Hey all.

New to the Code.  Tryin to navigate the website some.  
Question about user uploaded preset settings.

 At the bottom of the setting description, I've noticed many times there will be an icon or pic of a Marshall cabinet with a red X thru it.  My guess is that it means the cabinet simulation is turned off..??

Any clarification would be greatly appreciated.

Thanks

Steve

I have had my Code 50 for a while and have played around with it to no avail. It's 20-50X too loud. When I set the Master Volume control to something like .5 it's way too loud. I can adjust the volume within the preset but if I change to any other preset it almost knocks my house over. I think this amp is unusable and has some serious design flaws. Is there a way to knock down the volume for the entire amp and all the presets? I need them all set at around a .1 or .2.

A lot of stuff about this so not an isolated problem. Getting really fed up with this amp and probably going back to pedals rather than presets. Is there any recent news on a fix for this? If not going to trash this expensive disaster and consider Fender Mustang.

My CODE25 was repaired by Marshall in September after the amp itself kept crashing and the sound was cutting out. It has now been returned in an even worse condition.

On switching it on, the message 'Hold 'Store' to reset' appears on the screen. I press store and nothing happens. I am unable to access the amp presets.

After 10 minutes the mobile app then also freezes. I have contacted my Marshall dealer who sold me the amp and they have asked me to contact you for a resolution before I can send it back to them.

FYI: I have uninstalled and re-installed the mobile app without any resolution of the problem. The amp is is of no use and even a factory reset and firmware update has not solved the problem. I am gradually losing my faith in Marshall CODE products.

Do you have any solutions?

Hi,

I have a CODE50 (1 week).

After editting a preset, I click and hold the exit/store button to save the changes I made. The changes are stored but the CODE then "freeze".. no sound, no change possible. After switch off/on, everything is back to normal. The preset is updated.

Same thing is happening when I store the preset in the footcontroller.

Is that "normal"? Am I doing something wrong? I presume that I'm not supposed to do a switch on/off everytime that I want to store a present change...

Thanks in advance. ? ? ?

Hello, All:  I have a CODE 50, about 18 months old.  I usually play a "clean" preset, like JTM45, and when I take a break from playing and come back, the preset sounds like it has had distortion induced and/or gain set higher.  This can happen in just a few minutes, or when I leave the amp turned on overnight.  To rememdy, I turn the preset selector know one click right or left, and it clears it up.  I've heard of one other person who has this problem, too.  Anyone else out there experience this?  If so, do you now of any "permanent" remedies?  TIA!

Is there any place to request presets?

Salve a tutti ho un Marshall 25 code.Il problema è  che quando sono attivi i preset in sottofondo si sente un fruscio continuo e interferenze più alte del suono della mia guitar.  Come posso risolvere il problema. 

Grazie

I have/had a Code 50 that was crashing when I saved a preset. I called Marshall support and they arranged for the amp to be collected. They called me a few days later and said they're experiencing the same issue, but they didn't have the part they need so they sent me a brand new one.

However, I've just received the replacement and it has the same issue. The man I spoke to on the phone said it had been tested before they sent it to me so I re-read the manual to check I wasn't doing anything wrong but I'm certain I'm not. 

I've uploaded a video of the issue to youtube here: 

EDIT: Looks like links aren't allowed. It's at youtube dot com/watch?v=HWUFDVkAN2Y

I've posted this message on here, because I first emailed contactus@marshall.com but didn't receive a response. When I phoned the customer services number the man I spoke to arranged collection straight away which was great but I'm not sure how to proceed now that the replacement also has the same issue.

I love the Marshall brand but I'm not confident I won't have the same issue with another replacement. I can't return it to the retailer either because I first purchased it over a year ago.

Any help would be appreciated. Thank you.

