Questions
Showing results 81 to 100 of 236
0

votes

1

answer

584

views

Hi all
 
I have a CODE 100 half stack (100H + 4x12 cab) AND a CODE 100 2x12 combo, which just arrived today.

I was expecting the two CODE amps to work together on USB, so I can get 2 guitar traces into my Mac in parallel. Unfortunately I'm disappointed to see that Mac will only see ONE CODE at a time. Looks like they both have the same device ID which creates issue on the bus?

Is this an actual bug? If so, please remove this limitation via firmware update because it would definitely make sense to have more than one CODE connected to the computer without needing additional hardware such a sound interface.

edited 07 Jun 2019 at 09:27 AM

Marshall

asked 22 May 2019 at 02:55 PM

Matt Marlow
1

vote

4

answers

800

views

Hi Marshall,

The last firmware update broke the bluetooth autoconnection issue and it has been more than a year and a half and you never updated it. Last firmware update was at Oct 2017, so I made a decision, I posted my Marshall Code 25 on Marketplace so I hope I can get rid of it and get an amp that works properly or at least works as advertised.

I hope you fix the bluetooth issue before you loose more customers. I think I will never buy a Marshall product again.

asked 15 May 2019 at 07:48 PM

Julio Guerrero (1)
0

votes

2

answers

438

views

Bonjour,

I have updated the firmware of my CODE100H, but it remains on "Ready for update"
The computer displays the display "Restarting CODE please wait"
I restarted the update but the problem remains.


In advence, thank you for your help.
Walter


 

asked 13 May 2019 at 09:36 AM

Walter Bruder
0

votes

1

answer

742

views

I'm using USB on my Mac and the Mac sees the Code and allows me to set the speaker to it.
When I pull up a Youtube video and start it the video will play for about 5 seconds and then halts.
It's almost like something else is intercepting it. It basically locks up and I have to close the browser.

Same issue when using the Code 25 as input device on Mac for Garage Band. It recognizes it but when I record
upon playback the sounds are scratchy and unusable

This Code 25 works on my Windows Machine both ways as Input and Output device flawlessly

I have installed the latest firmware so that is not the issue.

Any ideas on what it might be causing the problem on the Mac?

--Pat Brown

asked 05 May 2019 at 04:55 AM

Pat Brown (25)
0

votes

0

answers

429

views

How can i  download the firmware utility. Have a look on the informations code errors.

The following properties have been set:
Property: [AdminUser] = true {boolean}
Property: [InstallMode] = HomeSite {string}
Property: [NTProductType] = 1 {int}
Property: [ProcessorArchitecture] = AMD64 {string}
Property: [VersionNT] = 6.1.1 {version}
Running checks for package '.NET Framework 3.5 SP1', phase BuildList
Reading value 'SP' of registry key 'HKLM\Software\Microsoft\NET Framework Setup\NDP\v3.5'
Read integer value 1
Setting value '1 {int}' for property 'DotNet35SP'
The following properties have been set for package '.NET Framework 3.5 SP1':
Property: [DotNet35SP] = 1 {int}
Running checks for command 'DotNetFX35SP1\dotNetFx35setup.exe'
Result of running operator 'ValueGreaterThanEqualTo' on property 'DotNet35SP' and value '1': true
Result of checks for command 'DotNetFX35SP1\dotNetFx35setup.exe' is 'Bypass'
'.NET Framework 3.5 SP1' RunCheck result: No Install Needed
Launching Application.
URLDownloadToCacheFile failed with HRESULT '-2146697208'
Error: An error occurred trying to download 'https://my.marshall.com/downloadfiles/firmware/MarshallFirmwareUpdateUtility.application'.

asked 06 Apr 2019 at 04:35 PM

Patrick GAUDIN
2

votes

5

answers

1.4k

views

asked 26 Mar 2019 at 08:50 PM

Pat Brown (25)
0

votes

5

answers

586

views

hi support

why do not you solve this problem???

my hardware:

