Bought the amp in early December 2019, took it in for repair the next day with a midi problem, was using a TECH21 Midimoose and it worked till I turned the amp off after playing for an hour, turned it back on and the midi stopped working., musical instrument store sent it back East (Canada) and haven't seen it since. I'm concerned that when it does come back, it will have no warranty left and the problem will reoccur. Is there a fix for this midi problem?
It is now March and still no sign of the Marshall DSL40CR. What can I do but wait?!? Good thing my backup amp is reliable. I am assuming Marshall does not have repair parts to send to the repair shop. What other reason could there be?
Hello
Regarding your DSL40CR we have not had any issues with the midi circuit on this amplifier, with regards to the warranty you would need to talk to the dealer it was purchased from as the warranty is valid through them.
Kind Regards
Marshall Support