Issue: sound cuts out after playing for a couple of hours


So like the title says, after playing for a while the amp suddenly stops working. It's immediate, like it got shut off, but it's not off (nor does it look off--the display remains lit). It sounds like it overheats or something, right? But I don't think that's it, because if I turn it off for a couple of seconds and turn it back on it plays again...for a little while. 

It also seems to happen on certain presets more than others, like 05-Lead Stack. So maybe it is overheating, but more so it seems like a programming bug to me. I'm hoping running some updates will fix it. Please advise!

asked 04 Jun 2021 at 07:18 PM

Matt Galemmo
Answers: 1


Hey Matt,

Thank you for your comments , I would suggest the amp is looked at by an engineer, this is not something we have had issues with, and would need to be looked at.


Marshall Support

answered 07 Jun 2021 at 08:17 AM

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