When will there be a firmwear upgrade to correct the bluetooth connection problems ? I have followed all the instructions on the forum and still only occasionaly manage to get a connection before it disconnects or freezes at rehearsals which is very frustrating to say the least.
Using an Iphone 6s and the latest firmwear version with Code 25
Come on Marshall this is becoming a big issue
Hi Peter,
We have tested the Gateway app with a number of iPhone 6's and not come across any issue, always had a good connection.
Please have a look at this and see if this helps http://www.ikream.com/2016/06/fix-apple-iphone-6-plus-apps-freezing-randomly-crashing-ios-9-3-update-potential-solutions-24178
Kind Regards
Team Marshall
Sorry Team Marshall, but there is an issue. I have the same problem with both my iPhone and my iPad. It's your issue. Marshall just man up and fix it!
I was having issues as well on my Samsung S7 Edge. I tried removing the connection on my phone and uninstalling the app and restarting my phone before going through the setup process again. It was working fine before the upgrade to Android 7 a couple months ago. Last night I decided to go through the setup process again and this time I also did a reset of the amplifier. I was able to connect and for the first time in a couple months, it actually stayed connected for more than the usual 2 minutes. Whether it will connect again after the amplifier is powered back on after a day remains to be seen, but the amplifier reset seems to have fixed the issues. Odd thing is, when my Samsung phone was having connectivity issues, my Samsung tablet which also has Android 7 would work fine. Definitely seems to be something to do with multiple Bluetooth devices being available. I have Bluetooth turned on both Samsung devices and always have them in the same room as the amplifier. Just a guess on my part regarding the connectivity issues. App developers should be able to test and pinpoint what the exact causes are and correct them.
Regards.. to all. - Mini Jama 11 Feb 2017 at 04:32 PM