Hi I have a Marshall Code 100 and I often download patches of my fav artists from Marshallcode.tools. Firstly, let's get down to basics. Are "patches" the same as "presets"? It's really confusing as marshallcode.tools calls them patches but on this my.marshall site they are called "presets" but as far as I can see they are the same thing.

As there is only room for 100 presets on my amp, whenever I download a new patch from marshallcode.tools to my amp, I always make sure to copy the original preset that came with the amp that I am replacing, to my library as a backup, in case I want to reload them back onto the amp. When I click on the settings icon next to a preset in my gateway, it comes up with the option to "copy to library". It seems to take about 3 or 4 days for a preset to transfer to my library. Is "My Library" cloud based storage? 3 or 4 days seems like a long time for a preset, which are small files as far as I am aware, to copy to my library. I get concerned sometimes that it isn't copying over when I check the next day or even 2 days after copying it and I do not see it in my library, because immediately after I click copy to library, I can see it in my library, but it is black in background colour, rather than the olive green of all the other presets in my library. And  then to check the next day and not see it anywhere in my library, regardless of colour, seems strange, like it has disappeared (but maybe it is just in transit?). They all eventually seem to arrive there, just seems strange that I cannot see it in my library in black background to indicate it is still uploading to my library cloud. So I am wondering if it usually takes a number of days to actually appear in my library and why it disappears from My Library during those few days of uploading?

I own the Marshall CODE 100H and CODE 212 cabinet.

I really love this amp, but I find the MY GATEWAY web page interface to be somewhat awkward to use.

The following are issues that I would like to see changed.

All references to the MY LIBRARY list are referring to the list below the MY GATEWAY List on the MY GATEWAY web page.

1) On the My GATEWAY web page, the preset list at the top is arranged by columns (as it should be), but the MY LIBRARY list below that is arranged by rows.

This makes it very awkward to find a preset in the MY LIBRARY section. 

The MY LIBRARY section should be arranged by columns as well.

2) There is no indication in the MY LIBRARY section on the MY GATEWAY tab whether a preset is or isn’t in the MY GATEWAY list.

This makes it awkward to know which presets from the MY LIBRARY are used in the MY GATEWAY

I would suggest adding the MY GATEWAY preset number to the MY LIBRARY list as the indicator.

3) There is no indication in either list whether a preset has been Modified or is a Factory Preset 

(must copy to MY LIBRARY section below and then edit to know if it was changed-not as convenient as it could be if it was marked as Factory Preset or Modified in the list)

4) There is no way to compare presets in the MY GATEWAY list vs the same named preset in the MY LIBRARY list.

(And a preset can be changed in the mobile app or on the amp and synced to the web, 

but the change doesn’t get applied to the same named preset in the MY LIBRARY list,

so the MY LIBRARY presets become inconsistent with the same named preset in MY GATEWAY. 

And, there’s no indication that the same named preset in the MY GATEWAY list is now different from the MY LIBRARY version.

Must be constantly manually checking / updating the MY LIBRARY list.

There should either be a “Date Changed” field in the Edit Preset dialog box so you can know which one is the most recent, or

There should be a prompt or checkbox to update the MY LIBRARY preset as well.

There should be a way to select two presets and then select “Compare”.

The compare screen should highlight the differences.

5) Renaming a preset in the MY GATEWAY section doesn’t also rename it in the MY LIBRARY.

Requires either deletion of the preset in the MY GATEWAY list and re-addition of the renamed preset,

or edit same named preset in both lists.  There should be a prompt or checkbox to update the MY LIBRARY preset as well.

6) Multiple presets can be named the same thing but have different configurations (really bad idea!)

This makes it hard to know which one is the most up to date.

This should be prohibited.

Copying a preset to the Library should pop up a warning message that a preset with that name already exists, and ask to replace or rename it differently.

7) Preset settings can only be  viewed / edited in the MY LIBRARY section but not the MY GATEWAY section.  

