I bought a Kilburn on March 4, 2017. I have had all kinds of issues. Bluetooyh doesn't cpnnect to my phone. Did work for a few days. Tried to return to Best Buy but they wouldn't take it back. They said was issue with my phone. Called my carrier T-Mobile and they say issue is with Kilburn. I am getting sick and tired of going round with people on this. I am NOW out the money I paid for this and cannot get it to work. NEVER again would I buy one of these. Nothing but a waste of my time.
If you are having problems your Kilburn they do come with a years warranty, if Best Buy are not helping you then please contact support@marshallheadphones.com
Maybe Stockwell would have been a superior option instead of the Kilburn for you. I can't agree with you, I have Kilburn and I don't have those issues and even if you have I think Marshall's support will help you without any problem. Hope it helps
