Hello, there. First of all sorry for my bad english.
I got two CODE 25, and it cannot be automatically paired with my phone again if it was rebooted.
When it is turned on, the blue light does just keep off and never get reconnection process.
Both of these got this issue after firmware update, and factory reset and troble shooting guide does not help anything.
I tried every ways so many times but it was useless.
There are many users suffering from this issue just like me... it is really annoying even this amp is really good.
Please leave an advice. thank you.
Thank you for your comments, we have said in previous threads, the team are working on a Bluetooth Update for those having the issue, and have also stated there was nothing in the last Firmware update, that would have affected the Codes Bluetooth function, after carrying out many tests here, we was unable to recreate this issue, with devices not auto connecting, please make sure you only have one of your Codes connected each time you try and repair.
Try to turn on A2DP for the CODE in BT settings if you can. This is solved all BT problems for me.
why is this taking so long?????
i can see a little shop not being able to get this done, but Marshall????
like, really really?
ouchy. especially since this is my 1st Marshall amp.
so much for the storied history. future aint so bright.
so I just received a replacement amp (CODE 25) and it's running firmware 1.3
I established a bt connection, checked things out, turned of and unplugged the amp to make sure bt was definitely not connected.
turned the amp back on and guess what? BLUETOOTH RECONNECTED AUTOMATICALLY !!!
think i ought to upgrade to firmware 1.41???? NOT!!!
so, if you have the option, return your amp and get a "new" one with the old firmware
So I just got my Code 25. I'm having this same problem, where it will not turn bluetooth on automatically everytime I turn it on. I have to go through the whole forget device on my phone and re-pair every single time. My version of the firmware is still the old 1.11, so its not the 1.41 update... This is ridiculous! I love the amp but the main reason I bought it was the bluetooth app control...
I have exactly the same problem, the connectivity was poor before the firmware update, but now I have to forget the device and reconnect everytime I use the amp. I have an iphone 5 se. This is a big problem. I wouldnt reccomend this amp to anyone untill this issue is fixed.