I have code 100H with 412. I have add presets from browser, I updated the firmware without problems but when I change preset positions on that page (My gateway) and hit save, nothing happens. I use Chrome and MIDI connection works fine.
How can I solve this problem?
THIS IS AN INSULT AFTER WAITING A LITTLE OVER A YEAR TO EVEN GET MY DAMN CODE 100 COMBO I can even download the software for using the Gateway app " device RDAY `is not compatible " so WHAT THE HELL was marshall Amps thinking when they placed teir proprietary software in Google Play store ? THIS IS BS this is the most F-ED UP PRODUCT ROLLOUT IVE EVER WITNESSED in my lifetime WHO THE HELL IS GOOGLE TO SAY WHAT OR WHAT ISN'T COMPATIBLE you folks need to do something about this YESTERDAY ...there is NO WAY IN HELL I WAITED THIS LONG TO CONTINUE TO KEEP SUFFERING SUCH HEADACHE SHIT
How can I get the Marshall Gateway App to install on my ATT-ZTE Z971 Android version 7.1.1 cell phone ?
Google Play says my phone not supported. There are no warnings of this nature when buying the "CODE 50".
I have paired my Code 25 to my phone, which is running android 7.0, but the Play store won't allow me to download the app, or give me a specific reason my device "is not compatible". Is there something I'm missing?
My CODE 50 will pair with my iPad, after some difficulty.
However, all it does is let me hear my email notifications through the CODE! It will NOT pair with Gateway ever!
This is a big deal because access to the amps controls is impossible without a remote connection. I'm sorry, but the control layout is a POS if you must rely on the amp interface. Who sits on their amp when practicing or gigging? The top position was a TERRIBLE IDEA! Fire the idiot(s) who came up with that disaster! The Bluetooth MUST WORK AND BE RELIABLE in order to make this amp useful!
I have followed your tutorials and cannot waste 30+ minutes monkeying around with this junk every time I attempt to use it! I have even deleted and re-installed Gateway with it paired with the ipad with no change.
Look, I don't care if you have Jimmy Page locked up inside this thing, if you cannot offer a solution for the Bluetooth issues, it's going in the bin!
Hello using Android Tablett the Code25 wired with USB cable gives Info that IT IS not connected.
Also one question to my Gateway and my Marshall, are this two standalone Systems? how can my library from my Marshall be used in my Gateway. In my opinion all this ist a litte bit to confusing.
my code worked ok with my galaxy 5 but i got a new moto z running android 7.1.1 and it will connect to bluetooth but will not connect in gateway. when i push scan for amps it never finds the code amp and yes i pushed the bluetooth buttons on the amp. in the gateway app the in the bottom left corner the amp/phone icon is missing for switching from amp to phone presets. the screen has the blue preset shown but the library has them in yellow. the worst part is that the display on the code amp is not working. it is barely readable. just yellow with the black barely visable. so without being able to program it using the display it doesn't work with my phone either. i have owned a lot of marshalls and still have a bunch but i have never been so dissapointed as i am with this piece of crapp. can't use it live because of the dropouts when switching channels and yea i know about using the same amps and settings in all the presets but that is unaceptable. i have the footswitch and thats a disaster too. one little slip like accidently pushing two buttons at the same time or too fast or twice freezes the amp or reprograms it. yea really cool turning it off and back on in the middle of a song. i tried using it live once and it was a disaster. never again. so i love the tone for recording but now i can't even do that because it wont connect bluetooth and the display is almost dead so i can't program it.
Hello Marshall Team,
I traid pairing with iPhon7 ios 11.2, this works well, can use gateway app with success.
If I switch off BT on my Iphone and later switch on BT, BT connection establishes again and gateway app works.
If I switch off power code25 and later switch power on again, BT connection doesn't come back, no blue led on code25.
According FAQ BT should come back on code25 with same pairing code to re-estrablish the previously paired BT connection.
As workaround I have to delete the BT Device from my iPhone and start BT on code25 (keys REV/POWER on code25) with new pairing.
Is this a known issue ?
please let me know. I have already updated to last FW 1.11/1.41
Thanks and best regards,
I am connected to my Code 100H via bluetooth and using Marshall Gateway app and trying to play a song using the playback feature and the song will not play. My music library was found and I can pick the songs ok and they appear in playback, but will not play. I just wonder if this has anything to do with Apple Music?
I am using my Ipad and also tried with my Iphone 7.
Frustrating, please help!
I've modified about 50 presets on my code 50 amp. I have recently installed the gateway app on my android phone and works well with teh amp.
I want to backup al my modified preset from my amp to another place, for instance on my marshall cloud.
When I connect my phone and the gate way amp and I select to save the preset and make sure that save to libary option is selected I can save the preset. When I logged on the my marshall nothing of the modified names is visible on my marshall. Also when I checked the library on the phone nothing has changed.
I only can see my modified presets when I connect to the amp. (Golden modify buttons)
My question: How can I backup all my modified presets to a cloud or locally on my phone in a easy user friendly way ?
