Same issue/question that I see from so many people. Love the tones love the amp, the Gateway app is nearly useless as a control over Bluetooth.It will stay connected for about five minutes and then will drop. You can see it switch back-and-forth on the screen and then eventually even that icon will go away and you end up with no connection through the app. Not a complete dealbreaker, but a major disappointment that a big selling feature of the amp does not work.
Already updated the firmware, I sure hope Marshall finds and apply as a fix for this. Their reputation for reliability was another big reason for the purchase. So as I said, very disappointing.
Does anyone know a fix, or has heard anything from Marshall that they're addressing this issue?
Could you follow the steps below and tell me if it makes any difference at all?
close the app
delete it from your recently viewed app's
unpair with Bluetooth
turn the amp off
turn the amp back on
click on 'Rev and Power' on the amp and a blue light should start flashing
go back into your Bluetooth settings and pair with the amp
go into the app
on the left hand side of the app there should be a red tab that says connect
click on connect
Hello, just bought a Code 50 and having trouble syncing with the Gateway Amp. Followed the instructions above and no sync. The Ipad syncs with the amp no problem but within the app there is no red button on the lower left. Under Menu the scan for amps button will blink brown if I touch it but only as long as I'm touching. Auto connect makes no difference whether its checked or not.
unsure its an older one . I can't find a version, the model number is MC981LL/A and the software is 9.3.5