Iphone X, iOS 12.1.4

Ipad Pro, iOS 12.1.4

Marshall Code 25, Firmware 1.4.1, date of purchase 12.03.2019

edited 22 Mar 2019 at 10:31 AM

Jens Lubo (2)

asked 22 Mar 2019 at 09:58 AM

Jens Lubo (2)
0

votes

1

answer

804

views

My CODE 25 connects to my PC via both through MIDI in Chrome and through the Firmware Update Utility but it refuses to do anything but sit there while the gold loading circle just spins and spins. I've left it for upwards of 30 minutes. I'm unable to click on check for updates or anything. Tried rebooting a few times, tried turning blutooth off while doing it, etc. My amps current version according to both the amp and the app is v1.3. Any suggestion on what to try? Should I do some kind of factory reset to the amp and try again?  Any help or suggestions would be appreciated.

As a side note, I'm also unable to "download preset to amp" to test it out even though it's giving me the go ahead to do it on the preset site. I'm sure the issue is connected to being unable to update the firmware.

Thanks!

asked 21 Mar 2019 at 04:15 PM

Brett Ewaschuk
0

votes

0

answers

627

views

Hi, Marshall team!

Is it possible to add graphic or parametric (or both) EQ in the future firmware update?

asked 14 Mar 2019 at 03:48 AM

Denis Moysienko (85)
0

votes

3

answers

898

views

When I update my firmware on my Code 100H  I get the 1.41 update but it continues to update backwards to 1.11 and I cannot stop the update at the new 1.41 update..When I turn the amp back on it shows 1.11 not 1.41.  ???

How do I get the new update alone?

asked 09 Mar 2019 at 08:24 PM

Gerald Harvey
0

votes

1

answer

699

views

Hi I have a CODE 100 half stack (100H + 4x12 cab) AND a CODE 100 2x12 combo, which just arrived today.

I was expecting the two CODE amps to work together on USB, so I can get 2 guitar traces into my Mac in parallel. Unfortunately I'm disappointed to see that Mac will only see ONE CODE at a time. Looks like they both have the same device ID which creates issue on the bus?

Is this an actual bug? If so, please remove this limitation via firmware update because it would definitely make sense to have more than one CODE connected to the computer without needing additional hardware such a sound interface.

Please let me know asap thanks.

asked 08 Feb 2019 at 03:27 PM

Lele X (14)
3

votes

2

answers

992

views

I bought the combo yesterday and it's full of bluetooth bugs - looking now at the FORUM my impression is that the support doesn't care about it.

- No automatic bluetooth connection - iPHONE - I am having always to force Iphone to "forget" the AMP and pairing it again... each time...

- MAC IOS , When I try to connect the bluetooth in my MAC, it makes the system crashes, mouse and keyboard stop working... there's no were to get the necessary code to bluetooth connection...

DO WE HAVE PLANS FOR A NEW FIRMWARE TO BE RELEASED SOON ? PLEASE

 

asked 31 Jan 2019 at 11:33 AM

alexandre fabro (3)
2

votes

2

answers

963

views

Actually I'm totaly not interested in bluetooth connection, but of course I understand that it might be an essential prolem for some people...

But there are some other problems I'd like you to find good solution for.

1. Master volume. From 0 to 10% there is almost no sound, over 10% it becomes very loud. 

2. Decreasing sound level with Volume pot results in decreasing USB signal level - not acceptable for players using USB output for recording in DAW software. It would be nice if for clean preamp gain at 2 and volume at 3  give recording level about -6 dB, now it is about -36 dB... 

Best regards, Jacek.

P.S. What is a frequency range of CODE 25 speaker?

 

asked 24 Jan 2019 at 11:09 AM

Jacek Klimkiewicz (170)
3

votes

2

answers

792

views

No automatic bluetooth connection after firmware update.

Please solve this problem.

Or support firmware rollback!

asked 24 Jan 2019 at 06:38 AM

Jay Jo (3)
3

votes

3

answers

835

views

 

I have already asked twice about Bluetooth connectivity issues.

https://my.marshall.com/forum/question/1647/how-long-do-i-need-to-wait-for-code25-firmware-with-bluetooth-issue-solved?filterType=recent&myActivity=True

and

https://my.marshall.com/forum/question/1308/there-is-a-problem-with-the-bluetooth-connection-since-the-firmware-update.?filterType=recent&myActivity=True

I've been asking questions for over 10 months already, and it's been a year since you released the firmware.
I am already anticipating your answers.
Do you plan to update the firmware?

