I am having a problem when I am using bluetooth on my ipad the gateway app will freeze right in the middle of editing a preset. I am not sure if it is a bug or if its my device, but ive tried reconnecting the bluetooth for my amp and gotten the most recent update. So if someone can help me out that would be awesome.

This amp sounds nice, and I really want to play with the tones, but I lack a compatible phone for it. I have an LG stylo2,  but I also have two macbooks, an imac, and hackintosh. I even got the bluetooth to work on the hackintosh. The play store keeps giving me the error that "my device is not compatible with the software." Followed the instructions to get it on, but to no avail. So, I'm stuck hoping that Marshall gets the message and develops some iOS software for this thing. So, what do you say?

Ive had this amp five days now and I’m totally frustrated!

Here are my issues:

• Bluetooth Connectivity

The amp loses connectivity with the MyMarshall app constantly!  I’ve followed the instructions.  I’m sitting less then a foot from the amp, yet it loses connectivity from both my iPhone and two different iPads.  It literally takes me 15-20 minutes to get the thing connected, reconnected, and then, BOOM! Again, the sound changes settings on the amp mysteriously, this after taking 15-20 minutes to get the sound and effects exactly the way I want it.  I can’t save the setting, because it disconnects the app from the amp, even though it says on the amp and my iPad settings, that I’m still connected.  Utterly frustrating! It also limits what time I have to practice because I’m spending most of that time trying to get it reconnected and sounding right again.

Also, after following the directions explicitly, I still have to  reconnect the Bluetooth from scratch every time.  The app sucks.

• Apple OSX /iOS compatibility

Guys, Your the best amp manufacturer in the music world.  The music world is OSX/iOS based. Get your brilliant minds together and allow for the amp to be Updated via Apple products!

• The amp and application

This is a great sounding amp, I’m enamored with the sound as I am with most Marshall Amplification products and the price well within reason, but not just the app is HORRIBLE, but also the effects are also less then desirable.  I just can’t seem to get chorus, phase, flanger or echo sounds to my tastes and desires.  Same with the auto wah.  I just can’t believe you can’t duplicate the same great sounding effects as you have in many of your solid state amps.  

I’m hoping you can help, if not, this amp is going back in the box and being returned.

Do the patches download to your iPhone for use in the gateway? Or do you have to have the USB connected and transfer via laptop to the amp? 

Hi

I’ve used my Code 50 for the first time since updating my iPhone to iOS 11 today, and the Bluetooth connection is dropping every few seconds. I have to close the app, turn Bluetooth off and on and reopen the app. Then it drops again. I never had this problem before updating my iOS.

Has anyone else seen this? 

Just got the amp a week ago, still playing around with it. Have iphone 7 the app wouldn't stay connected, so am using ipad air app and connection is fine. Hasn't dropped yet and reconnects when amp is turned back on no problem. The problem I do have is when I practice at night and find a setting on a preset I like, but not wanting to 'save' it yet, when I turn on the amp the next morning the app 'restarts' and setting I used the previous night is set back to the first one on the amp "Heaven" or whatever it is. 

Weird thing I can use on and off throughout the day, turn amp on and off, and everything is as I left it, no problem,  both app and amp. The problem seems to happen overnite, the next day the app links up to the amp and it goes back to the first preset, Heaven,  when I want to have it as I left it the night before. Is this an amp setting, an app setting or am I too stupid to figure it out. Logic would be if I turn off and back on during the day and my last setting is there as I left it the same should happen when I turn it on in the morning. Note: I'm new to this amp and don't want to edit or save presets yet, and would like to avoid for time being.

thanks!

I found several presets on MYMARSHALL for Jimi Hendrix and Led Zeppelin and some others while browsing on my PC.  I added them to "my library" and then opened the MARSHALL GATEWAY app, logged in and hit SYNC NOW.  But the 9 presets I selected do not sync with my iphone.  What am I doing wrong, or is what I am trying to do not possible?  Thanks.

I bought this amp a few weks ago and all was well with connecting to my Iphone 6s, both on the main bluetooth of the phone and the gateway app. 

Then a few weeks later I tried to connect my phone and since then I only recieve the message: 'Connection Unsuccessful, make sure "CODE..." is turned on and in range'. I continue to get this message despite the amp being turned on and in range. 