This means that you have to copy a preset from the MY GATEWAY list to the MY LIBRARY section first.

Then hunt down where it went in the MY LIBRARY list in order to edit it, Edit it, and then copy it back to the MY GATEWAY list. 

That seems to be a lot more awkward than it ought to be. It should be possible to view or edit preset settings from either list.

8) It would be nice if a preset could be marked as a favorite.

9) It would be nice if all Factory Presets had audio preview samples.

10) It would be useful to have a way to record a short audio sample via bluetooth on the mobile app and then be able to save it automatically to SoundCloud and add the url to the preset.

11) Where do I find backing tracks for to use with the amp?

I recently purchased a CODE 25 and love it. In the Gateway app I see a different list of presets when connected via Bluetooth versus not. Any suggestions of how to correct? 

When not connected I can see presets like Purple Plexi and Sweet Jubilee. Would like to check them out.

Thank you.

Dear Sirs,

I believe it's time to give answers for who brought a amp from Marshall Code series. There's several issues to connect it with the app Gateway. What shall we do? Deliver the amps because we were never informed that there are problem connecting via bluetooth? maybe that's the solution because i can read issues about this since the very beggining... 

Hola. Puedo enlazar mi celular xiaomi redmi note 4 con el amplificador code50 y reproducir música desde mi celular. Pero no puedo enlazarlo desde la aplicación porque no me muestra ninguna opción del amplificador cuando voy al menú de la aplicación. 

Ya borre el caché y también la instalación nuevamente a la aplicación pero tengo el mismo problema. 

I have followed all of your steps and while my Code 100 pairs to my device, when I open the Marshall Gateway it never shows the code connected, nor does it give me the option inside the app to connect. I have uninstalled and unpaired multiple times with the same result.

Hi I have a CODE 100H head/cab and a CODE 100 combo both with the latest firmware re-installed from Marshall and both have this issue, i.e. the amp very oftenn completely freezes when I save a preset.

Steps to reproduce:

- Modify any patch on the front panel

- Save

- 50% of the times the amp seems to freeze. The preset is saved but you can no longer change preset and there is no sound coming out.

The same happens if you modify a patch from the iOS app via bluetooth and then save it from there.

It's REALLY frustrating and I can't believe I didn't find anything on this forum under the "crash on save" keywords. Seeing it happens on both of my CODE units it much be a software bug, I don't think it has anything to do with my units.

Anyone else has seen this problem?

Thanks!

*****UPDATE :  PROBLEM SOLVED.  OR MORE CORRECTLY, NO PROBLEM TO BEGIN WITH.  APPARENTLY THIS IS NORMAL AS ALL OF THE PRESETS HAVE BEEN SAVED TO MY AMP.   NO REPLIES NECESSARY. THANKS! ****

Hello all,

I'm a new Code 50 owner and am just getting started.  I bought mine used from Guitar Center so I don't have the manual at hand and am running into an issue.    I have added a ton of user created presets to my library on the gateway page, and synched them to my android app.  When the app is connected to the amp I can see the presets when in gateway mode (blue dials).   

Here's the problem I'm having:  When I try to save the preset to the amp, I open the preset in the library, click on the arrow to the right, and put an x in the amp box.  When I click save however, the amp box unchecks and I'm back where I started.  

I'm not sure if this is a glitch or I'm missing a step somewhere.  Can anyone help me out?

Thanks much!

Mitch

Hi all,

I write small desktop app for CODE25.

Everything working except uploading whole preset into CODE.

This is sysex message which i sending into Amplifier to change active preset

sysex data=(0,33,21,127,127,127,114,2,0,68,101,97,116,104,32,83,121,109,98,111,108,105,99,32,50,32,32,0,75,55,20,40,50,1,1,0,25,50,25,1,12,30,0,0,50,50,0,50,0,0,0,0,50,50,50,1,2,35,25,30,20,1,0,75,75,1,7,1,2,3,4) time=0

what is wrong ?

thanks.

