How long do I need to wait for CODE25 Firmware with bluetooth issue solved?
6

votes

Hi, I already asked 03 Apr 2018. 

(https://my.marshall.com/forum/question/1308/there-is-a-problem-with-the-bluetooth-connection-since-the-firmware-update.?filterType=recent&myActivity=True)

But there is still no news of the firmware that fixes the problem. How long do you have to wait?
If you plan to take a long time to upgrade your firmware, be sure to downgrade to a version older than V1.41 that has no Bluetooth issues. I am very angry about your unreasonable follow-up care.
Hope to have a quick solution.

edited 08 Aug 2018 at 11:48 AM

Jaehwan Shin (24)

asked 08 Aug 2018 at 11:45 AM

Jaehwan Shin (24)
Answers: 2
0

votes

Hi

The team are working on this, there will be no roll back firmware as it is not all users having the bluetooth issue, so the team are working on a fix for this.

Marshall Support

answered 09 Aug 2018 at 07:23 AM

Marshall
SO the Team was working on an answer on August 9, 2018. It is now September22, 2018 . What' is the answer. I juts purchased a CODE100H and the most disappointing thing about it is the bluetooth connectivity which works randomly but mostly not. Why can't this be fixed? - Ron Caimi 22 Sep 2018 at 07:04 AM
Hello Ron,
Please be assured that our team are working on a solution, to make sure that this causes no further issues it may take longer to a little longer to finalise the solution.
Kind Regards
Marshall Support
- Marshall 24 Sep 2018 at 08:05 AM
2

votes

if you ever get an answer, it will be "someday"

answered 09 Aug 2018 at 04:42 AM

Denis Moysienko (85)
Loading - please wait...