I timed it.

I’m not looking for trouble, im just looking for customer service.  I’ve got far better use for my time then sitting on this forum, trolling for answers that will never come—unless YOU, Marshall Amplification changes, which is highly unlikely. You guys are going to be getting a very brutally cold visit from me at the NAMM show!

After going through the entire Blootooth connection process again, which takes like anywhere from 5-10 minutes to get connected, I went to the MyMarshall.com website to download some of the interesting amp models which other users have taken their time to create (thank you to all who have fond this!)  When I download, it goes to my actual login like it’s supposed to, but how do I get it from the mobile device to the amp?  Your video isn’t clear, but do I have to have my device connected to the USB of the amp?  If so, when is the frigging purpose of having Bluetooth then?  If not, what am I doing wrong?

I await for your robotic response.  I’m sure I’ll still be right where I’m at after it comes!

Marshall Support,

Your copy/paste response to everyone is unacceptable!

You know damn well that most bought this amp online! There is no talking it back to the dealer, other then sending it back for a refund!

I hope others agree with me here that the customer Support for this amp is HORRIBLE, if not worse, nothing compared to the REAL Marshall reputation!

We all have the same trouble with Bluetooth. When one ends their session, turns the amp off and shuts down the app, it is impossible to reconnect again without having to delete in your device’s Bluetooth connection to the amp, then going back to the amp to Pair again.

The problem is YOUR programming and design. This amp is great sounding when standing alone, working the controls on the amp itself, but try using a mobile device or tablet, and it’s failure as an amp is evident! This could be simply remedied with the design of a new application and updated, new programming of the amp. Instead, you continue to reply the same thing over and over again!

i ask every Code 25 owner here, am I wrong?!?

I have a couple wireless guitar systems, a Nady and a Uvive. Neither will work with a code amp..the 50w combo or the 100w head. Works fine using a regular cord. The wireless systems work with other amplifiers I own. 

Am I missing something on the amp to remedy this? 

 Thank you

I  have a Code 50, so I turn to a particular preset and it includes say, flanger. how do I turn off the flanger and maybe add chorus instead. I know that the MOD section can be turned off. If it is on are the inactive effects simply zeroed out or is there a way to enable and disable each different effect. thanks. It looks like this applies to PRE EX, DEL and REV as well.

A second question is can I use the headphone out into either the guitar input or effect return of a second amp, either tube or SS?

thanks

Ok, don't curse me ok, but, is it cool to use external effects with a code amp? I hav a nice pedal board and I thought it may save me me from switching preset during a song.

Hi, I just got a Code 100 Head, software version 1.11. I noticed, that the FX send reacts to the master volume, after I tried to listen to the preamp section only. While having master volume down, there was no signal at all until I turned the master volume up. But even if master volume is turned fully up, the signal is absolutely low, quite "nothing" compared to the output of my rack preamps (JMP-1 for example). Why is the FX send controlled by master volume? Is there any other possibility with a newer firmware? That makes integrating the Code Head with external effects for a live setup absolutely impossible since having different volumes at different venues. The FX send should deliver a much louder signal depending on the volume setting of the selected amp model, the master volume should only affect the Codes poweramp after FX return.

Hi, how can I upload the presets from my code 50 amp to my gateway in my.marshall.com and change the order?

Ive had this amp five days now and I’m totally frustrated!

Here are my issues:

• Bluetooth Connectivity

The amp loses connectivity with the MyMarshall app constantly!  I’ve followed the instructions.  I’m sitting less then a foot from the amp, yet it loses connectivity from both my iPhone and two different iPads.  It literally takes me 15-20 minutes to get the thing connected, reconnected, and then, BOOM! Again, the sound changes settings on the amp mysteriously, this after taking 15-20 minutes to get the sound and effects exactly the way I want it.  I can’t save the setting, because it disconnects the app from the amp, even though it says on the amp and my iPad settings, that I’m still connected.  Utterly frustrating! It also limits what time I have to practice because I’m spending most of that time trying to get it reconnected and sounding right again.

Also, after following the directions explicitly, I still have to  reconnect the Bluetooth from scratch every time.  The app sucks.

• Apple OSX /iOS compatibility

Guys, Your the best amp manufacturer in the music world.  The music world is OSX/iOS based. Get your brilliant minds together and allow for the amp to be Updated via Apple products!

• The amp and application

This is a great sounding amp, I’m enamored with the sound as I am with most Marshall Amplification products and the price well within reason, but not just the app is HORRIBLE, but also the effects are also less then desirable.  I just can’t seem to get chorus, phase, flanger or echo sounds to my tastes and desires.  Same with the auto wah.  I just can’t believe you can’t duplicate the same great sounding effects as you have in many of your solid state amps.  

I’m hoping you can help, if not, this amp is going back in the box and being returned.

How to connect Marshal Code 25 via bluetooth to Android

Actualy my first try is on Samsung S5 Neo and they did not working 

I try My Asus tablet Android 7 and thy connected with no problem Marshall Gateway working fantasticly good

Is there an upgrade to the amp that would make switching between patches a little less noticeable? Or do I need to upgrade the pedal? 

ive got the app downloaded, Bluetooth connected, but playback doesn’t seem to work out of my iTunes library.  Also, directions how to operate the delay and modulation effects.

Any help much appreciated!

Hi, I'm connecting to the Nokia 6, android 7.1.2, code music play goes, but gateway still does not connect, software code 25 updated, restore network settings did not help.....any help?

bought my marshall code 50 last nov 2, 2017 .  When i connecy my Code50 to my computer , says USB on Code50 but nothing happens in my computer . not detecting or any. cannot find it on Device Manager . my usb mini cable is new btw.

I'd like to know how to fix this problem because i cannot play without my headphones in the amp which is very annoying. I've factory reset it but if i change the preset it gives me after i factory reset it doesnt make any sound. I'd apppreciate some feedback, thanks

I have a Focusrite Scarlett Solo for home recording to my PC. With my previous amp I was running from the direct output to the sound card. With the Code can I go straight from the amp via the mini USB to the PC?

hi

firstly, i am disappointed with the code.  this amp seems like its still at test phase, its to buggy for a release.  would expect marshall to only release a new product unless its 100% reliable.

connecting ios devices to code is always problematic. very unstable.

my main problem now is updating firmware.  cant update in chrome. i have midi capability approved for marshall but keep getting midid disabled error even though i clearly have midi enabled.

tried opera, and the midi is working and the code is coming up as connected. i get as far as a message stating that firmware is updating with a status bar and percentage marker. doesnt update! stays at 0% and never moves. left it overnight and still 0% when i woke.

i have spent more time messing about with the problems with this amp than playing guitar. do i need to sell this and just buy a guitar interface? maybe

also, when using this amp through garageband there is no dedicated clean preset to use with garageband or other AU. basically it goes into garageband with a marshall preset and then the other AU preset is on top of the marshall preset. ideally this amp should include a straight clean unprocessed preset to work with other software AU's.  i really do think people need to consider a good quality guitar interface before purchasing this amp. its very restricitve and unreliable. if you are not gigginG i dont see the point in this amp. 

CAN SOMEONE HELP ME WITH THE FIRMWARE ISSUE ASAP!

Just got a code 100 shipped to me today, opened it up pluged it in and no sound, plug headset in i get sound thru the headset but nowhere else, seams if i crank it i hear a faint sound from speakers tho, but otherwise any help ?

Can I connect to my code 25 via USB to my RCA Voyager tablet cause I can't Bluetooth to work

 The amp doesn't show up on my Bluetooth

Serial Number for Code 50 Amp?? Please simply type the words and don't confuse us loyal customers. Thanks!