FAQs
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How do I connect my CODE amp to the Gateway app?

CODE Gateway Bluetooth

When you try to install Gateway from the Google Play store it reports that "This app is not compatible with your device" and blocks the download.

 

Gateway Android

Android

From Android 12 - it requires the user to allow Bluetooth permission (called "Nearby devices") in order for the app to access Bluetooth. Without this permission Gateway will not be able to discover and connect to your CODE amp.

From Android 11 to Android 6 - it requires the user to allow Location permission and to enable Location Services to allow Gateway to discover your CODE amp.

Android 5 and earlier versions - it requires the user to enable Location Services to allow Gateway to discover your CODE amp.

 

iOS

From iOS 13 - it requires the user to allow Bluetooth permission in order for the app to access Bluetooth. Without this permission Gateway will not be able to discover and connect to your CODE amp.

CODE Gateway Bluetooth iOS Android
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