instance on my marshall  cloud.

When I connect my phone and the gate way amp and I select to save the preset and make sure that save to libary option is selected I can save the preset. When I logged on the my marshall nothing of the modified names is visible on my marshall. Also when I checked the library on the phone nothing has changed.

I only can see my modified presets when I connect to the amp. (Golden modify buttons)

My question: How can I backup all my modified presets to a cloud or locally on my phone in a easy user friendly way ?