Servicing the Marshal Monitors
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Hello,

So I got these Marshall Monitor headphones from apple over in boston last august and they were working just fine until two months ago when one of the sides of the headphones when out and would not produce sound, so I put the headphone jack in the other ear and it was fine, but then it happened again with the other ear.

I was just wondering if Marshall can fix this problem or if anyone else has had the same problem with these head phones.

Headphones

asked 06 Aug 2016 at 08:35 PM

Evan Alexander
Answers: 4
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Hi Paulo,

The warranty is with the dealer you purchased them through, you would need to contact them or support@marshallheadphones.com

Marshall Support

answered 17 Dec 2018 at 03:54 PM

Marshall
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For replacement headphones, spare parts, enquiries regarding warranty or any other support please contact support@marshallheadphones.com

answered 08 Aug 2016 at 08:21 AM

Marshall
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anybode has a solution? Have the same problem

answered 16 Sep 2018 at 08:01 PM

Ladislav Basek
Hello Ladislav,
You need to contact the dealer/retailer you purchased the headphones through as your warranty is valid through them.
Kind Regards
Marshall Support
- Marshall 17 Sep 2018 at 08:06 AM
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Hello,

I have the exact same problem. It stopped working on one side first. I put the cable in the other jack, it was fine until today it stopped working too.

My headphone was bought in the United States, but I live in Brazil? Is it covered by the warranty?

 

 

 

answered 17 Dec 2018 at 03:01 PM

Paulo Oviedo
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