Questions
Showing results 81 to 100 of 114
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I've owned the new Code 50 for only a few days so I'm still a novice navigating through all the features. I'm just getting into using the My Gateway app from my Iphone and noticed when I'm connected to the amp through Bluetooth and I have the "blue" presets showing on the app which are completely different than the presets I see on the amp when I'm not connected through the Gateway app. So for example when connected through bluetooth I see preset 00 as EL34 Heaven on both my phone and on my amp,  and when I'm not connected through bluetooth preset 00 is JTM Chill. I like the settings on the gateway app much better than what I have for presets when just using the amp without bluetooth. I guess what I'm trying to do is find the easiest way to say replace 00 JTM Chill with 00 EL34 Heaven so I can have 00 EL34 Heaven on the amp without having to connect using the gateway app? I've look at other questions and cant seem to find this answer. Is this the sync function?? Thanks in advance. 

 

asked 24 Feb 2019 at 04:49 AM

Ron DeMartino
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0

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761

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Hi, I'd installed the Marshall Gateway app at my iPod Touch 4G 32GB with iOS 6.1.6. and the app everytime closed a few seconds after starting. Whats the matter? ... No problems with bluetooth connection to my Marshall Code 25 for music listening. Please help me! - Thanks.

asked 13 Jan 2019 at 03:05 PM

Udo Hertweck
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6

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1.5k

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Gateway app working well except for playback. It crashes every time I tap to load a track. I have a purchased song (from iTunes) ready to go. Am I missing something?  Apple iPhone 8+ and Code 50 

asked 31 Dec 2018 at 01:28 PM

chris adams
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1

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1.1k

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I've had my Code amp for a couple of weeks and managed to connect it to my iPhone which is running the latest ios 10.2.1.  I also got it to connect to a brand new Samsung Galaxy Tab A running Android 6.0.1.  The connection didn't always work and sometimes dropped out.  I've updated the Amp to the latest firmware to hopefully cure the connection issues and now my phone and tablet just can't detect the amp at all.  I've tried turning on and off, resetting everything, forgetting the device etc. etc. but it's like the amp just doesn't have Bluetooth.  As no device can see the amp then Gateway just isn't possible to use as it also can't detect a phone or tablet. My devices can see each other but it's like the Amp just doesn't have Bluetooth.  I've also tried searching for it with an Ipad but this also couldn't see the Amp ?  It looks like the Bluetooth has died on the Amp but thought I'd ask if anyone has any ideas of anything to try or otherwise I'll have to take it back to the dealer and either try another one or replace it with a Fender Mustang.  It's a good amp but seems to have to many glitches at the moment looking at the forums.  I'll give it one more go though if anyone has any suggestions to try.  Any ideas anyone ? Many thanks for reading.

Thanks for the responses.  I think it is a hardware issue though with the bluetooth just not working on the Amp.  It doesn't seem to matter what device I use the amplifier just isn't visible to anything ?

 

edited 11 Dec 2018 at 09:01 AM

asked 10 Dec 2018 at 04:32 PM

jaison pandey
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1

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960

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Hi there

I recently bought a code 25 and am inlove with the amp. One problem your app does not work on IOS. I have not tested it on android devices as I don't own any Android devices.

The app opens and everything but the sign in procedure does not work

Please fix your app!!

asked 08 Dec 2018 at 06:06 PM

Corné Opperman
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1

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One of the most potentially apepaling feature of the CODE amp system, the ability to change and store settings with bluetooth technology from my iphone, simply does not work. How does this sor tof problem reach ghe masrket in the first place. And MArshall's response, "We're working on it" for over a year is not reassuring.

Marshall:  How about an honest response like, "it can't be fixed" or "an update will be launched in the next 30 days" ?

asked 24 Sep 2018 at 10:18 AM

Ron Caimi (1)
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1

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2.3k

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When I download presets from the My Marshall website, how can I then transfer/import them to either the Gateway on my iPad, or to the Code 25 amp itself?

I can control the amp from the iPad, but it will only let me use the 99 presets already loaded.

