Hello,
My problem is quiet strange and I can not find any resolution for it.
To explain my problem I will start from beginning:
We have 2 places where are presets:
- 100 presets directly in amp
- 100 preset in gatway library
They are diffrent of course :)
I did some modificaiton in both places and I wanted to recover to factory settings.
So in gatway I pushed: MENU- > MY MARSHALL -> RESET GATEWAY PRESETS
After that I did factory reset on amp: Holding "AMP" button while switching on power -> holding store button to recover all presets.
After those actions I don't have original factory preset in amp but I have all the same preset from library.
So Gatway Library and presets directly on amp are the same!
To imagine this situation lets see few beginig presets:
Library:
00 JTM CHill
02 So American
03 19sixty2
Presets in amp:
00 JTM CHill
02 So American
03 19sixty2
They are even if I disconnect all Gatway and remove USB cable!
For example before this situation a had following presets:
06 Ambience
10 Metal edge
Now they are gone :(
I tried:
- reinstall updates
- do another facotry reset in amp
- disconnect/connect marshall gateway
Nothing helped.
While starting there are information about version.
It's "Version 1.11". I don't understand why it isn't 1.41 like last update ?!
I did update for sure.
Just one idea comming to my mind: There is way to do software reset and then do update to 1.41?
Please help me to solve this problem because I lost my favorite presets
In firmware update v1.41 presets 00-12 were changed, if you want old presets, you must roll back to firmware v1.3 or download old 00-12 presets from marshallcode.tools
Hi Maciej,
Thank you for your email, like Denis said in the Firmware update presets 00-12 are the new presets, please check the preset section for the older presets.
The 1.11 is the amp version not the Firmware version, if you press PFX,MOD and REV you will see MU1.41
Regards
Marshall Support