Questions
Showing results 61 to 80 of 92
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Hi, my Code 50 USB has stopped working, nothing wrong with the USB port because it still charges the phone - tried two cables, no luck.  So now I'm trying to figure out how to play songs through it via Bluetooth but *&^%%%%### no luck - how the hell do you do it? I've downloaded the Marshall Gateway app to my android but all i get is my phone icon and an arrow to the amp icon. DO I have to do something on the amp?

asked 07 Apr 2018 at 03:31 AM

Leone Britt
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1

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666

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Where please Marshall Gateway for Android 4.2.2 ???

Latest version is for Android 4.4 and later and in Internet i find old version Marshall Gateway 1.2.6 only  - this version crashed after start :-(

Thang You

asked 12 Mar 2018 at 05:20 AM

Vladimír Sladký
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4

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1.2k

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I have a Code 100 and my instructor has Code 25 amps.  I neeed a consise explaination of how to copy a preset from a Code 25 to my Code 100.  So far, the tutorials and FAQs have been more confusing than helpful.  I have the Marshall Android app and can connect to the Codes but have not method of copying setup from one to another.

Can anyone steer me in the right direction?

Thanks!

 

asked 09 Mar 2018 at 08:48 PM

Jim Miller
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2

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hello,

Bluetooth connection is not very good in my opinion.

Bleutooth signal code 25 is ok, samsung s8 detects it alright.

But when i use the gateway android app it doesn't connect altough it shows in app as detected.

Is there a patch upcomming for the amp code series?

Greetings

 

asked 09 Feb 2018 at 05:04 AM

JB Hak (1)
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1

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687

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I upgrade to Android 7.0

Bluetooth is ok (blue light fixed) but impossible to connect Gateway to my Code.

It worked with old Android version.

   What can I do?

asked 30 Jan 2018 at 09:13 PM

Etienne Grosjean
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1

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862

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Hi, I want to know if there is any development that will make phones like mine compatible with the Marshall App, it would be a huge disappointment if I cannot get to use the app since my phone is modern and running Android 6. I'm writing this before even having turned on my brand new Code 25. It says your device is not compatible with this version on google play; get this fixed for us people! it's 21 century for Gods sake! thank you.

asked 06 Jan 2018 at 05:17 PM

Roberto Marcelo Ocanto (11)
1

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1

answer

974

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How can I get the Marshall Gateway App to install on my ATT-ZTE Z971 Android version 7.1.1 cell phone ?

Google Play says my phone not supported. There are no warnings of this nature when buying the "CODE 50".

asked 01 Jan 2018 at 05:43 PM

Robert Jones (1)
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1

answer

836

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I have paired my Code 25 to my phone, which is running android 7.0, but the Play store won't allow me to download the app, or give me a specific reason my device "is not compatible". Is there something I'm missing?

asked 01 Jan 2018 at 05:24 PM

michael harper
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1

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801

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Hello using Android Tablett the Code25 wired with USB cable gives Info that IT IS not connected.

Also one question to my Gateway and my Marshall, are this two standalone Systems? how can my library from my Marshall be used in my Gateway. In my opinion all this ist a litte bit to confusing.

Thx.in advance

B.R.

 

asked 22 Dec 2017 at 05:08 PM

slaven lesic
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2

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896

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my code worked ok with my galaxy 5 but i got a new moto z running android 7.1.1 and it will connect to bluetooth but will not  connect in gateway. when i push scan for amps it never finds the code amp and yes i pushed the bluetooth buttons on the amp.  in the gateway app the in the bottom left corner the amp/phone icon is missing for switching from amp to phone presets. the screen has the blue preset shown but the library has them in yellow.  the worst part is that the display on the code amp is not working. it is barely readable. just yellow with the black barely visable. so without being able to program it using the display it doesn't work with my phone either.  i have owned a lot of marshalls and still have a bunch but i have never been so dissapointed as i am with this piece of crapp. can't use it live because of the dropouts when switching channels and yea i know about using the same amps and settings in all the presets but that is unaceptable. i have the footswitch and thats a disaster too. one little slip like accidently pushing two buttons at the same time or too fast or twice freezes the amp or reprograms it. yea really cool turning it off and back on in the middle of a song.  i tried using it live once and it was a disaster. never again. so i love the tone for recording but now i can't even do that because it wont connect bluetooth and the display is almost dead so i can't program it.

asked 15 Dec 2017 at 06:23 PM

ken nechvatal
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3

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1.3k

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Hi,

 

I've modified about 50 presets on my code 50 amp. I have recently installed the gateway app on my android phone and works well with teh amp.

I want to backup al my modified preset from my amp to another place, for instance on my marshall  cloud.

When I connect my phone and the gate way amp and I select to save the preset and make sure that save to libary option is selected I can save the preset. When I logged on the my marshall nothing of the modified names is visible on my marshall. Also when I checked the library on the phone nothing has changed.

I only can see my modified presets when I connect to the amp. (Golden modify buttons)

My question: How can I backup all my modified presets to a cloud or locally on my phone in a easy user friendly way ?