 

 

asked 20 Sep 2018 at 04:29 PM

Nick Robertson
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2

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2k

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Hi,

I listen to music through wifi/spotify on my Marshall Acton. The past few weeks I notice occasionally that it will turn on and play randomly. This sometimes happens very early or late at night at very loud volumes to the point where I've had to unplug the speaker when I'm asleep. I've now debugged the issue to an unknown bluetooth device connecting. I can see it is some kind of DESKTOP device (which I don't own); I see it pop up occasionally on the ios app as connected. 

It must be a neighbor in my apartment complex either doing this on accident or pranking me (doesn't really matter). But I can't seem to stop it. I don't use bluetooth and have never connected to the speaker via bluetooth. Can I disable bluetooth or somehow reset it to stop the unknown device from connecting? I love the speaker otherwise but it's a huge hassle to have this issue. 

Thanks!

asked 01 Sep 2018 at 02:14 AM

Tyler Sorensen
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1

answer

861

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I'm able to pair my iphone with code 25 amp. But when I get into the gateway app in my phone, the connect button doesn't show up. I try to connect the amplifier through "menu" -> "Code", but no amp shows up. Please let me know how I can fix the issue

Thanks in advance

asked 28 Jul 2018 at 04:01 AM

Ruben Andino
7

votes

2

answers

1.6k

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I see that the Bluetooth issue I am experiencing has been going on for some time now. I just bought this amp but I wouldn't have had I known how frustrtating it was going to turn out!

The whole appeal of this amp was that I could sit back with my phone or ipad and diddle with the settings peacfully. But no, you can't do that becasue first  you have to pair the amp and phone/ipad EVERYTIME you want to use the gateway app. 

Come on guys, really this is ridiculous. How many other people are complaing about this very issue. You can't sell a half baked product and not fix it. At very least allow us to roll back to the previous firmware. 

asked 27 Jul 2018 at 06:23 AM

David Hassell (7)
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votes

1

answer

773

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Hi, I have successfully been able to pair my Iphone 5s to the Code 25 2 times now, and when I try to connect my gateway app to the amp, it never finds it. I've tried till I'm blue in the face, and they just will not connect to each other......frustrated!  TY

asked 23 Apr 2018 at 11:04 PM

Ronald Samek
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2

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1k

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It seems that my phone is connected via Bluetooth,

but on my iphone SE I do not see a connect block on the Gateway

only  a scan for amps block and this does not do anything.

 

Help

asked 14 Apr 2018 at 03:29 PM

andy palmer smith
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3

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1.4k

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So I bought a Marshall CODE 50 a bit ago, and with nearly device I've tried - there seems to be a lot of issues with getting the gateway app to connect to the amplifier in general (most of the time it doesn't work - despite pairing just fine). 

I've tried this on the Samsung Galaxy S8, iPad 5th generation, iPhone 7+ - The connection issues seem to stem from the apps use of Btle on these devices. 

To experiment, I built an application that connects to the amplifier via bluetooth for Windows, and issues commands to the amplifier through the PC. This application uses a "classic" (SPP /RFCOMM) socket connection to send commands. The application works perfectly fine via this means - it can be seen running below: 

As an experiment - is there a way to force the mobile applications (if it isn't using a btclassic / rfcomm connection) to use a btclassic connection as opposed to btle? 

Thanks and all the best, 


Michael Mendelson

Principle Engineer, Pulse Interactive

Lead Software Engineer, Pirahna Bytes RED

edited 13 Apr 2018 at 11:01 PM

michael Mendelson (11)

asked 10 Apr 2018 at 04:53 AM

michael Mendelson (11)
0

votes

2

answers

950

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I need some help with the Bluetooth connectivity.  I hold down Reverb/Power on the amp turning on the Bluetooth feature and I tell Gateway to Scan for Amps and I get nothing.  My Iphone Bluetooth is on.

asked 06 Apr 2018 at 05:59 PM

Kevin Gibbons (2)
0

votes

1

answer

1.5k

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I have an iPad 2. I can connect my Code 50 via the iPad's bluetooth settings. It pairs perfectly fine. But when I try to connect to the amp in the Gateway app, nothing happens. I can't see the amp and can't connect to it. Is there a fix for this?

asked 11 Jan 2018 at 06:14 AM

Christopher Spagnuolo
0

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1

answer

7.4k

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I just bought the CODE 50 and like it alot; I also have the GATEWAY APP on my phone.