In addition, the amp can be connected to on other devices such as my friedns iphone and my pc.

So far I have followed the proceedures suggested of the correct sequencing, but this problem seems to be more deep rooted. 

Please help!

 I purchased the code 50 amp in February and installed the Gateway app on my iPhone iOS 10 and the playback feature worked great. I currently have a Gateway app software 1.4.1 . Several months ago I realized that the playback feature did not work.  I wasn't sure at first if it was an update on the iPhone software but I figured it was probably a common problem and would be fixed shortly but it has been several months now and still having the same problem.   I also  tried the app on a different iPhone that had a different software version and had the same result. It looks like a similar problem was happening on the Google play app version and was fixed with the 1.4.2 software.  The playback feature can be selected and you can pick a song out of my library but it will not play. 

Hi,

I am happy owner of CODE 25 for almost half of the year. 

I love to play with it but I have frustrating problem with connecting Gateway app to it.  Bluetooth connection works fine immediately after switching on the amp my iphone is connected, no problem, but then Gateway application connection to CODE drops after while.  Then I need to go through connecting  all over again, this I switch of Bluetooth on my phone and after swithing it on again and relaunching Gateway I'm connected to CODE. Unfortunately after few minutes the connection breaks again. And at all time my Iphone is connected properly via Bluetooth to the amp! So I'm reconnecting again and again and again...Quite annoying.

Any kind of advice for remediation of such issue is mych appreciated.

Regards,

Krzysztof

I've had my Code amp for a couple of weeks and managed to connect it to my iPhone which is running the latest ios 10.2.1.  I also got it to connect to a brand new Samsung Galaxy Tab A running Android 6.0.1.  The connection didn't always work and sometimes dropped out.  I've updated the Amp to the latest firmware to hopefully cure the connection issues and now my phone and tablet just can't detect the amp at all.  I've tried turning on and off, resetting everything, forgetting the device etc. etc. but it's like the amp just doesn't have Bluetooth.  As no device can see the amp then Gateway just isn't possible to use as it also can't detect a phone or tablet. My devices can see each other but it's like the Amp just doesn't have Bluetooth.  I've also tried searching for it with an Ipad but this also couldn't see the Amp ?  It looks like the Bluetooth has died on the Amp but thought I'd ask if anyone has any ideas of anything to try or otherwise I'll have to take it back to the dealer and either try another one or replace it with a Fender Mustang.  It's a good amp but seems to have to many glitches at the moment looking at the forums.  I'll give it one more go though if anyone has any suggestions to try.  Any ideas anyone ? Many thanks for reading.

Thanks for the responses.  I think it is a hardware issue though with the bluetooth just not working on the Amp.  It doesn't seem to matter what device I use the amplifier just isn't visible to anything ?

Can the CODE series amps be accessed via laptop? Or is Gateway for iOS and Anroid use only?

100 presets is more than the avaerage human brain can handle, 5 +/- 2 is the old adage.  The Gateway app when active and syncing with the amp displays "Tap to sync" after the first few preset entries.  So you can't efficiently scroll through the presets. Is there a preset listing anywhere on the Marshall Website a customer can print out?

In a future release of the ios app the presets managed by group such as a catagory/folder entry would be nice, e.g. Metal, Clean, Rock, etc ...

Thanks

I bought a Code 50 today and I'm very pleased with it apart from one thing – I downloaded the Gateway app (1.2.7) for my iPhone 6 running the latest version of iOS (9.3.3) and no matter what I try, I can't get the app to connect to the amp. The amp is set up in bluetooth pairing mode, I've hit the "scan for amps button" on the app so many times my finger is about to fall off! I've restarted the phone numerous times, restarted the amp, you name it. It won't find it. Any advice appreciated!

I have an iPad 2 with 64 GigB and G3, using iOS v.7.1.

Downloaded Gateway. Pairing not possible most of the time, even when I put the iPad right on top of the Code 25 amp.

When paired, the Gateway software does not recognize the pairing and does not show a Bluetooth device  indication on the bottom left corner. Go to set up, menu shows no Bluetooth connection even after the pairing was successful. Hit the Scan button but, nothing happens.

Please help. Thanks!