My new code 100 downloads presets. But as soon as you shut it off the new preset dissapears. I save it I sync it with the correct cable connected. Every time it fails to work properly. The pre loaded presets are unusable for the most part. Most are strange unusable things or the volume is so low its inaudible in a band setting. I have watched every tutorial i can find. Nothing works. paid 550 bucks for a product i can't use. i will likely never buy marshall again. constant noise in the amp. just a horrible experience. My little mcg whatever it is marshall is better than this thing

Hi all:

Love the code.  BUT had a couple of basic questions( I think).  THANKS for any answers the community may provide!  

1)  Does creating my own preset overwrite the one I've selected?

- Is there a means to KEEP all 100 and simply add my own library or presets?  

2) Is there a base preset that is the AMP in its essential or basic state from which I can build new presets?  

I've come from a long line of Marshalls,  Most of which are the kind that you just turn knobs and make sounds!  

I hope this is a really easy fix - I am pretty sure I have missed something really basic so thanks for any support.

I have used Gateway to download new presets and reorderd them as on the tuition video. However, this new order is not showing on my Code head and is not available unless I am connected via a cable.

How can I fix this as I do not want to be constantly reliat on fiddling with my phone?

Interested to know if anyone has a preset to give a harmonica a Chicago blues sound?

Hi Everyone,

I recently just got my Code 25 after many months of waiting for it to be back in stock. I'm loving it! There is so much to play with and so many different tones to explore.

I connected it to my phone and I love the feature of adjusting the settings with my phone. However, when I tried to download presets from the website, it won't let me.

I just wanted to ask, must the amp be plugged into a PC/Laptop in order to download the presets from the website or can this be done with just your phone?

The only reason I ask, is my laptop is very outdated and given that you can do everything on a tablet or phone these days, Iv'e never had the need to buy a new one.

Any help would be great as Iv'e some awesome looking presets I would love to try out.

Thanks.

My brand new Code 50 is crashing after saving presets on amp. The firmware is the latest version 1.44. I applied the factory reset and the presets reset but neither were been helpful to fix this issue. After crashing, there is no output sound.

I've had my Code 25 since xmas without issue until a couple of weeks ago when a strange sort of crowd clapping sound started whenever I would use reverb and the delay sounds like an old 8-bit arcade game. This is across all presets and settings. Updated the firmware but no change.  Any suggestions?

I am not able to use the product in a minimally satisfactory way due to the following problems and difficulties:

- It is not possible to change the order of patches saved in either the hardware or the mobile application. There is no way to back up the saved patch set;

- The foot controller only controls the patches of blocks 1, 2 and 3. I explain: the FS only handles A1, A2, A3, up to J1, J2 and J3, which totals only 30 patches out of the 100 available. It is not possible to handle patches numbers 4 to 10, 14 to 20, 24 to 30, 34 to 40, etc.

- The unit is crashing during patch editing directly on the hardware (I have videos with the evidence).

Marshall Team, we need your support to resolve this, please! Thanks!

My Code25 over the last few months, has started to suffer from the volume suddently dropping. It doesn't seem to matter what preset I am using, though the main culprits seem to be the Jubilee Gain with the classic 100w power amp setting and 1960 cab. When it occurs, I either have to come out of the preset, try different presets by pressing the various buttons on the PEDL91009, or by turning the amp off and on. This doesn't happen every time I use the amp, but enough to be an issue, especially when out gigging. I am on the latest firmware of 1.44

An example of the problem can clearly be heard on this recording of a recent practice session. It start at full volume, then just drops considerably.

?

Is this a known issue? Is there likely to be a future firmware update which may adress it?

Most times on my Code 50 when I save a preset I have to switch my amp off and then back on again because the sound stops coming out of it. I can't even scroll it through different presets at all. It's pretty annoying to deal with

Hello everyone, I own the Marshall CODE 100H and CODE 212 cabinet.I really love this amp, but I find the MY GATEWAY web page interface to be somewhat awkward to use. The following are issues that I would like to see changed.

1) On the My GATEWAY web page, the preset list at the top is arranged by columns (as it should be), but the MY LIBRARY list below that is arranged by rows.

?

2) There is no indication in the MY LIBRARY section on the MY GATEWAY tab whether a preset is or isn’t in the MY GATEWAY list.