This is really ridiculous. If you do not have any more updates, I hope you will be able to roll back to the previous version of firmware.
Previous versions did not have this problem at all.

edited 21 Jan 2019 at 04:36 AM

Jaehwan Shin (24)

asked 21 Jan 2019 at 04:35 AM

Jaehwan Shin (24)
1

vote

0

answers

778

views

1) Bought Code new, when released, USB port was loose and wont connect. Cant do Firmware or recording via USB. How to get service?

 

got at Guitar Center San Mateo Ca. When first released, hadn't ever really used USB, but realizzed it is messed up, like port is disconnected or broken. USB is wiggles and no connection. 

 

2) Cant get Gateway to Recognize tye Amp while BT stream audio okay. tried all steps from this site cleared phone and cache, removed and reinstalled, no diifference. Multiple versions of Android. 5 to 8.

Thanks,

James

asked 01 Jan 2019 at 07:22 PM

James Graham (12)
0

votes

1

answer

790

views

I am experiencing terrible interference when trying to use my Code 50  via Bluetooth / Gateway (Apple) App while recording on my Mac in Logic Pro X.  I am using a microphone to record the Code 50 and using the Bluetooth Movies series world to change patches.  The clicks/pops/noise/interference is loud enough to interfere with the recording process.  Perhaps a DESKTOP (Apple) Gateway App via Code USB might be a solution for all users experiencing similar issues?   I am running the most current Firmware.  Any current solution to my noise issues? 

Thank you. 

edited 17 Dec 2018 at 06:02 PM

Saloni kamalsagar

asked 16 Dec 2018 at 11:46 AM

Saloni kamalsagar
0

votes

1

answer

920

views

i purshesed marshall code 25 about 8month back, now when i turned on all binking lights are blink and than off... after on no lights are blinked in any presets... reset amp, update firmware... not done anything!! atteched some of pictures!!

asked 12 Dec 2018 at 08:13 PM

Soumyadip Roy
0

votes

1

answer

774

views

I've had my Code amp for a couple of weeks and managed to connect it to my iPhone which is running the latest ios 10.2.1.  I also got it to connect to a brand new Samsung Galaxy Tab A running Android 6.0.1.  The connection didn't always work and sometimes dropped out.  I've updated the Amp to the latest firmware to hopefully cure the connection issues and now my phone and tablet just can't detect the amp at all.  I've tried turning on and off, resetting everything, forgetting the device etc. etc. but it's like the amp just doesn't have Bluetooth.  As no device can see the amp then Gateway just isn't possible to use as it also can't detect a phone or tablet. My devices can see each other but it's like the Amp just doesn't have Bluetooth.  I've also tried searching for it with an Ipad but this also couldn't see the Amp ?  It looks like the Bluetooth has died on the Amp but thought I'd ask if anyone has any ideas of anything to try or otherwise I'll have to take it back to the dealer and either try another one or replace it with a Fender Mustang.  It's a good amp but seems to have to many glitches at the moment looking at the forums.  I'll give it one more go though if anyone has any suggestions to try.  Any ideas anyone ? Many thanks for reading.

Thanks for the responses.  I think it is a hardware issue though with the bluetooth just not working on the Amp.  It doesn't seem to matter what device I use the amplifier just isn't visible to anything ?

 

edited 11 Dec 2018 at 09:01 AM

Marshall

asked 10 Dec 2018 at 04:32 PM

jaison pandey
0

votes

1

answer

768

views

As pointed out in these blogs the Code series locks up during editing and doesn't have an app for Mac users. These issues go back to al least June of this year. When is Marshall going address these issuse other than saying "a solution is coming soon?" I recently purchased a Code 50 but I am not going to hold on to it if Marshall is not going to support it. 

 

asked 09 Dec 2018 at 01:11 PM

jaison pandey
Showing results 81 to 100 of 236
Loading - please wait...