How long do I need to wait for CODE25 Firmware with bluetooth issue solved?

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Hi, I already asked 03 Apr 2018.

(https://my.marshall.com/forum/question/1308/there-is-a-problem-with-the-bluetooth-connection-since-the-firmware-update.?filterType=recent&myActivity=True)

But there is still no news of the firmware that fixes the problem. How long do you have to wait?
If you plan to take a long time to upgrade your firmware, be sure to downgrade to a version older than V1.41 that has no Bluetooth issues. I am very angry about your unreasonable follow-up care.
Hope to have a quick solution.

edited 08 Aug 2018 at 11:48 AM

asked 08 Aug 2018 at 11:45 AM

Answers: 2

if you ever get an answer, it will be "someday"

answered 09 Aug 2018 at 04:42 AM

The team are working on this, there will be no roll back firmware as it is not all users having the bluetooth issue, so the team are working on a fix for this.

Marshall Support

answered 09 Aug 2018 at 07:23 AM

SO the Team was working on an answer on August 9, 2018. It is now September22, 2018 . What' is the answer. I juts purchased a CODE100H and the most disappointing thing about it is the bluetooth connectivity which works randomly but mostly not. Why can't this be fixed? - 22 Sep 2018 at 07:04 AM

Hello Ron,
Please be assured that our team are working on a solution, to make sure that this causes no further issues it may take longer to a little longer to finalise the solution.
Kind Regards
Marshall Support - 24 Sep 2018 at 08:05 AM

6

edited 08 Aug 2018 at 11:48 AM

asked 08 Aug 2018 at 11:45 AM

2

answered 09 Aug 2018 at 04:42 AM

0

answered 09 Aug 2018 at 07:23 AM