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Showing results 1 to 20 of 3175
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Hi, all together!

Pressing REV and POWER starts Bluetooth-Pairing - so far no problem. Also, the amp will also connect automatically when my phone is "near" without any problems.

Now my question:  Is there any way to really "turn off" Bluetooth so the amp does not "search" für devices anymore?

Thx in advance!

asked 24 Sep 2021 at 04:11 PM

Mark Lüttger (21)
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I have/had a Code 50 that was crashing when I saved a preset. I called Marshall support and they arranged for the amp to be collected. They called me a few days later and said they're experiencing the same issue, but they didn't have the part they need so they sent me a brand new one.

However, I've just received the replacement and it has the same issue. The man I spoke to on the phone said it had been tested before they sent it to me so I re-read the manual to check I wasn't doing anything wrong but I'm certain I'm not. 

I've uploaded a video of the issue to youtube here: 

EDIT: Looks like links aren't allowed. It's at youtube dot com/watch?v=HWUFDVkAN2Y

I've posted this message on here, because I first emailed contactus@marshall.com but didn't receive a response. When I phoned the customer services number the man I spoke to arranged collection straight away which was great but I'm not sure how to proceed now that the replacement also has the same issue.

I love the Marshall brand but I'm not confident I won't have the same issue with another replacement. I can't return it to the retailer either because I first purchased it over a year ago.

Any help would be appreciated. Thank you.

edited 23 Sep 2021 at 01:49 PM

Grant James

asked 23 Sep 2021 at 01:47 PM

Grant James
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hey there everyone,

im kinda new to the looping scene and bought a boss rc 5 looping station for my code 25 but when i plug them in i wont get any sound..

is there something i am doing wrong or is it just not possible to add a loop pedal to the code 25?

btw i dont have any other pedals or the marshall footswitch

hoping someone can help me out!

asked 21 Sep 2021 at 09:39 AM

jesse van der spree
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My new code 100 downloads presets. But as soon as you shut it off the new preset dissapears. I save it I sync it with the correct cable connected. Every time it fails to work properly. The pre loaded presets are unusable for the most part. Most are strange unusable things or the volume is so low its inaudible in a band setting. I have watched every tutorial i can find. Nothing works. paid 550 bucks for a product i can't use. i will likely never buy marshall again. constant noise in the amp. just a horrible experience. My little mcg whatever it is marshall is better than this thing

edited 20 Sep 2021 at 04:35 PM

Jason Moberly

asked 20 Sep 2021 at 04:33 PM

Jason Moberly
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I have a Stanmore II 1 day old, prior to this I have had a BOSE for 8 years with no bluetooth problems in house.

This speaker is a huge disappointment, loud crackling periodically, bluetooth constantly cutting off and on. 

Speak to live chat, typical reset device advice, made no difference. In the end they recommend to return for refund-credit.

Never again will I buy a Marshall product, it goes back and I will buy another BOSE.

(04:43:28) Ken: Speaker links, open Spotify or YouTube, both same problem.
(04:44:08) Vincent: Thanks for trying Ken. Does it cut off on and off?
(04:44:25) Ken: Try to play, pause then Bluetooth connected cuts off, reconnects again after 2 seconds, then solid led.
(04:44:48) Ken: No sound, just keeps cutting off again
(04:45:15) Vincent: Understood. May I know where did you purchase the speaker? Is it from our official website?
(04:45:29) Ken: Mediamarkt Vienna
(04:45:44) Ken: An official outlet
(04:46:03) Vincent: In that case, I would suggest returning it to the store for an exchange or refund, as it was a recent purchase.
(04:46:33) Ken: Ok, yes I will do this. Thank you Vincent.
(04:46:49) Vincent: You're most welcome Ken. Good luck and take care!

edited 19 Sep 2021 at 06:45 AM

Kenneth Taylor

asked 19 Sep 2021 at 06:44 AM

Kenneth Taylor
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i have a marshal code 25, and i have always wondered, what does the exit/store button next to the digital pannel do?

asked 17 Sep 2021 at 06:58 AM

Hukkum khinda
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1

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Hello.

I'm not sure if I phrased that correctly, apologies.

I've been enjoying the Emberton for 3 months and have recently noticed that whenever I turn the volume up above 50-60% the lows fall behind and are almost not audible. It effectively sounds like I've applied a high pass filter regardless of the mobile device or media App used. This was not initially the case.

Any advice is welcome, seems like a software thing. I've been careful with it.

 

asked 16 Sep 2021 at 12:21 PM

Aleksandar Bahnov
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A little less than a year ago we have purchased the Stanmore 2 wifi (with Google Assistant).  A stunning beautifull speaker at a relatively high price. At this price one would expect the best quality. 

Pretty much immediately we noticed that when using the speaker on wifi there is a crackling sounds that interupts the music every so often.  At times this crackling sound can be rather loud and disturbing. We contacted marshall customer support on numerrous ocations. 

After our first contact we got given some advice on how to solve the problem. This is what we were told: 

- There may be other appliences near by that are causing the interferance

- Our music source may be running out of energy/power

- Our Wifi may not be strong enough 

- Asked to try resetting the speaker to factory settings. 

After having tried all of the above and moving the speaker all over the house, pluggin out all other appliences and plugging in the music source to the power the problem did not go away. We immediately contacted customer support again. Though they were friendly I found it strange that they actually just gave me the same message again, with no additional solutions. Almost as if my second message (where I explained what we have tried in detail) was not even read. 