This amp sounds nice, and I really want to play with the tones, but I lack a compatible phone for it. I have an LG stylo2, but I also have two macbooks, an imac, and hackintosh. I even got the bluetooth to work on the hackintosh. The play store keeps giving me the error that "my device is not compatible with the software." Followed the instructions to get it on, but to no avail. So, I'm stuck hoping that Marshall gets the message and develops some iOS software for this thing. So, what do you say?
Just got a code 25, loaded Marshall gateway on my samsung J3 android phone and noticed when you choose a patch from the library the threshold setting shown on early videos now appears to have morphed into Gate? Is this an error on the latest update.?? Has anyone else noticed this.
Your copy/paste response to everyone is unacceptable!
You know damn well that most bought this amp online! There is no talking it back to the dealer, other then sending it back for a refund!
I hope others agree with me here that the customer Support for this amp is HORRIBLE, if not worse, nothing compared to the REAL Marshall reputation!
We all have the same trouble with Bluetooth. When one ends their session, turns the amp off and shuts down the app, it is impossible to reconnect again without having to delete in your device’s Bluetooth connection to the amp, then going back to the amp to Pair again.
The problem is YOUR programming and design. This amp is great sounding when standing alone, working the controls on the amp itself, but try using a mobile device or tablet, and it’s failure as an amp is evident! This could be simply remedied with the design of a new application and updated, new programming of the amp. Instead, you continue to reply the same thing over and over again!
i ask every Code 25 owner here, am I wrong?!?
Hi, how can I upload the presets from my code 50 amp to my gateway in my.marshall.com and change the order?
Ive had this amp five days now and I’m totally frustrated!
Here are my issues:
• Bluetooth Connectivity
The amp loses connectivity with the MyMarshall app constantly! I’ve followed the instructions. I’m sitting less then a foot from the amp, yet it loses connectivity from both my iPhone and two different iPads. It literally takes me 15-20 minutes to get the thing connected, reconnected, and then, BOOM! Again, the sound changes settings on the amp mysteriously, this after taking 15-20 minutes to get the sound and effects exactly the way I want it. I can’t save the setting, because it disconnects the app from the amp, even though it says on the amp and my iPad settings, that I’m still connected. Utterly frustrating! It also limits what time I have to practice because I’m spending most of that time trying to get it reconnected and sounding right again.
Also, after following the directions explicitly, I still have to reconnect the Bluetooth from scratch every time. The app sucks.
• Apple OSX /iOS compatibility
Guys, Your the best amp manufacturer in the music world. The music world is OSX/iOS based. Get your brilliant minds together and allow for the amp to be Updated via Apple products!
• The amp and application
This is a great sounding amp, I’m enamored with the sound as I am with most Marshall Amplification products and the price well within reason, but not just the app is HORRIBLE, but also the effects are also less then desirable. I just can’t seem to get chorus, phase, flanger or echo sounds to my tastes and desires. Same with the auto wah. I just can’t believe you can’t duplicate the same great sounding effects as you have in many of your solid state amps.
I’m hoping you can help, if not, this amp is going back in the box and being returned.
ive got the app downloaded, Bluetooth connected, but playback doesn’t seem to work out of my iTunes library. Also, directions how to operate the delay and modulation effects.
Any help much appreciated!
Hi, I'm connecting to the Nokia 6, android 7.1.2, code music play goes, but gateway still does not connect, software code 25 updated, restore network settings did not help.....any help?
The presets list is different on my code 100 head compare with the Marshall gateway (the first 14 presets) so is the 100 head different compare to Marshall gateway or the other code amps? and i tryed to reset the amp but the presents still different compare to the gateway.
i have connect my phone whit the amp code 50
but in de gataway app i see the code 50 but when i press connect he sais not connected
so i dont work what is the problem
I have owned my Marshall CODE 50 for over 1 year. My frustrating experience with the speed of bug fixes and feature functionality updates to the CODE Firmware and Gateway software updates is beyond compare of any combination of hardware and software product I have ever used as a consumer. I have been in the hardware and software business for over 30 years and my Marshall CODE has been an exemplar of how to offer a horrible software and hardware consumer experience. When I first bought the product I loved my Marshall CODE 50, then I grew to lament it with the slow firmware and software bug fix releases, functionality updates and poor support for the Mac. I do not blame the engineering organizations responsible for the firmware and software. I blame the management, this just breathes product management and executive management failure. Hey, here’s an idea! Try, giving away less equipment to “musicians” and also charge a bit more for the product and try and channel some of that money for *more* quality software engineering staff and management. Fender does a much better job. I have several Fender Mustangs. It appears Fender might have had a slight mis-step with the latest Fender GT Mustang, but they are rapidly pushing out bug fixes and feature functionality updates like crazy. Also Fender’s social and forum interaction with consumers about firmware and software updates and the release notes are much more transparent and forthcoming. Marshall can do better. Until then, I will be doing my best to steer people clear of this product in person, in forums and social media until this has been rectified.