Questions
Showing results 1 to 20 of 1760
37

votes

2

answers

929

views

Hi, is it possible to see the Amps I have registered on my profile?

Cheers, Andy

Registration

asked 29 Jun 2016 at 06:12 PM

X X (37)
25

votes

2

answers

796

views

Fuzz pedal.  I love my CODE 25, but I'm a bit surprised that a fuzz pedal was not included in the "distortion" section of the pre FX.  I hope Marshall corrects this with the next firmware update.

CODE Firmware

asked 19 Jun 2016 at 09:19 PM

Steven Heard (24)
20

votes

1

answer

1k

views

Hello, I've noticed that the firmware update is only available for windows not mac. Is there any alternative way mac users can update? Or will this be an option in the future? 

 

Many thanks

Mac Windows Firmware

edited 04 Jun 2016 at 05:08 PM

Jonathan Leach (20)

asked 04 Jun 2016 at 05:07 PM

Jonathan Leach (20)
17

votes

1

answer

520

views

I registered my amp on My Marshall but I don"t see where it's listed. After I registered the amp I don't see it listed as part of my profile. There should be a "registered amp" tab so that I can access the serial number if I need it. Thanks.

asked 25 Jun 2016 at 05:21 PM

William Fleitz (17)
16

votes

1

answer

1.1k

views

Any plans to release a Windows desktop app for managing presets via USB connection? I'm not an Android or iPhone user. Editing via amp panel is ok, but somewhat tedious. 

 

CODE Android Presets Windows USB

asked 10 Sep 2016 at 12:45 PM

Peter Hauschild (16)
13

votes

2

answers

756

views

I'm experiencing unwanted noise when connecting my Code25 via USB to my iMac.  I've tried several different USB cables and I'm using GarageBand, making sure to turn off all plugins and no other applications are running. I've seen mention of the same issue on other forums. I've created an audio file with a sample of the unwanted noise. https://soundcloud.com/victor-futura/marshall-code25-usb-noise

Is this a known issue, if so, can it be corrected in a future firmware update?

CODE Mac USB Firmware

asked 12 Jun 2016 at 02:06 PM

Chris Conte (13)
13

votes

1

answer

660

views

Hi why was the code amp released when it is imposssible to get a 91009 foot swich anywhere also no covers avalible to protect said amp. I am being told up to october on the swich and who knows on the covers. can you help.

CODE

asked 09 Jun 2016 at 02:45 PM

Steven Greenway (13)
11

votes

20

answers

4.3k

views

I have the CODE 50. My problem is with the master volume knob. When I set it to ~ 0-0.9 it is very low, but once it gets to ~1.1 it gets immediatelly too loud and there is no way to achieve something in between. Controling the master volume is a real problem cos I can not get a normal (not too loud) volume. You can make the increments between 0-2 a bit more slowly increasing to allow better management of the master volume.

Another thing is the playback volume on both the Gateway app and the line in. When using the Gateway app I have to lower the volume (1-3) and increase the master to a lot more just to balance the backing track and the guitar. I have tried my phone via line-in, my laptop and even connecting it to the output of my Creative SBX.  The only thing that works is cranking the volume pass 100% on the PC player if it is supported to get it to be loud enough to play along.

CODE Gateway

asked 27 Oct 2016 at 10:55 AM

Goce Bonev (20)
11

votes

4

answers

5.7k

views

100 presets is more than the avaerage human brain can handle, 5 +/- 2 is the old adage.  The Gateway app when active and syncing with the amp displays "Tap to sync" after the first few preset entries.  So you can't efficiently scroll through the presets. Is there a preset listing anywhere on the Marshall Website a customer can print out?

In a future release of the ios app the presets managed by group such as a catagory/folder entry would be nice, e.g. Metal, Clean, Rock, etc ...

Thanks

CODE Gateway iOS Presets Sync

asked 03 Aug 2016 at 08:41 PM

Robert Birch (14)
10

votes

2

answers

704

views

I know that the Mac version of the firmware updater is coming soon. But how will we know when new firmware updates are released? Only through the desktop software? Or will there be a notice in the iOS app? The website?

CODE iOS Mac Firmware

asked 13 Jun 2016 at 12:14 AM

Andrew Crow (10)
9

votes

1

answer

654

views

The last reply to this question was in June 2016, could you please update date Mac users as to when we can expect a solution to the Firmware issue please.

Mac Firmware

asked 23 Aug 2016 at 04:44 PM

Douglas Haley (9)
8

votes

2

answers

630

views

Hello.

Just downloaded the latest firmware updates and updated all my CODE amps. (almost a full-time job lemme tell ya!!!  LOL!!!  Only joking!!!).  No problems with the updates at all.

I do, however, have a suggestion Team Marshall:

Can you not change the firmware updates page to reflect the current firmware revision and release date (and, if it's not TOO much trouble, maybe include all previous firmware versions and their changelogs)???

Reason for my suggestion above:

Only reason I knew that there was a new firmware update was because I was browsing presets and happened to notice that a new section had been created detailing presets contained in the newest firmware version.

