I bought it yesterday and in the store it worked fine but then I turned it off and on again it will not connect I tried everything even deleted the app and it still not connect
"make sure code vo... turned on and in the range "
please I need help
Honestly, having to re-pair at each connection makes this whole process seem like it's from the past century.
I have the same problem, I need to re-pair the amp with my device every time after I switch on the amp. This is extremely disappointing.
Same problem. Seems as though the Bluetooth has to paired fresh every time you turn the amp on. Annoying.
My bluetooth connection with the Code 25 and iPhone SE was working fine on the previous firmware version prior to upgrading it to v 1.41. I could turn on the amp, the blue light would come on immediately, and it would pair to my phone in a few seconds... every time.
Now after upgrading to v1.41, when I turn on the amp, the blue light does not come on, which indicates it doesn't turn on with bluetooth enabled anymore. The fact that I have to start the pairing process each time I turn on the amp by pushing Rev and Power, tells me the firmware update broke the Bluetooth function in that it no longer is enabled when you turn on the amp and the only way to enable it is to start the pairing process over each time. Unacceptable!
The issue is not with my phone. I also have an Android and get the same results. It is an issue with the Code amp. It no longer turns on with Bluetooth enabled... period.
If the answer from The Marshall Team is to go through the pairing process each time I turn on the amp, then this amp is not for me. Every other Bluetooth device I have turns on with Bluetooth enanbled and automatically pairs to my phone. And so should the Code amp.
Marshall Team, I have seven more days in my return window. If you don't have a better solution, a firmware update with a fix, or at least acknowledge the issue and confirm you are working on a fix, I will return this amp and choose another brand such as a Vox or Blackstar modeling amp.
Hi Stuart,
No not every PCB Board is faulty, but in your case its worth getting it checked, we have lots of users with no issues with the new update, we have done lots of testings with the new update, with units working as they should.
Marshall Support
I find mine is particular about the sequence of operations. Here's what works:
Turn code off. Turn on. Press REV+POWER until the blue light on the amp starts flashing.
On your phone/tablet, turn on bluetooth in the settings menu. Connect to Code Amp.
Open Gateway app. Open 'Menu' option, then CODE submenu. Connect.
I'm running everything on an ASUS Zenpad 7 with Android 5.0. There have been connectivity problems reported with Android 6.0
Hope this helps!
Hi Tim,
Yes your correct we get instant bluelight with connection after the update.
Marshall Support
I have the same problem. New update comming son? ??
You gotta be kidding me. How can Marshall Support "supposedly" read all this, and not do a thing. I mean, its so many posts with so many people, saying the same problems. I just got my Code 100 and guess what, I got the same issue.
Although the only solution here to connect with bluetooth, "click" power + rev doesnt work. Not to mention that you dont "click" anything, its a damn switch that turns the power on on the amp. How to you click or "hold" that ? Sure, I can keep the REV button pressed after I pressed power on, but that wont change anything. No blue light flashing, nothing. How long do I need to press that REV button ?
@Marshall: Not having Bluetooth on automatically after the amp has been started, is the biggest bull i ever heard. I mean, do you really want to attract people with this sorta functionality, and then simply ignore if you screwed it up so it doesnt actually work ?
I am very disappointed. I thought, Marshall, you know, that name alone should be enough to know its good. But i guess i have to return my amp and get one that works, i dont know, from Boss or Fender. If thats what Marshall wants, loose people to other brands because they cant get their stuff working, well ok. Message received.
Hi Marshall.
I have the same problem. I'm using Samsung Galaxy S8+.
When you fix the issue?
Best.
Same problem with my code 25 and my samsung J7 2017. I need to re-pair the amp with my device every time.
Any news with this update ?
I have to remove/forgot the Bluetooth setings every I Power on the CODE 100.
Another doubt please, if anybody could be help me, the CODE 100 isn’t there a line out ????
Hi Marshall,
how many years to have this firmware update to solve the problem with bluetooth connection?
No firmware update since 10 oct 2017.
I think there will never be a firmware update.
Thank's Marshall. You are on top !!!!
Hello Frank,
Please be assured that our team are currently working on an update, as the issue is only affecting some users we need to ensure that the update doesn`t cause any further issues.
Kind Regards
Marshall Support
But the problem is that even with android it's making a problem and will not connect - david asadov 01 May 2017 at 09:54 AM