Questions
Showing results 1 to 20 of 1631
37

votes

2

answers

866

views

Hi, is it possible to see the Amps I have registered on my profile?

Cheers, Andy

Registration

asked 29 Jun 2016 at 06:12 PM

X X (37)
25

votes

2

answers

743

views

Fuzz pedal.  I love my CODE 25, but I'm a bit surprised that a fuzz pedal was not included in the "distortion" section of the pre FX.  I hope Marshall corrects this with the next firmware update.

CODE Firmware

asked 19 Jun 2016 at 09:19 PM

Steven Heard (24)
20

votes

1

answer

926

views

Hello, I've noticed that the firmware update is only available for windows not mac. Is there any alternative way mac users can update? Or will this be an option in the future? 

 

Many thanks

Mac Windows Firmware

edited 04 Jun 2016 at 05:08 PM

Jonathan Leach (20)

asked 04 Jun 2016 at 05:07 PM

Jonathan Leach (20)
17

votes

1

answer

496

views

I registered my amp on My Marshall but I don"t see where it's listed. After I registered the amp I don't see it listed as part of my profile. There should be a "registered amp" tab so that I can access the serial number if I need it. Thanks.

asked 25 Jun 2016 at 05:21 PM

William Fleitz (17)
16

votes

1

answer

1k

views

Any plans to release a Windows desktop app for managing presets via USB connection? I'm not an Android or iPhone user. Editing via amp panel is ok, but somewhat tedious. 

 

CODE Android Presets Windows USB

asked 10 Sep 2016 at 12:45 PM

Peter Hauschild (16)
13

votes

2

answers

699

views

I'm experiencing unwanted noise when connecting my Code25 via USB to my iMac.  I've tried several different USB cables and I'm using GarageBand, making sure to turn off all plugins and no other applications are running. I've seen mention of the same issue on other forums. I've created an audio file with a sample of the unwanted noise. https://soundcloud.com/victor-futura/marshall-code25-usb-noise

Is this a known issue, if so, can it be corrected in a future firmware update?

CODE Mac USB Firmware

asked 12 Jun 2016 at 02:06 PM

Chris Conte (13)
13

votes

1

answer

609

views

Hi why was the code amp released when it is imposssible to get a 91009 foot swich anywhere also no covers avalible to protect said amp. I am being told up to october on the swich and who knows on the covers. can you help.

CODE

asked 09 Jun 2016 at 02:45 PM

Steven Greenway (13)
11

votes

19

answers

3.8k

views

I have the CODE 50. My problem is with the master volume knob. When I set it to ~ 0-0.9 it is very low, but once it gets to ~1.1 it gets immediatelly too loud and there is no way to achieve something in between. Controling the master volume is a real problem cos I can not get a normal (not too loud) volume. You can make the increments between 0-2 a bit more slowly increasing to allow better management of the master volume.

Another thing is the playback volume on both the Gateway app and the line in. When using the Gateway app I have to lower the volume (1-3) and increase the master to a lot more just to balance the backing track and the guitar. I have tried my phone via line-in, my laptop and even connecting it to the output of my Creative SBX.  The only thing that works is cranking the volume pass 100% on the PC player if it is supported to get it to be loud enough to play along.

CODE Gateway

asked 27 Oct 2016 at 10:55 AM

Goce Bonev (20)
11

votes

4

answers

4.9k

views

100 presets is more than the avaerage human brain can handle, 5 +/- 2 is the old adage.  The Gateway app when active and syncing with the amp displays "Tap to sync" after the first few preset entries.  So you can't efficiently scroll through the presets. Is there a preset listing anywhere on the Marshall Website a customer can print out?

In a future release of the ios app the presets managed by group such as a catagory/folder entry would be nice, e.g. Metal, Clean, Rock, etc ...

Thanks

CODE Gateway iOS Presets Sync

asked 03 Aug 2016 at 08:41 PM

Robert Birch (14)
10

votes

2

answers

653

views

I know that the Mac version of the firmware updater is coming soon. But how will we know when new firmware updates are released? Only through the desktop software? Or will there be a notice in the iOS app? The website?

CODE iOS Mac Firmware

asked 13 Jun 2016 at 12:14 AM

Andrew Crow (10)
9

votes

1

answer

604

views

The last reply to this question was in June 2016, could you please update date Mac users as to when we can expect a solution to the Firmware issue please.

Mac Firmware

asked 23 Aug 2016 at 04:44 PM

Douglas Haley (9)
8

votes

2

answers

577

views

Hello.

Just downloaded the latest firmware updates and updated all my CODE amps. (almost a full-time job lemme tell ya!!!  LOL!!!  Only joking!!!).  No problems with the updates at all.

