bluetooth wont connect with my code 50 it connects for audio but cant acess amplifier settings and parameters keeps showing passkey code on my phone but wont let me enter the passkey code anywhere tried everything still wont connect to amplifer to acess my code 50 HELP!!!!!!! Jimmy Rumsey

Woburn  speaker wont play loud volume when connected via bluetooth, but sounds normal when connected via optical1.

Hi, 

I just recently got the Monitor 2 headphones and everything is fine when I connect it with my Phone. But when I connect it on my PC via bluetooth and play something on Youtube, output sound is like choppy but when I connect it via cable sound is very clear. May I know if anyone encountered this and have any solution.

Thank you

I have the Marshall gateway app, a multieffects pedal, a interface Focusrite and a accustom guitar but I can’ get any sound out of the speaker! Help!!

Hi, 

Today i'm going to buy used Marshall Major 3 Bluetooth Headphones and since i'm buying used ones  and not from official store or official retailers, I want to know is there a way to check serial number of the product to be sure if it's fake or origianl headphones?.

also if you can provide guidelines how to differentiate Genuine Marshall Major 3 Bluetooth from Fake ones that would be great.

Thank you beforehand

My new Code 50 Amp won't connect to my iPad. They are paired via Bluetooth, and Gateway detects the amp. When it tries to connect, it perpetually displays 'Connecting........'

What am I missing?

The Marshall bluetooth application cannot detect my new Monitor II ANC headphones.

What to do? 

Regards.

Eugene

Dear All,

I have recently received the Marshall Acton 2 speaker which has a very good sound and design!

However it works only on my IOS phone, under Windows 10, I can pair the device but get's a message of battery low and cannot choose it as speaker.

Any tip or help?

I reset the bluetooth already a few times

BR Martie

Hi,

I just got my Monitor II ANC and found out the headphone cannot detect by the Marshall Bluetooth android app. Which Bluetooth connection to my phone is perfect.  

Anybody having this issue recently?

Regards,

Tommy

I have a xiaomi redmi note 8 and also have a problem connecting the marshall gateway app to the amp code50.
I can only be connected as if I were listening to music, I even tried to connect it with an otg adapter, it works like that, but there are a lot of problems with braking the application? Please if it is possible to solve this problem.

 And if I tried all variants except one, and that is to uninstall every marshall application to amplify my Marshall Code 50 Firmware 1.4.4 recognize bluetooth connection from which I can control my installed Gateway 1.5.5 of course not just music to listen to But that I have complete control and whether maybe the problem is that the usb is included in my computer, whether to turn it off because I registered everything else. If anyone can answer all these questions I will be grateful.

Hi all,

I've just got my Marshall Acton II - when playing off my laptop (Macbook on Big Sur) it plays from Spotify fine, however every few minutes the audio will cut out for a few seconds. The track will continue streaming (the seconds on the player ticking up) and when the speaker kicks back in it will actually audibly speeds through the few seconds I missed. Any ideas? It's making it completely unsuable (especially as I can't seem to connect it to my phone either, but that's a seperate issue!). Have removed it from all devices, turned off, reconnected etc several times to no avail.

Any suggestions? Thanks!

(Strangley I don't think it did this the first time I played it out the box, but now it's every time since...) 

Salve! Non riesco a collegare il code 25 al sito My.marshall per provare i preset disponibili. L'appplicazione gateway si collega e la luce azzurra si blocca riconoscendo il Bluetooth.
Dal sito My.marshall mi dice codice non connesso.... anche se riesco ad usare l'applicazione Gateway e risulto connesso.
Qualche suggerimento? Sto usando Crome aggiornato con smartphone Android.
Grazie.

I have a samsung s10 and android 11 and I can successfuly connect my amp to my phone via bluetooth, but I can't connect it with the app, it just can't detect the amp.

I already re-installed and re-connected the app and amp. What can I do?

My amplifier does not work. After switch to ON, the indication LED start blinking in INPUT.  In addtion, I can't move to bluetooth mode. Is there anything I can do? 

I have successfully saved presets to my iPhone and can play them using the bluetooth pairing.

What is the best way to permanently transfer or sync them from the iPhone to my Code 50 amp? 

I've tried factory resetting it. I've tried user resetting it. Nothing seems to change this. Now in device manager some of it shows up as ? Other Devices: AUDIO, Bluetooth Peripheral Device, Bluetooth Peripheral Device, CONTROL. All under the header of ? Other Devices. The audio comes through. I have tried automatically starting bluetooth services/windows audio.

Are there drivers for this that I am uanware of? Windows update isn't finding anything on it. Usually it stutters quite often, sometimes I can get it to only drop out every 10 seconds or so.

I have an issue with tap tempo on the Code 25 with 1.45 firmware and wondered if anyone else has the same issue.  The manual says you should "press MOD and DEL selection switches together". When I do that the amp does indeed go into tap tempo mode (tap the selector switch to set tempo), but regardless of how quick I press the buttons or if I hold down one and then hit the other it always switches on the MOD module too. The other double combination switches (tuner and bluetooth) dont do this and work as expected and only switch on those functions without switching on or off any other modules.

Hi,

How do you control system sound (power on & shut down) volume on Emberton?

The system sound is VERY loud, and aggressive sound. 

It's silly when you hear relaxing yoga music, and then you're forced to hear very loud guitar sound at the end of the meditation session.

Thanks.

I seem to be having the same issues that a lot of people have reported, where I cannot get the Marshall Gateway app to connect to my Code 25. I've only had the amp for about a week and I cannot get the app to see it.

I can connect to the amp via Bluetooth using my phone (Pixel 3a, Android 11) and whilst connected, can use it as a BT speaker to play music from Spotify. However, nothing I do seems to get the app to connect to the amplifier.

-I've updated the amp to the latest firmware using my laptop/web browser. 
-I've followed all the instructions in the Bluetooth Connectivity Troubleshooter to the letter (CODE - Gateway Bluetooth Connection Troubleshooting - my.marshall.com)

No matter what I do, or what order I install/uninstall/connect, the app will not see the amplifier. Everything works otherwise - I'm able to apply Patches from ? using a USB connection - and the amp sounds great. I'd just like to be able to control it from my phone.