(FYI: I literally must have 25-30 other Top Notch Amps- MARSHALLS / SOLDANO / HUGHES KETNNER / LINE 6 etc;

But I needed something very small for some of the tiny gigs we do; and I feel the CODE has better "Sounds" than my Fender Mustang GT - was using)

MY QUESTION:

-I just created 15-10 CUSTOM PRESETSon the CODE. They are obviously saved on my CODE 50 AMP ....as Presets 1 -25;

-BUT: HOW DO I ALSO SAVE/STORE THEM  TO MY GATEWWAY IPHONE APP???!! (aka; so I don't "lose' them, in case I want to use on another Code Amp, etc.?)

(Basically I'm afraid if I do it wrong; I'll restore the Factory Presets onto my Amp and all my work will be lost!)

-AND; if I do that; will MY PRESESTS  stay in my "APP"; even when the Amp is turned off and not connected to App?

Please let me know and thanks  (and any other Suggestions or INTEL!)!

Dave Saul

ELECTRIC DUDES - NY

asked 07 Jan 2018 at 02:08 PM

Dave Saul
3

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3

answers

1.7k

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My CODE 50 will pair with my iPad, after some difficulty.

However, all it does is let me hear my email notifications through the CODE! It will NOT pair with Gateway ever!

This is a big deal because access to the amps controls is impossible without a remote connection. I'm sorry, but the control layout is a POS if you must rely on the amp interface. Who sits on their amp when practicing or gigging? The top position was a TERRIBLE IDEA! Fire the idiot(s) who came up with that disaster! The Bluetooth MUST WORK AND BE RELIABLE in order to make this amp useful!

I have followed your tutorials and cannot waste 30+ minutes monkeying around with this junk every time I attempt to use it! I have even deleted and re-installed Gateway with it paired with the ipad with no change.

Look, I don't care if you have Jimmy Page locked up inside this thing, if you cannot offer a solution for the Bluetooth issues, it's going in the bin!

asked 27 Dec 2017 at 07:26 PM

Scott Owen (3)
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0

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875

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Hello Marshall Team,

I traid pairing with iPhon7 ios 11.2, this works well, can use gateway app with success.

If I switch off BT on my Iphone and later switch on BT, BT connection establishes again and gateway app works.

If I switch off power code25 and later switch power on again, BT connection doesn't come back, no blue led on code25.

According FAQ BT should come back on code25 with same pairing code to re-estrablish the previously paired BT connection.

As workaround I have to delete the BT Device from my iPhone and start BT on code25 (keys REV/POWER on code25) with new pairing.

Is this a known issue ?

please let me know. I have already updated to last FW 1.11/1.41

Thanks and best regards,

Peter

 

 

asked 14 Dec 2017 at 07:00 PM

Peter B (2)
0

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2

answers

1.9k

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I am connected to my Code 100H via bluetooth and using Marshall Gateway app and trying to play a song using the playback feature and the song will not play. My music library was found and I can pick the songs ok and they appear in playback, but will not play. I just wonder if this has anything to do with Apple Music?

I am using my Ipad and also tried with my Iphone 7.

Frustrating, please help!

asked 08 Dec 2017 at 02:42 AM

Randy Tilton
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0

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1k

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I am having a problem when I am using bluetooth on my ipad the gateway app will freeze right in the middle of editing a preset. I am not sure if it is a bug or if its my device, but ive tried reconnecting the bluetooth for my amp and gotten the most recent update. So if someone can help me out that would be awesome.

edited 15 Dec 2017 at 12:51 AM

Trent Cannon

asked 03 Dec 2017 at 09:04 PM

Trent Cannon
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