In other words: it'd be nice to know as and when new firmware updates become available so that we all know to download and install the latest firmware updates.

As for the sidenote mentioned in the title of this message:

Be aware that although the new firmware includes some new presets and the website indicates that it does not overwrite existing presets: this is only true if you do NOT reset your CODE amp. to factory defaults after the latest firmware update.  In other words: if you download and install the latest version of the firmware and then reset your CODE amp to factory defaults then the NEW presets take effect and the old, original, factory default presets are overwritten.  Not really a big issue but you need to be aware anyway.

Regards,

Dale.

CODE Presets Firmware

asked 11 Oct 2017 at 06:07 PM

Dale Paterson (100)
7

votes

2

answers

182

views

I see that the Bluetooth issue I am experiencing has been going on for some time now. I just bought this amp but I wouldn't have had I known how frustrtating it was going to turn out!

The whole appeal of this amp was that I could sit back with my phone or ipad and diddle with the settings peacfully. But no, you can't do that becasue first  you have to pair the amp and phone/ipad EVERYTIME you want to use the gateway app. 

Come on guys, really this is ridiculous. How many other people are complaing about this very issue. You can't sell a half baked product and not fix it. At very least allow us to roll back to the previous firmware. 

CODE Gateway Bluetooth iOS Firmware

asked 27 Jul 2018 at 06:23 AM

David Hassell (7)
6

votes

2

answers

689

views

It's now mid October and still no Mac support.  Can we expect Mac support before the end of the year?

Mac

asked 18 Oct 2016 at 01:02 AM

Braven Carbo (6)
6

votes

2

answers

718

views

noticed people having interferance issues with the usb connection like me. was just wondering how you guys are comming along with the firmware application for windows and the new firmware?

CODE Windows USB Firmware

asked 08 Aug 2016 at 05:55 PM

ilkin engin (6)
6

votes

8

answers

714

views

I am running Windows 10 on a compatible laptop and get an error message when I try to run the Marshall update utility software. It occurs after a "verifying application requirements" window pops up. The error starts with "An unexpected error just occurred. Cannot create instance of main window"?

Any advice?

Steve

 

CODE Windows Firmware

asked 29 Jun 2016 at 07:44 AM

Steve Sweeney (6)
5

votes

2

answers

214

views

Hi, I already asked 03 Apr 2018. 

(https://my.marshall.com/forum/question/1308/there-is-a-problem-with-the-bluetooth-connection-since-the-firmware-update.?filterType=recent&myActivity=True)

But there is still no news of the firmware that fixes the problem. How long do you have to wait?
If you plan to take a long time to upgrade your firmware, be sure to downgrade to a version older than V1.41 that has no Bluetooth issues. I am very angry about your unreasonable follow-up care.
Hope to have a quick solution.

Bluetooth Firmware

edited 08 Aug 2018 at 11:48 AM

Jaehwan Shin (21)

asked 08 Aug 2018 at 11:45 AM

Jaehwan Shin (21)
5

votes

0

answers

247

views

Bluetooth issues with the latest firmware and Code amps are well known (v1.41).  These issues did not exist with the previous firmware.  I'm sure many would simply like to revert, but Marshall has been telling us they have been working on fixing this since October of last year.  Alluding to new firmware coming for quite some time now... 

My questions are simple.  Can you give any sort of an actual ETA for the next firmware revision for the Code amps (Code 25 in my case)?  If no firmware revision is soon forthcoming, will you offer us the option to revert to the previous firmware until an actual fix/update is ready?

Not asking if you are still working on things here, or if you may consider a revert option.  Asking if there is anything solid to give us here in hopes the issues firmware v1.41 has caused will soon be resolved (or not if that should be the case). It's been long enough I think, please just let us know.  

Thanks.
CODE Bluetooth Firmware

asked 15 Jul 2018 at 09:44 AM

Steve M (5)
5

votes

2

answers

552

views

Although the amp is ok, there are some software/firmware issues. I know Marshall will come back and ask me to be specific, however just look at the forum. I was an early adopter and there hasn't been a application update (last update to app was February 22nd 2017) or firmware update for quite sometime. The problems that everyone have mentioned still exist. 

I feel like we are about to be abandoned?

Let us know if development is still happening or if we should get out now! 

CODE Firmware Development Software Support

edited 26 Aug 2017 at 03:46 PM

Mike Bull (20)

asked 26 Aug 2017 at 02:30 PM

Mike Bull (20)
5

votes

5

answers

1.1k

views

Is there any chance to rectify the way the master volume pot on the CODE 50 behaves via a firmware update? Or is it a malfuncion on my device?

From 0 to 1 there's, well, nothing. No sound. Above that, there's about two millimeters of neighbour friendly bedroom level followed by an abrupt kick in the guts.

Thanks in advance.

 

CODE Firmware Volume

asked 08 Feb 2017 at 04:56 PM

Sebastian Opara (5)
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