 

asked 07 Dec 2017 at 12:57 PM

Arie Sterrenburg
0

votes

1

answer

1.5k

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Just got a code 25,  loaded Marshall gateway on my samsung J3 android phone and noticed when you choose a patch from the library the threshold setting shown on early videos  now appears to have morphed into Gate?    Is this an error on the latest update.??  Has anyone else noticed this.

regards Lee

asked 02 Dec 2017 at 10:34 AM

Lee Damms
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3

answers

607

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Hi, I'm connecting to the Nokia 6, android 7.1.2, code music play goes, but gateway still does not connect, software code 25 updated, restore network settings did not help.....any help?

asked 20 Nov 2017 at 06:26 PM

Peter TurĨek
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1

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702

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asked 19 Nov 2017 at 05:04 AM

Jim Boundy
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2

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1.7k

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Hi!
Y have a Huawei P8 Lite with Android 6.0... The smartphone work fine and connect with my Code25  using bluetooth, but Google Play say "This app is not compatible with your device"... I´m very very sad... Any solution?
Sorry for my english, i´m from Argentina.
Thank´s

asked 12 Nov 2017 at 01:26 PM

Emanuel Escudero
0

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3

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683

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well, it seems quite odd connect the amp with the app.

I'm able to pair my amp correctly and play music through it but it is nearly impossible to connect within the app. I said 'almost' impossible because for a few times it happened.

I can't explain, sometimes the pair/unpair process or the remove/reinstall the app or both, but it's painful and annoying. It isn't properly plug & play. 

Also I tried to clear the bluetooth cache, the app cache, disabling wifi .... get out the dog..

Do something, please.

Massimo

 

edited 24 Nov 2017 at 01:20 PM

Massimo Romagnani

asked 27 Oct 2017 at 10:02 AM

Massimo Romagnani
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4

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1k

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Hi Support Team!

I am using a

Samsung Galaxy S7 Edge Device

with Android 7.0 

and Gateway App v 1.4.2

to a Marshall Code25 with the latest Firmware Version (as of 25 Sep 2017). The Firmware Update Utility says v 1.0.0.15 N in the bottom left corner.

I was able to use Gateway to control the Code25 until a while ago, I am not entirely certain if it was until the latest Android Update, but have a strong feeling it was until then.

Now I am able to pair the devices, connect via Bluetooth, Stream Audio over the Code, also able to FIND the Code in the Gateway App, but unfortunately I am not able to connect in the Gateway App. When I tap the Code in the Connect Menu, it says "Connecting..." but then nothing happens. It just will not connect.

I tried all your troubleshooting from the website, including Firmware Update, re-installing Gateway, unpairing, forgetting device, re-pairing etc.

I always end up in the "Connect..." mode and am not able to control the Code via Gateway.

I was very happy with amp and experience and really liked the remote function via mobile and Gateway app, even more now I am very disappointed that this bug persists already a few weeks with no App update or firmware update seeming to fix this. 

Please try to recreate the bug with the described configuration and please find a solution and release a bugfix/new software version.

Many thanks in advance and kind regards

Chris

asked 25 Sep 2017 at 07:45 PM

Christian Koch
0

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3

answers

1.2k

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Well,  I've read through all the questions and answers I can.  My Android used to pair fine with my CODE 50.  Now, it will not connect.  I've reinstalled firmware, reinstalled the Gateway app, deleted and re-paired the amp.  Very frustrating.  It seems there are lots of issues with this.  I can hear the amp pair with the phone via bluetooth, but it will not connect with the Gateway.  "Connecting..." appears and doesn't go away.  I'm bummed.  This was a fun amp, but if the bluetooth doesn't work...  anyone got a fix?  Thanks.  Bill

asked 08 Aug 2017 at 02:30 AM

bill burke
0

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0

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583

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Hello

my LG K4 with Android 5.1.1. is not supported. When will it be supported?

Mediatek MT6735M
Mediatek MT6735M
Mediatek MT6735M
Mediatek MT6735M
Mediatek MT6735M

(Chip Mediatek MT6735M, Grafic module Mali T720 MP2, 1GB ram)

Mediatek MT6735M
Mediatek MT6735M

What can I do to use the gateway app without having to buy another smartphone/tablet?

 

asked 31 Jul 2017 at 08:44 AM

Niklas Grunwaldt
2

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1

answer

1.2k

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The whole process of downloading a preset, and allocating it to the amp (and saving it) and saving them to My gateway needs a complete re-work. The user interface is really bad, the methodology is not clearly explained and is next to impossible to do if you use a small android device with a small screen.

The library takes up too much screen space, there needs to be a condensed view without the useless pictures so users can manage thier library in a list mode (ideal for smaller devices). The library and my gateway needs to be side by side to drag and drop easier.

The UI on the app and website are really poor designs and could easily be improved with minimal effort. The designer only needs to actually use them to see how terrible the design is currently. Good amp being ruined by terrible UI (website and app).

The app needs to be able to store a preset library so I can keep 1000s of presets with me and download various banks of 99 anytime I need them. Having them on the website introduces a needless step. 

My question is, any chance Marshall can sort this out before I go insane (its all a simple software fix away)?

asked 29 May 2017 at 11:07 AM

Nigel Trueman (2)
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