After have all try, can you tell me wich phone are you sure that turns right with Getaway ?
Hi Vincent
The IOS Gateway application will only work on an Apple iPhone 4S and above and iPad 3rd Generation and above. The reason for this is that the device has to have Bluetooth LE for the controls to work, both iPhone 4 and iPad 2 only have Bluetooth V2.1 + EDR.
Marshall Support
Have the same problem sometimes (I’m using an IPhone XR and an older iPad). Best thing then is - in my case - to switch the amp off and then on again, then go to gateway and search for amp again. So my gateway always finds the amp and connects properly. At least with my Code50 this works.