I am having a problem when I am using bluetooth on my ipad the gateway app will freeze right in the middle of editing a preset. I am not sure if it is a bug or if its my device, but ive tried reconnecting the bluetooth for my amp and gotten the most recent update. So if someone can help me out that would be awesome.

This amp sounds nice, and I really want to play with the tones, but I lack a compatible phone for it. I have an LG stylo2,  but I also have two macbooks, an imac, and hackintosh. I even got the bluetooth to work on the hackintosh. The play store keeps giving me the error that "my device is not compatible with the software." Followed the instructions to get it on, but to no avail. So, I'm stuck hoping that Marshall gets the message and develops some iOS software for this thing. So, what do you say?

Ive had this amp five days now and I’m totally frustrated!

Here are my issues:

• Bluetooth Connectivity

The amp loses connectivity with the MyMarshall app constantly!  I’ve followed the instructions.  I’m sitting less then a foot from the amp, yet it loses connectivity from both my iPhone and two different iPads.  It literally takes me 15-20 minutes to get the thing connected, reconnected, and then, BOOM! Again, the sound changes settings on the amp mysteriously, this after taking 15-20 minutes to get the sound and effects exactly the way I want it.  I can’t save the setting, because it disconnects the app from the amp, even though it says on the amp and my iPad settings, that I’m still connected.  Utterly frustrating! It also limits what time I have to practice because I’m spending most of that time trying to get it reconnected and sounding right again.

Also, after following the directions explicitly, I still have to  reconnect the Bluetooth from scratch every time.  The app sucks.

• Apple OSX /iOS compatibility

Guys, Your the best amp manufacturer in the music world.  The music world is OSX/iOS based. Get your brilliant minds together and allow for the amp to be Updated via Apple products!

• The amp and application

This is a great sounding amp, I’m enamored with the sound as I am with most Marshall Amplification products and the price well within reason, but not just the app is HORRIBLE, but also the effects are also less then desirable.  I just can’t seem to get chorus, phase, flanger or echo sounds to my tastes and desires.  Same with the auto wah.  I just can’t believe you can’t duplicate the same great sounding effects as you have in many of your solid state amps.  

I’m hoping you can help, if not, this amp is going back in the box and being returned.

hi

firstly, i am disappointed with the code.  this amp seems like its still at test phase, its to buggy for a release.  would expect marshall to only release a new product unless its 100% reliable.

connecting ios devices to code is always problematic. very unstable.

my main problem now is updating firmware.  cant update in chrome. i have midi capability approved for marshall but keep getting midid disabled error even though i clearly have midi enabled.

tried opera, and the midi is working and the code is coming up as connected. i get as far as a message stating that firmware is updating with a status bar and percentage marker. doesnt update! stays at 0% and never moves. left it overnight and still 0% when i woke.

i have spent more time messing about with the problems with this amp than playing guitar. do i need to sell this and just buy a guitar interface? maybe

also, when using this amp through garageband there is no dedicated clean preset to use with garageband or other AU. basically it goes into garageband with a marshall preset and then the other AU preset is on top of the marshall preset. ideally this amp should include a straight clean unprocessed preset to work with other software AU's.  i really do think people need to consider a good quality guitar interface before purchasing this amp. its very restricitve and unreliable. if you are not gigginG i dont see the point in this amp. 

CAN SOMEONE HELP ME WITH THE FIRMWARE ISSUE ASAP!

Greetings, 

I recieved my Code 100H this week.

Firmware:

(FYI) I attempted the update with a MacBook Pro with USB-C, High Sierra 10.13.1, Chrome Browser. I was able to connect to the Code but the unit would not update. It was stalled on the progress bar on the unit at 0% and on the browser. 

(FYI) I attempted the update on a Windows machine and was successful using the update utility and with Chrome Browser. The Code unit shows updating to 1.4.1 but the boot screen shows 1.11?

Bluetooth:

The Code 100H will not connect to any Bluetooth device I have. Windows, Mac, iPhone, or iPad. It does not even show up as a device and never has even out of the box. I am convienced it does not work. Is there a master reset button combo for the unit? I am out of ideas concerning the Bluetooth. It seems like I am not the only one having issues with the Bluetooth. If this can't work consistently I am considering returning the unit. Even the simplest device can connect with Bluetooth and hold a connection. My Code 100H won't even show up as a device to connect to. Please advise. 

Having spent a week amending presets directly on the amp is there any way now to copy them to my iPhone so I can use the iPhone and not use the original factory resets ?

Hi all

Trying to connect my iMac computer to the Amp it connects OK but then wants a code to Pair. iPhone has no trouble as it displays the pairing code on screen.

The iMac doesn't do this but gives me the option to manually put one in, so is there a preset code I can use??

Appreciate any help!

Cheers

my Code 100 head arrived 2 days ago and I still can't get connected via Bluetooth with either iPad or iPhone.... Very Frustrating if this continues I will return this piece of S..t it did connect once but Never again!!!!!!! What's Up With That!!!!

Code 50 setting up bluetooth connection and when I use my iphone or ipad to pair the iphone/ipad asks for a 6 figure number to be seen on the code 50. problem nothing shows, have spent ages trying closing down phone ipad amp etc

Hi all, hope someone can help me with this,

got my code 25 Friday, all set up starting making a few presets of my own all hooked up working fine.

been using it this evening. Working fine turned off to grab some food came back and now it won’t connect to the Bluetooth. 

