I got my Marshall Monitor II headphones yesterday after work and oh my god these are some amazing headphones, however, the Marshall App doesn't actually seem to find, recognise or connect to them. I did a bit of research and even emailed support and unfortunately didn't reach a conclusion (although fast response! Amazing service). This seems to be a major issue since early this year and I would love to be able to use the app. Unfortunately it seems everyone will be stuck without use of the app until an update comes to fix it.

For reference: my phone is running on Android 13, headphones are connecting perfectly. The only issue I'm having is the app itself