Hi, I already asked 03 Apr 2018.
But there is still no news of the firmware that fixes the problem. How long do you have to wait?
If you plan to take a long time to upgrade your firmware, be sure to downgrade to a version older than V1.41 that has no Bluetooth issues. I am very angry about your unreasonable follow-up care.
Hope to have a quick solution.
I can play music through Bluetooth on my Code when using iTunes on my phone, but get nothing when using the playback tab in the Gateway app. Where am I going wrong, folks?
I'm new in the marshall world and don't have any experience in speakers but I recently have bought a Marshall Acton Bluetooth, but the speaker when turned on and no sound have a static noise (like zzzzzz something like that) and even when I put some sound the noise continues but I only can detect if I put my ear in the speaker.
It's that normal? I'm asking because I have the speaker connected with my Amazon Echo Dot and I want that they stay always on and I don't want that static noise...
I see that the Bluetooth issue I am experiencing has been going on for some time now. I just bought this amp but I wouldn't have had I known how frustrtating it was going to turn out!
The whole appeal of this amp was that I could sit back with my phone or ipad and diddle with the settings peacfully. But no, you can't do that becasue first you have to pair the amp and phone/ipad EVERYTIME you want to use the gateway app.
Come on guys, really this is ridiculous. How many other people are complaing about this very issue. You can't sell a half baked product and not fix it. At very least allow us to roll back to the previous firmware.
Bluetooth issues with the latest firmware and Code amps are well known (v1.41). These issues did not exist with the previous firmware. I'm sure many would simply like to revert, but Marshall has been telling us they have been working on fixing this since October of last year. Alluding to new firmware coming for quite some time now...
My questions are simple. Can you give any sort of an actual ETA for the next firmware revision for the Code amps (Code 25 in my case)? If no firmware revision is soon forthcoming, will you offer us the option to revert to the previous firmware until an actual fix/update is ready?
Not asking if you are still working on things here, or if you may consider a revert option. Asking if there is anything solid to give us here in hopes the issues firmware v1.41 has caused will soon be resolved (or not if that should be the case). It's been long enough I think, please just let us know.
Probably been asked 1m times, but how do I set up link via Bluetooth with amp and iPad ?
Like apparently everyone else, my Code 25 "forgets" to turn on Bluetooth, and I have to restart the pairing process all over again, everytime I want to play. I have to delete the pairing from my phone, turn on bluetooth pairing on the amp, and rediscover the amp. EVERY FREAKING TIME. Where's that update to the firmware?
when I connect the app on android with the bluetooth amp and I want to load effects edited by other people, the effects return
by default, and when I deactivate the bluetooth again the edited effects appear in the library of the gateway app. Can not be
used when connected? I do not understand what happens.
Is it possible to control and make changes to the existing preloaded patches of the Code App via the USB port connected to a Windows 10 Laptop?
or the Marshall Gateway App works only with Android/iPhone via Bluetooth?
I am having the same problem as many others regarding automatic bluetooth connectivity. Please, Marshall. Sort this out, you've had long enough to deal with this. Maybe we buyers should demand our money back.
I recently purchased a Code 50 and have been trying to connect it to the gateway app on my Android phone. The phone connects to the amp successfully via bluetooth and I can stream the audio out to the amp directly using Spotify but when I go into the gateway app, it says "Not Connected". I tried the "Scan for Amps" button but it doesn't find anything. Any help is appreciated.
I bought the Code 50 a week ago and haven't had any luck getting the blue light to come on when holding the rev & power buttons. The screen says "bluetooth pairing enabled"..... But there's no blue light.
Compre un code 100h recientemente y realice la conexión vía Bluetooth, pero genera un ruido como un pitido muy molesto, ya realice la actualización del firmware pero continúa, realice un cambio de ubicación para descartar interferencias y revise polaridad de las tomacorrientes, pero aún se mantiene el pitido, alguien me puede ayudar ¿..?
I guess with Marshall being a small company without much expertise in building amps, this should be expected. Maybe once they've been around a while and get the hang of building amps then they'll be able to release products that work as advertised and that they are also able to maintain and provide support for.
Hang in there Marshall, you'll be a good amp company someday!
I have successfully synced some presets onto the Gateway App on my phone and can use them when my phone is connected to my Code 50 amp via bluetooth. Is there anyway to overwrite the presets on the amp with presets on the Gateway app, so those presets are available without connecting to my phone? Thanks!
I connected my Code 50 to my laptop via bluetooth, but the my.marshall presets says "CODE not connected". I tried connecting via USB, but the amp has a goofy connector that standard USB cables do not connect to. Also - I can connect via the Gateway app on my phone, but the presets I add to My Library do not show up (even though it says that they have synced).
I have connected several devices via bluetooth to code 50, but it did not manage to synchronize whit the app.
I'm connected through bluetooth to my code 50 and i can choose to change the different presets, but when i go to edit the presets of gain, bass, treble, volme etc etc, nothing hapens. Am i missing something? Even that little button the shows phone to amp or amp to phone in the bottom left corner does nothing.
After I power off the CODE 25 and power it on again, it doesn't start Bluetooth connection automatically (there's no blue light) and I have to press 'rev+power' and perform pairing every time. It looks like the amp just doesn't store bluetooth connection configuration?
So for every guitar session I have to start bluetooth manually and re-pair the device which is not convenient.
Could you please give a possibility to downgrade the firmware? I've read that bluetooth auto-connection was working fine on previous version.
Hi I have had this Marshall Code 100 for a few weeks now, mucking around with it to try and figure it out and finding it to be a little user unfriendly. What I want to do is to change a single preset to what it was originally (eg factory setting) without doing a factory reset and losing all my other changed presets. I cannot find any joy anywhere about this. Also, when I look at the list of 100 presets online (there are a few lists going around in chat forums and also in the gateway section of this website) I can only ever find the 100 presets that are on the phone gateway app and not the list that was originally on the amp (for example on my amp when I factory reset it, 00 is JTM Chill, 01 is "So American" etc, whereas my gateway library has 00 as EL34 Heaven and 01 as Plexi Classic). So I cannot find the actual standard amp preset list anywhere online or within the Gateway app.
My questions boil down to three:
1. How do I restore an individual preset to what it originally was (without performing a factory reset)?
2. How do I even know what the original preset was called?
3. Say I connect my smartphone to the amp via gateway and bluetooth. If you click on the arrow on the right hand side of one of the presets in the library, it takes you to another screen. In that screen it has an amp section and a library section, with 2 small boxes you can tick next to each. What is the purpose of this screen and ticking the boxes? Like what can you actually change on this screen is it just the name of the preset or can you replace a preset that is on the amp with one that is in the gateway library?
Needless to say I am very confused and was hoping to be way ahead by this stage. Please help!