So, for the first time, I wanted to download a preset or “patch” off of the my.marshall site from another fellow Marshall lover. I clicked on the preset link from YOUTUBE, which took me to the Marshall user on MY MARSHALL. I utilized my iPhone so the default browser is SAFARI of course. I read that My.Marshall does not work with SAFARI so I downloaded CHROME to my iPhone which is version 71.0. When I went back to My. Marshall to save the preset to my Library I STILL got the MIDI IS NOT AVAILABLE notice on the bottom of my screen. I powered down my phone to restart thinking maybe I had to allow the Newly downloaded CHROME to “re-set” but still same thing MIDI IS NOT AVAILABLE. PLEASE ADVISE as this is SO FRUSTRATING!!!!! Thank you in advance....
Hi Dwaine,
To download from My Marshall you will need a USB into a Desktop computer or use the Marshall Gateway App to get the settings on to your Code unit.
Please use the link to help,
https://my.marshall.com/support/tutorials
Marshall Support
Hi Both,
There are 2 ways to download presets, one is from you PC via USB direct to your amp, no phone needed. The 2nd is by Bluetooth using the Gateway app on your mobile device.
If you are downloading via USB straight to the amp then you can click the amp button on the preset whilw the USB is connected to the Code, this one send the preset to your device, you will then need to press the store button to save the preset to your amp.
If your downloading via Gateway, you need to connect the Bluetooth on your device to the amp, then connect within the Gateway app, you will need to log in to the app using the same login you use for My Marshall, once you have done this you can save presets to your Libaray on the My Marshall website, you need to open the tab MY GATEWAY, then drag and replace the new presets into your list, you will then need to sync the presets while connected in the Gateway app to you amp.
Marshall Support