Hi my problem is the Marshall gateway app not connecting Bluetooth to my amp I've paired successfully to my iPad but it only sometime connects to the amp does not connect automatically very frustrating I've deleted app several time still the same problems do you have a update to help regards Rob 

Has anyone any settings for Rory Gallagher or Derek Trucks Slide?

Can CODE 50 sync user presets  by iPhone app ?

I know the way by mac(chrome).

I have recently had my iphone 8 software updated to ios 13.1.2 and since then have not been able to control my Code 25 amp via Gateway from my phone even though, in iphone settings, I am connected via bluetooth but within the Gateway App I'm not. I have upgraded my Gateway App to version 1.5 back in July and up to now it's worked perfectly well. Is anyone else having this problem and if so  is there an App upgrade?

Here's the solution to pairing an iphone/ipad to CODE as of latest apple update. Stop blaming Marshall and learn to work your Apple device!!! Too many whiners complaining about problems that have everything to do with dumb Appple users!

1. settings>gateway app (find in list of apps)>turn on Bluetooth & other options you prefer

2. settings>bluetooth (make sure bluetooth is on), then pair CODE with device following the regular pairing instructions

3. APOLOGIZE to every person you bitched to and learn to work your amp and phone like a capable musician and not the babboon that you are!

Hi,

My Code 25 cannot communicate with my phone via Marshall Gateway. The software cannot find and connect to the amplifier as if there was no bluetooth connectivity, but there is as I can listening to music via that. I use Galaxy A5 android.

Could you help me to solve the problem?

Thanks

Adam

Hello, I have a code 100H and using Windows 10 on the P.C.. Can I download my personal presets to the gateway library for safekeeping? If so, how. Thank you.

I have a code 50 and am trying to update firmware. I have an iPhone X with the Chrome app installed (newest version). I am logged into my Marshall and the gateway app. The gateway app shows I am connected via Bluetooth, but on the my Marshall firmware download page it says I am not connected and my browser doesn’t support download. 

It’s very frustrating, Marshall or any support appreciated.

Hi. Is there anyway of Marshall making a low watt emulated preamp such as the dsl 1 for the code. I was wondering if this would make my code 25 a more useable bedroom amp as at the moment even adjusting levels in app its hard to achieve usable evening sound levels. 

Cheers 

Hi guys,

Thought I'd share what finally worked for me to get my CODE amp to connect to the gateway app.

I had tried literally everything, unpaired the amp, reinstalled gateway about 10,000 times, used 3 different devices. All with no success.

Until I tried this:

This worked for a Samsung Galaxy S2 tablet, but I suspect it would probably work with any device.

1. Uninstall gateway from your device

2. Unpair every single device you have paired with your device through your bluetooth settings.

3. Clear your bluetooth cache and data. On an Android device this is located in App Manager/System apps (to show system apps you might have to click the 3-dot symbol on top right of settings screen)/Bluetooth/Clear cache and data

4. Restart your device

5. Re-Install Gateway app

6. Pair AMP with device via bluetooth

7. Open Gateway app, and hopefully, you'll see your CODE amp has finally connected.

The key here is to unpair all bluetooth devices and clear bluetooth cache through your phone's settings.

Credit to Cris Lebrun who shared this solution elsewhere in the forum. It was kinda hidden so I thought i'd make a separate thread for it.

Good luck

Just bought my Code 50 tried to connect the Gateway App to either my iPhone 7 or iPad Air 2.

Did a firmware update to 1.44 , the amp is paired in Bluetooth but when in Gateway, it just says it is connecting but never does.

I have tried reinstalling the firmware, forgetting the edvice and re-pairing, removing all other BT devices etc. etc. but still it will not connect.

UPDATE: this was an iOS issue, not the amp. The latest update to iOS beta 13.1 resolved it.