My phone keeps showing an error message saying it can’t connect make sure the amp is on and in range. It is and is respectively.

tried all manner of phone first then amp on and off first. 

Went out the car and made sure my phone would connect to that and it did fine. 

Anyone with any ideas?

i have an iPhone 7+ running iOS 11 and a code 25

like a said was working absolutely fine all weekend.

thanks 

andy

Do the patches download to your iPhone for use in the gateway? Or do you have to have the USB connected and transfer via laptop to the amp? 

Hi

I’ve used my Code 50 for the first time since updating my iPhone to iOS 11 today, and the Bluetooth connection is dropping every few seconds. I have to close the app, turn Bluetooth off and on and reopen the app. Then it drops again. I never had this problem before updating my iOS.

Has anyone else seen this? 

Has anyone else been having problems finding the amp on bluetooth? Some days my iphone 6 can find it other days it can't. I feel like marshall abandoned the code amps. Does anyone know if they will be releasing a firmware update soon?

Just got the amp a week ago, still playing around with it. Have iphone 7 the app wouldn't stay connected, so am using ipad air app and connection is fine. Hasn't dropped yet and reconnects when amp is turned back on no problem. The problem I do have is when I practice at night and find a setting on a preset I like, but not wanting to 'save' it yet, when I turn on the amp the next morning the app 'restarts' and setting I used the previous night is set back to the first one on the amp "Heaven" or whatever it is. 

Weird thing I can use on and off throughout the day, turn amp on and off, and everything is as I left it, no problem,  both app and amp. The problem seems to happen overnite, the next day the app links up to the amp and it goes back to the first preset, Heaven,  when I want to have it as I left it the night before. Is this an amp setting, an app setting or am I too stupid to figure it out. Logic would be if I turn off and back on during the day and my last setting is there as I left it the same should happen when I turn it on in the morning. Note: I'm new to this amp and don't want to edit or save presets yet, and would like to avoid for time being.

thanks!

I found several presets on MYMARSHALL for Jimi Hendrix and Led Zeppelin and some others while browsing on my PC.  I added them to "my library" and then opened the MARSHALL GATEWAY app, logged in and hit SYNC NOW.  But the 9 presets I selected do not sync with my iphone.  What am I doing wrong, or is what I am trying to do not possible?  Thanks.

I bought this amp a few weks ago and all was well with connecting to my Iphone 6s, both on the main bluetooth of the phone and the gateway app. 

Then a few weeks later I tried to connect my phone and since then I only recieve the message: 'Connection Unsuccessful, make sure "CODE..." is turned on and in range'. I continue to get this message despite the amp being turned on and in range. 

In addition, the amp can be connected to on other devices such as my friedns iphone and my pc.

So far I have followed the proceedures suggested of the correct sequencing, but this problem seems to be more deep rooted. 

Please help!

 I purchased the code 50 amp in February and installed the Gateway app on my iPhone iOS 10 and the playback feature worked great. I currently have a Gateway app software 1.4.1 . Several months ago I realized that the playback feature did not work.  I wasn't sure at first if it was an update on the iPhone software but I figured it was probably a common problem and would be fixed shortly but it has been several months now and still having the same problem.   I also  tried the app on a different iPhone that had a different software version and had the same result. It looks like a similar problem was happening on the Google play app version and was fixed with the 1.4.2 software.  The playback feature can be selected and you can pick a song out of my library but it will not play. 

Hi,

I am happy owner of CODE 25 for almost half of the year. 

I love to play with it but I have frustrating problem with connecting Gateway app to it.  Bluetooth connection works fine immediately after switching on the amp my iphone is connected, no problem, but then Gateway application connection to CODE drops after while.  Then I need to go through connecting  all over again, this I switch of Bluetooth on my phone and after swithing it on again and relaunching Gateway I'm connected to CODE. Unfortunately after few minutes the connection breaks again. And at all time my Iphone is connected properly via Bluetooth to the amp! So I'm reconnecting again and again and again...Quite annoying.

Any kind of advice for remediation of such issue is mych appreciated.

Regards,

Krzysztof

I've had my Code amp for a couple of weeks and managed to connect it to my iPhone which is running the latest ios 10.2.1.  I also got it to connect to a brand new Samsung Galaxy Tab A running Android 6.0.1.  The connection didn't always work and sometimes dropped out.  I've updated the Amp to the latest firmware to hopefully cure the connection issues and now my phone and tablet just can't detect the amp at all.  I've tried turning on and off, resetting everything, forgetting the device etc. etc. but it's like the amp just doesn't have Bluetooth.  As no device can see the amp then Gateway just isn't possible to use as it also can't detect a phone or tablet. My devices can see each other but it's like the Amp just doesn't have Bluetooth.  I've also tried searching for it with an Ipad but this also couldn't see the Amp ?  It looks like the Bluetooth has died on the Amp but thought I'd ask if anyone has any ideas of anything to try or otherwise I'll have to take it back to the dealer and either try another one or replace it with a Fender Mustang.  It's a good amp but seems to have to many glitches at the moment looking at the forums.  I'll give it one more go though if anyone has any suggestions to try.  Any ideas anyone ? Many thanks for reading.

Thanks for the responses.  I think it is a hardware issue though with the bluetooth just not working on the Amp.  It doesn't seem to matter what device I use the amplifier just isn't visible to anything ?

Can the CODE series amps be accessed via laptop? Or is Gateway for iOS and Anroid use only?