I do, however, have a suggestion Team Marshall:

Can you not change the firmware updates page to reflect the current firmware revision and release date (and, if it's not TOO much trouble, maybe include all previous firmware versions and their changelogs)???

Reason for my suggestion above:

Only reason I knew that there was a new firmware update was because I was browsing presets and happened to notice that a new section had been created detailing presets contained in the newest firmware version.

In other words: it'd be nice to know as and when new firmware updates become available so that we all know to download and install the latest firmware updates.

As for the sidenote mentioned in the title of this message:

Be aware that although the new firmware includes some new presets and the website indicates that it does not overwrite existing presets: this is only true if you do NOT reset your CODE amp. to factory defaults after the latest firmware update.  In other words: if you download and install the latest version of the firmware and then reset your CODE amp to factory defaults then the NEW presets take effect and the old, original, factory default presets are overwritten.  Not really a big issue but you need to be aware anyway.

Regards,

Dale.

CODE Presets Firmware

asked 11 Oct 2017 at 06:07 PM

Dale Paterson (89)
6

votes

1

answer

130

views

I see that the Bluetooth issue I am experiencing has been going on for some time now. I just bought this amp but I wouldn't have had I known how frustrtating it was going to turn out!

The whole appeal of this amp was that I could sit back with my phone or ipad and diddle with the settings peacfully. But no, you can't do that becasue first  you have to pair the amp and phone/ipad EVERYTIME you want to use the gateway app. 

Come on guys, really this is ridiculous. How many other people are complaing about this very issue. You can't sell a half baked product and not fix it. At very least allow us to roll back to the previous firmware. 

CODE Gateway Bluetooth iOS Firmware

asked 27 Jul 2018 at 06:23 AM

David Hassell (6)
6

votes

2

answers

638

views

It's now mid October and still no Mac support.  Can we expect Mac support before the end of the year?

Mac

asked 18 Oct 2016 at 01:02 AM

Braven Carbo (6)
6

votes

2

answers

669

views

noticed people having interferance issues with the usb connection like me. was just wondering how you guys are comming along with the firmware application for windows and the new firmware?

CODE Windows USB Firmware

asked 08 Aug 2016 at 05:55 PM

ilkin engin (6)
6

votes

8

answers

654

views

I am running Windows 10 on a compatible laptop and get an error message when I try to run the Marshall update utility software. It occurs after a "verifying application requirements" window pops up. The error starts with "An unexpected error just occurred. Cannot create instance of main window"?

Any advice?

Steve

 

CODE Windows Firmware

asked 29 Jun 2016 at 07:44 AM

Steve Sweeney (6)
5

votes

2

answers

509

views

Although the amp is ok, there are some software/firmware issues. I know Marshall will come back and ask me to be specific, however just look at the forum. I was an early adopter and there hasn't been a application update (last update to app was February 22nd 2017) or firmware update for quite sometime. The problems that everyone have mentioned still exist. 

I feel like we are about to be abandoned?

Let us know if development is still happening or if we should get out now! 

CODE Firmware Development Software Support

edited 26 Aug 2017 at 03:46 PM

Mike Bull (20)

asked 26 Aug 2017 at 02:30 PM

Mike Bull (20)
5

votes

5

answers

965

views

Is there any chance to rectify the way the master volume pot on the CODE 50 behaves via a firmware update? Or is it a malfuncion on my device?

From 0 to 1 there's, well, nothing. No sound. Above that, there's about two millimeters of neighbour friendly bedroom level followed by an abrupt kick in the guts.

Thanks in advance.

 

CODE Firmware Volume

asked 08 Feb 2017 at 04:56 PM

Sebastian Opara (5)
5

votes

2

answers

890

views

Hi,
I find my Code 25 amp too loud at practice levels (at least for my apartment) so I have to set the Master Volume between 0.1-0.9 and in that  range the Master Volume varies greatly which makes almost impossible to adjust it at the same value twice.

It will be nice if the Master knob could also be set via software so it can be saved/stored and also displayed in the amp's front panel screen, since it is very common to move the amp from one room to another and accidentally change the Master setting without knowing at what level it was previously set.
Coud be possible to add this option in a future firmware/app update?

Thanks in advance!

CODE Volume

asked 04 Jan 2017 at 02:33 PM

Dake Warren (5)
5

votes

1

answer

665

views

There are many questions & answers referring to an imminent update to the code firmware. I'm guessing the firmware is largely the same for both except there are some differences so are we talking about updates to both 25 & 50 or are they staggered?.

Since the update has been "soon" for some time I can only assume that the testing and acceptance etc is taking longer than expected. Are you able to state what is being slated in this update?.

Thanks for any information you can offer

CODE Firmware

edited 05 Oct 2016 at 03:57 PM

Alan Unwin (12)

asked 05 Oct 2016 at 12:19 PM

Alan Unwin (12)
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