Problem with synchronisation getway


Hi everyone.

I have some presets on my library, I added it to my gateway on the website. If I opening application on my phone I see my new presets in library. Problem is starting when I connect my phone with my amp- a new presets disappear ... 

Gateway Presets

asked 10 Jul 2019 at 03:07 PM

Michał spec
Answers: 1



Please make sure you have moved them from the bottom of your My Gateway page into your list of presets.

If you have done this, then check which presets are loaded on your device, in the bottom left side of the app you will either see a amp or a mobile device  to get your presets from My Gateway you will need to select the mobile device icon

Marshall Support

edited 11 Jul 2019 at 07:55 AM


answered 10 Jul 2019 at 03:37 PM

The bottom of left side.. . Now it's working!!!
Thanks for your help! You are the best! ;)
- Michał spec 11 Jul 2019 at 04:49 AM
Loading - please wait...