After a couple of attempts of getting through to customer support they finally responded with a more realistic solution; Returning the speaker. This is where I really got annoyed. I have explained in my mails that the crackling sound is not constant. In their response about me being able to return the speak for them to see what the problem is they were clear that should they find no problem that the postal costs (and all other additional costs) would be charged to me. Since the crackling sound is not constant, the chance is big that when they test it they may not hear the crackling at that moment and then blame and charge me. 

All in all this is not what I would expect of a comapany with this reputation and price tag. Simply put this problem should not even exist. I have a couple of other speakers at home (Bluetooth, wifi) all working perfectly at a fraction of the price. Non of them have ' interferance issues', power Issues etc. A speaker at this price  of the Stanmore should simply not have these problems to start with. 

I believe Marshall should take responsibility for this problem and admit it is an issue with their speaker and not due to 'circumstances' at my house. There are enough complaints about this issue online to proof that the fault lies with the speaker. 

Marshall please fix the problem and please replace my speaker. 

asked 16 Sep 2021 at 07:53 AM

Quintin Smit
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29

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And that means I cannot use it - and clues?  thank you

asked 16 Sep 2021 at 03:18 AM

steven chernikeeff
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I seem to be having the same issues that a lot of people have reported, where I cannot get the Marshall Gateway app to connect to my Code 25. I've only had the amp for about a week and I cannot get the app to see it.

I can connect to the amp via Bluetooth using my phone (Pixel 3a, Android 11) and whilst connected, can use it as a BT speaker to play music from Spotify. However, nothing I do seems to get the app to connect to the amplifier.

-I've updated the amp to the latest firmware using my laptop/web browser. 
-I've followed all the instructions in the Bluetooth Connectivity Troubleshooter to the letter (CODE - Gateway Bluetooth Connection Troubleshooting - my.marshall.com)

No matter what I do, or what order I install/uninstall/connect, the app will not see the amplifier. Everything works otherwise - I'm able to apply Patches from ? using a USB connection - and the amp sounds great. I'd just like to be able to control it from my phone.

asked 16 Sep 2021 at 03:16 AM

Harleigh Maguire
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1

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Hi, anyone can help? my Marshall Stanmore Bluetooth Speaker stop working. The red power light is on but no sound coming out, neither via the Bluetooth connection nor the input 1 and 2 with audio cable. I can still connect the speaker via Bluetooth but there are no sound coming out of the speaker. Any idea what's wrong? Please help!

asked 15 Sep 2021 at 06:26 PM

henri seng
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I have a Marshall Origin 50c. I was wondering where the sweetspot is for this amp. I have my gain on 6, my bass on 2 my mids on 3 and my treble on 4, tilt is on 6 , presence is on 7 and master is on 2. I use it mostly for clean tone, then use my distortion pedal for the distortion that I need. I am a at home guitar hobbiest, and would like to know where the sweetspot is for this amp.

edited 15 Sep 2021 at 04:26 AM

David Allen

asked 15 Sep 2021 at 04:26 AM

David Allen
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1

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33

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My pedal one day works fine, other day don't work at all!? I don't see any hardware damage. Please help me. I don't know what to do! :(

asked 14 Sep 2021 at 08:18 PM

zlatko norac
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22

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Hay alguna fecha estimativa para la actualizacion del firmware 1.45? ..cuando  estara disponible?

asked 13 Sep 2021 at 11:53 PM

Enrique Ledezma
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I bought a brand new  JVM 410H a few years ago and recently the fuse (fs6) blew. The fuse says it is a T1AE 250VP and I am having a difficult time finding a fuse that have these exact ID numbers. I can find T1AL 250 fuses....Are these equivalent to use?

asked 13 Sep 2021 at 03:25 PM

Steve Kopis
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I am searching for someone that could make me a great Avenged Sevenfold preset that would be amazing i don't know but maybe they will do in future updates like  did in their system from past and it will be really good to know if they do it ?  Chat93.com

 

edited 13 Sep 2021 at 07:42 AM

emmy freed

asked 13 Sep 2021 at 07:34 AM

emmy freed
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1

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34

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How to stabilize the connection between amp and android device .

When I first synchronize amp and gateway app it stays about 20 seconds and cut. I've tried many things as deleted gateway and restart  but nothing seems good. 

What can I do

asked 13 Sep 2021 at 04:21 AM

Patrick GAUDIN
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1

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38

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I need manual for code 100 combo

asked 13 Sep 2021 at 12:00 AM

Edward Conniff
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1

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40

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All lights stay on and nothing on the display when powered up. Has sound with all effects on. Buttons will not respond when pushed

edited 12 Sep 2021 at 10:41 PM

Jeremiah Baker

asked 12 Sep 2021 at 10:39 PM

Jeremiah Baker
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1

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35

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Hello y'all,

I've been having a problem with JVM 205Combo.
During corona-lockdown, when we were not allowed to rehearse with the band, I had took my amp home with me....
As I'm always curious to find other sounds, I started experimenting with connecting other speaker cabs to my JVM. But, as I later discovered, the cable I used was no good and I think I blew up the main amplifier. I looked for the fuse, for it seemed logical to me that the fuse was blown, but couldn't find it. I also have a JCM 800 2205 head, a JMP MK2 2204 head and I've been having a JCM900 4100 head in the past. Now, all these amps were fused, so if anything went wrong, it was just the fuse that was blown. In fact, I've experienced that!
But no fuse on the JVM....is that correct? Because if it is, my problem is bigger than I thought. In that case, what was blown instead? The output transformer? My tubes?

I hope somebody can help me out on this one. And I promise never to experiment with other speakers or whatsoever.

Thnx anyway!
Cheers!

 

asked 10 Sep 2021 at 08:23 PM

Arno Visser
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