Code 25 cuts off
0

votes

Firmware up to date, factory reset(s) done but still goes dead within a minute or so. It will occasionally let you play but not change the preset (as that makes it cuts out).

Has done it for a while but I don't use it often - any suggestions and how long is the warranty in the UK?

asked 23 Apr 2024 at 02:53 PM

Jon Dimmock
Answers: 3
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votes

Hi Jon,

We can still look at the amp for you and see what the issue is, please email our returns team they will be able to help. returnsuk@marshall.com

Regards

Marshall Support

answered 24 Apr 2024 at 07:38 AM

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votes

Hey Jon,

Thank you for reaching out, you get 1 years warranty with the shop, and a further 2 years if registered for the extended warrany within 90 days of purchase, feel free to contact returnsuk@marshall.com , if the amp is under the extended warranty or out of warranty for a repair.

Regards

Marshall Support

answered 23 Apr 2024 at 03:10 PM

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votes

Thanks for the response.

I never registered so guessing that means out of warranty.  So chuck it in the bin and get a Boss Katana like I should have in the first place.

edited 23 Apr 2024 at 06:19 PM

Jon Dimmock

answered 23 Apr 2024 at 06:19 PM

Jon Dimmock
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